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Responsibility Assignment Matrix (RAM) Template | FREE Download

The Responsibility Assignment Matrix (RAM) shows 'who does what' on a work package or task. It is a popular tool because it shows what is expected of each member of the project team 'at a glance'. Scheduling tools like Microsoft project allow multiple resources to be linked to a task, but there is no easy way to show what each resource is expected to do - RAMs fill the gap. stakeholdermap.com

• See a screenshot of the template
• How to use the template
• Download the Excel Template

How to use the RAM template

• Enter your project details on the first tab
• Open the second tab named RAM
• List your work packages down the left hand side (replacing Workpackage 1, 2, 3.. etc)
• Enter the names of your project team in the columns. Replacing Person (1,2,3..)

Responsible

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Responsibility Assignment Matrix (RAM): definition, template, and examples

Have you ever been caught in a project where tasks slip through the cracks or team members aren’t clear on who’s in charge? This is a common hurdle in project management, but it doesn’t have to be. The Responsibility Assignment Matrix (RAM) is a game-changing tool that brings order to the chaos. RAM ensures that everyone knows their role and projects run smoothly by clearly defining who is responsible for each task, who makes the final call, and who needs to be kept in the loop.  

In this article, we’ll see how RAM can help you overcome confusion, improve team collaboration, and keep your projects on track from start to finish.

What is a Responsibility Assignment Matrix (RAM) in project management?

A Responsibility Assignment Matrix (RAM), also sometimes referred to as a resource assignment matrix, is a project and resource management tool that helps you define the roles and responsibilities of your team members for each task or deliverable within a project. Also known as a RACI Matrix (where RACI stands for Responsible, Accountable, Consulted, and Informed), the RAM is a simple grid that maps tasks on one axis and team members or roles on the other. By filling in the matrix, you clarify who is responsible for executing tasks, who is accountable for ensuring they are completed, who needs to be consulted before decisions are made, and who should be kept informed throughout the process.

Types of Responsibility Assignment Matrix (RAM)

This structured approach is invaluable in complex projects, where clear communication and understanding of roles are essential to avoid bottlenecks, overlapping responsibilities, and missed deadlines.

The Responsibility Assignment Matrix (RAM) comes in several variations, each designed to fit different project needs and organizational structures. While the core purpose remains the same–defining and assigning responsibilities–different types of RAMs allow for flexibility depending on the complexity of the project or the level of detail required. Let’s take a look at the most common types of RAMs.

RACI Matrix :

• Responsible : The person or team responsible for completing the task.
• Accountable : The individual ultimately answerable for the task’s completion. There should only be one accountable person per task.
• Consulted : Those whose opinions are sought (subject matter experts, for example) before a task is completed.
• Informed : People who are kept up-to-date on progress, but do not need to be consulted or directly involved.

Example: A company running a new product launch campaign can use a RACI Matrix to assign roles. The marketing manager (A) is accountable for the overall success of the campaign, while the content team (R) is responsible for creating promotional materials. The legal team (C) is consulted for compliance with advertising regulations, and the CEO (I) is kept informed of key campaign milestones.

RASCI Matrix :

• Adds Support : The role that provides resources or assistance to the person responsible.

Example : In a software development project, the lead developer (A) is accountable for delivering the final product. Junior developers (R) are responsible for writing the code, while the UI/UX designers (S) support the process by providing design resources. QA testers (C) are consulted during the testing phase, and the client (I) is informed of progress.

CAIRO Matrix :

• Includes Omitted : Roles or individuals who are intentionally excluded from a particular task or decision.

Example : In a construction project, the project manager (A) is accountable for overseeing all stages. The structural engineer (R) is responsible for designing the foundation, while the architect (C) is consulted on the overall design. The electrical contractor (O) is omitted during the foundation stage but will be involved later. The local government (I) is kept informed about permits and inspections.

Responsibility Assignment Matrix benefits

Implementing a Responsibility Assignment Matrix (RAM) can make a significant impact on the way your project team operates. Whether your project involves a few individuals or multiple teams across different departments, a resource assignment matrix brings structure and clarity to task delegation, helping you avoid common pitfalls like missed deadlines, unclear responsibilities, and inefficient resource allocation. Here are some of the key benefits of using RAM in your project:

• Clarity and transparency

A RAM provides a clear understanding of who is responsible for each task, eliminating ambiguity. Everyone knows their role, which helps streamline decision-making and prevents misunderstandings about who owns a specific task.

• Improved communication

By mapping out who needs to be consulted or informed, a resource assignment matrix ensures that the right people are involved in discussions, reducing unnecessary communication and ensuring that key stakeholders stay in the loop at the right times.

• Enhanced accountability

With a designated person accountable for each task, the RAM ensures that there’s a clear point of contact for progress updates and issue resolution. This creates a sense of ownership, helping tasks move forward without unnecessary delays.

• Efficient resource allocation

The RAM helps you allocate tasks based on team members’ roles, expertise, and availability. This prevents overallocation or misallocation of resources and helps you ensure that work is assigned to the right people.

• Reduced risk of overlap or gaps

By outlining each person’s responsibilities, a resource assignment matrix minimizes the risk of work being duplicated or, worse, tasks being overlooked. This leads to a more efficient workflow and reduces the likelihood of last-minute surprises.

How to create a Responsibility Assignment Matrix

Creating a Responsibility Assignment Matrix is a straightforward but critical process for ensuring the success of your project. A well-constructed RAM provides a clear, visual representation of roles and responsibilities, helping your team understand who is responsible for each task, who has the final say, and who needs to be consulted or informed.  

While creating a RAM may seem simple, attention to detail is crucial in ensuring that every task and role is accurately defined. Below is a step-by-step guide to creating a resource assignment matrix that will keep your project organized, on track, and aligned with its goals.

• Identify project tasks : Start by listing out all the tasks, deliverables, or milestones that need to be completed. These should be the key activities required to achieve the project’s goals.
• Determine roles or team members : Identify the individuals or roles involved in the project. Depending on the size of the project, this might include project team members, external stakeholders, or departments.
• Assign responsibilities : Using the chosen RAM framework (e.g., RACI), assign the appropriate responsibilities for each task. Make sure there is one accountable person for each task and clarify who needs to be consulted or informed.
• Review and validate : Once the matrix is filled out, review it with the team to ensure everyone agrees with their roles and responsibilities. This step ensures that no roles are missed and that there is a clear understanding across the board.
• Update regularly : As the project evolves, so will the responsibilities. Make sure to update the RAM to reflect changes in the project scope, team composition, or responsibilities to keep it accurate and relevant.

Responsibility Assignment Matrix template

To help you get started, here’s a simple template for a RACI Matrix. You can customize this template to fit the needs of your project.

Download RAM template

Responsibility assignment matrix example

Case study 1: how a raci matrix was used in a software development project.

In a mid-sized software development project, the team used a RACI matrix to streamline the development and deployment of a new application. The project had several critical phases, including requirements gathering, coding, testing, and deployment.

• Requirements gathering : The business analyst was responsible (R), with the project manager accountable (A). Developers were consulted (C) for technical feasibility, and the client was kept informed (I).
• Coding : Developers were responsible (R) for writing the code, with the lead developer accountable (A). The QA team was consulted (C) to ensure testability, and the project manager was informed (I) of progress.
• Testing : The QA team took responsibility (R), with the lead developer accountable (A). Developers were consulted (C) to fix issues, and the project manager and client were informed (I).
• Deployment : The DevOps team was responsible (R) for deployment, with the project manager accountable (A). The QA team was consulted (C) for post-deployment checks, and all stakeholders were informed (I).

This matrix helped the team avoid miscommunication, ensured everyone knew their role, and kept the project on track.

Case study 2: How a RACI matrix was used in a construction project

In a small office renovation project, a RAM was used to effectively manage the coordination between the key stakeholders and ensure the project was completed on time and within budget.

• Design and Layout : The interior designer was responsible (R) for creating the office layout and design, with the project manager accountable (A) for overseeing the project. The office manager was consulted (C) to ensure the design met the company’s functional needs, while the contractor was informed (I) about the final design plans.
• Material Procurement : The contractor was responsible (R) for procuring materials needed for the renovation, with the project manager accountable (A) for budget adherence. The interior designer was consulted (C) to ensure the materials matched the design specifications, and the office manager was informed (I) of progress.
• Construction and Execution : The contractor was responsible (R) for executing the renovation, with the project manager accountable (A) for ensuring the project stayed on schedule. The interior designer was consulted (C) during the renovation for design adjustments, and the office manager was informed (I) of the project’s progress.

This RAM ensured that each stakeholder’s role was clearly defined, reducing the risk of miscommunication and keeping the project on track.

How to manage resources and their responsibilities with Birdview

Using a Responsibility Assignment Matrix (RAM) is a proven method for bringing clarity, accountability, and efficiency to any project. By defining who is responsible, accountable, consulted, and informed for each task, you can avoid confusion, streamline communication, and ensure smoother project execution. Whether you’re managing a complex software development project or coordinating teams on a construction site, a resource assignment matrix can be an invaluable tool for ensuring success.

However, creating and maintaining a RAM can become challenging, especially in larger projects with many moving parts. This is where advanced project management tools like Birdview project and resource management software come into play. Birdview not only helps you to track resources, monitor task progress, and ensure that responsibilities are aligned with capacity and availability. With Birdivew, you can enhance your project planning, manage resources more effectively, and keep your team on track–all in one platform.  

Birdview streamlines the process by offering a suite of advanced functionalities tailored to make resource planning and management simpler, smarter, and more efficient. With Birdview, you get:

• Real-time resource tracking

Birdview allows you to monitor resource availability and utilization in real time, ensuring that tasks are assigned to the right people based on their current workload and capacity.

• Comprehensive project visibility

With Birdview’s intuitive dashboards, you get a holistic view of your project progress, including who’s working on what, task statuses, and potential bottlenecks.

• Role-based resource allocation

Birdview helps you allocate resources based on skills, roles, and availability, ensuring the right team members are assigned to the right tasks. With its AI-powered resource suggestion feature, Birdview goes a step further by recommending the best staff options for each task, taking into account their expertise and current workload.

• Capacity planning

Birdview’s capacity planning tools help you forecast resource needs and plan ahead to avoid overloading your team or underutilizing key personnel.

• Collaboration tools

Integrated communication features make it easy to consult and inform stakeholders, ensuring that everyone stays on the same page throughout the project lifecycle.

Explore how Birdview can fit your needs. Sign up for a free trial to test the platform yourself, or schedule a demo where a dedicated manager will guide you through the features and help you get the most out of the software.

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How to Make a Responsibility Assignment Matrix for a Project (Template Included)

The most important resource you’ll employ to deliver the project is people. They have to fit into the schedule and maintain the project budget. Defining what their roles and responsibilities are when executing tasks and delivering on the project goals is an important part of controlling the project.

How can you coordinate all the people who are involved in a project so they know what they’re doing and don’t block others from doing what they are assigned? Using a responsibility assignment matrix can help. An assignment matrix gives your project a team that gets things done.

What is a Responsibility Assignment Matrix in Project Management?

A responsibility assignment matrix (RAM) is a project management chart used to identify and define the various people and organizations and outline each of their roles in working on tasks or delivering a part of the project.

Project managers use an assignment matrix to clarify what cross-functional teams do within the boundaries of the project and its numerous processes. Sometimes a responsibility assignment matrix is required when responding to a request for proposal (RFP).

The responsibility assignment matrix can also be called a RACI matrix, which stands for responsible, accountable, consulted and informed.

• Responsible: Notes who is responsible for executing the task, which is then assigned to them.
• Accountable: Notes who has decision-making authority and how that power is delegated throughout the project team.
• Consulted: Notes who is able to offer insight into the task, from team members to stakeholders.
• Informed: Notes who is updated on what in terms of progress and performance, as well as when and how this information is disseminated.

This creates a map of connections between activities and project team members. Depending on the size of the project, there can be several assignment matrices used for various project levels.

Why Create a Responsibility Assignment Matrix?

The assignment matrix identifies what everyone on the team is responsible for, which means not only what their duties are, but how they participate in the project. Some will have defined tasks, others will offer help with work, while there are some who are designated as decision-makers. These groups all have an identity and function within the project to help guide it towards a successful end.

Clear communication leads to more efficient projects. An assignment matrix facilitates better communication between team members and provides transparency by creating a system to make sure everyone is updated and always on the same page. Belaboring communications can bog down a project with too many pointless meetings and confusing interactions in which people try to understand what they’re supposed to be doing. Using the responsibility assignment matrix helps, but having project management software that connects teams in real-time is ideal.

ProjectManager manages project information by allowing teams to attach files directly to tasks, and our unlimited file storage keeps important project documents at your fingertips anywhere, anytime. Commenting on tasks can save time and tagging others in the project team creates a communication process that avoids the pitfalls of redundancies or unnecessary meetings.

When Should a Responsibility Assignment Matrix Be Created?

The responsibility assignment matrix would be created at the start of the project. You’d want to have everyone on the project team aware of where they stand in terms of their involvement before they start executing tasks.

As much as its use is a preventative measure, it can be used prescriptively. If you’re deep into the project and things are not moving as planned, there could be communication gridlock. If team members are not in the loop, or misconstrue what they’re supposed to be doing, using a responsibility assignment matrix might untie up those knots in the communication channel.

If there’s a problem with leadership overruling suggestions on how to advance the project and this is seen as a problem, it’s likely that the roles and responsibilities of the project team need refining. The responsibility assignment matrix defines who has authority to make decisions and using it or revisiting can determine if the right people are in that position.

In fact, any of the definitions might need reexamining at any phase in the project. Perhaps tasks are falling behind schedule. This could be because team members aren’t aware of what tasks they own. Anytime a delay occurs, returning to the assignment matrix is a good first step, even if you went through the process as you should during the planning stage of the project.

How to Create a Responsibility Assignment Matrix

The actual making of a responsibility assignment matrix is not as difficult as getting everyone on board with what their roles and responsibilities are.

Therefore, you want to include your team in the process, get their input and eventually buy-in without spending too much time and energy on the process. Follow these steps to make sure everyone is in agreement and you’ll have a successful responsibility assignment.

• Identify all the participants involved in the project, from team members to stakeholders and everyone in between.
• List all deliverables associated with the project. Use a work breakdown structure to make sure you don’t miss any.
• Meet with team members on how to execute the tasks to create the deliverables. Every task needs to be discussed in terms of the team’s responsibility and authority.
• Draft the responsibility assignment matrix using a table with the project tasks listed on the left-hand column. Across the top add the name of everyone in the project.
• Where the tasks meet the project team member, assign whether they’re responsible, accountable, consulted or informed.
• When completed, share the responsibility assignment matrix with the project team and stakeholders and hold a meeting if necessary to make sure everyone understands their part in the project. If you’re working in a shared space, print out a copy and post it.

Free Responsibility Assignment Matrix Template

Using a RACI template is a shortcut that sets up your team and the project for success. ProjectManager is more than an award-winning software that organizes tasks, teams and projects to streamline work and boost productivity, it’s also the online hub for all things project management.

Among the hundreds of blog posts, guidebooks and tutorial videos are dozens of free templates that can help you through every phase of your project’s life cycle. Using our free RACI template will help you guide all the project teams better, allowing them to know where they stand in relation to the project and what their level of responsibility and accountability is.

Use it at the start of the project to avoid delays and untangle any communicative knots that are preventing the project from progressing as planned. To keep your project on track, download our free RACI template and get a head start on building a workable responsibility assignment matrix.

Best Practices

Using our free RACI template is a good start, but you have to make sure you fill it in correctly. A responsibility assignment matrix is only as good as the effort put into creating it. Here are some best practices to apply when you’re in the process of building your assignment matrix.

• Involve the team: They’re the ones who will be executing the work. You want their input and buy-in to avoid any costly mistakes or time-consuming questions about what wasn’t made clear at the beginning of the project.
• Identify every single task: Identify all the tasks required to reach your final deliverable. Once you have that thorough list make sure that there is only one person on the team who is accountable.
• Update your RACI regularly: Make sure that each new one is clearly marked as the most current version and is distributed to everyone on the team. There will be times when you’ll want to revisit the responsibility assignment matrix or changes in personnel will require an edit.
• Share responsibility viably: One person shouldn’t have to shoulder the bulk of the responsibilities for the project and you want to give authority throughout the project team and not just among the very top management team.
• Optimize tasks: Managers can use the RACI matrix to see if too many team members have been assigned to a task. Maybe these workers could be spread out for greater productivity. There could be too many people listed as consulted, which slows down the process. The assignment matrix is endlessly useful.

How ProjectManager Helps You Manage Projects Better

ProjectManager is a cloud-based tool that connects everyone in real-time to facilitate planning, monitoring and reporting on the project. It works to give everyone on the project team a job and the knowledge as to where they have authority and when to consult others, as well as defining the reporting process.

Let’s look at the people who are responsible, for example, the team who execute the project. Once invited into the software, you can share the project plan, assign them tasks, add detailed direction, add a deadline and tag for priority and more. The teams can then collaborate by attaching files and images to the tasks and commenting in real-time to work better together.

Those who need to stay informed of the project can do so by also getting invited into the project and sharing plans and schedules with them. Stakeholders can stay updated with reporting features that can generate reports on project variance, cost, time and more with one click. Then share them as a PDF. Reports can even be quickly filtered to zero in on the data stakeholders are interested in.

The responsibility assignment matrix can help you reallocate your resources when things aren’t progressing as planned. Use our software to get further insight. The resource management features include a workload chart that’s color-coded so it’s easy to see who has too many tasks and who can take on more work. Then you can simply reallocate those resources from the workload page to help your team work more productively.

ProjectManager gets you organized, keeps your team focused on their tasks and stakeholders in the loop. Gain efficiencies throughout every aspect of your project’s life cycle with an online Gantt chart to schedule work and kanban boards, a visual workflow feature that provides transparency into production. All that and it’s on a collaborative platform to keep everyone connected. Try ProjectManager today for free.

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How to Make a Responsibility Assignment Matrix: Excel RACI Template

What is a responsibility assignment matrix?

How to create a responsibility assignment matrix in excel, free raci template for excel, how to manage raci roles in your teamgantt plan.

A responsibility assignment matrix (RAM) is a tool used in project management to clarify team and stakeholder roles for each project step. It paves the way for smooth collaboration by ensuring everyone knows what they need to do, who they need to talk to, and who has the final say on key decisions and deliverables.

RACI—which stands for Responsible , Accountable , Consulted , Informed —is the most popular framework used for assigning roles and responsibilities on projects. Here’s a quick breakdown of RACI categories in basic terms:

• Responsible : Who completes the work?
• Accountable : Who makes decisions? 
• Consulted : Who provides expertise?
• Informed : Who needs status updates?

Of course, RACI isn’t the only responsibility assignment matrix out there. These RACI alternatives provide a small sample of other approaches you might come across in project management.

• RASCI (or RASIC) matrix : This RACI alternative adds one extra role into the responsibility assignment mix. In the RASCI model, the S stands for Supportive . While this role covers anyone who will lend the Responsible person a hand with the work, a Supportive team member isn’t responsible for the outcome.
• DACI matrix : DACI stands for Driver , Approver , Contributor , Informed and is used to outline decision-making roles and responsibilities for projects. In this framework, the project manager or leader typically serves as the Driver guiding the team to a decision.‍
• RAPID responsibility matrix : RAPID stands for Recommend , Agree , Perform , Input , Decide and is another decision-making framework used to define authority vs accountability. The Recommend role kicks things off by suggesting an action, while the Decide role has the ultimate say in how things move forward. ‍
• CARS : CARS stands for Communicate , Approver , Responsible , Support . In this model, Communicate combines RACI’s Consulted and Informed roles into a single assignment. Someone with the Communicate role lends their expertise and needs to be kept up-to-date on progress. The Approver is the main decision-maker who calls the shots.

Lay a clear path to success with a visual plan that’s easy to understand, and keep everyone in sync with flexible workflows and team collaboration.

Lots of people use spreadsheets to make a responsibility assignment matrix for their projects, so let’s walk through the basic steps of building one in Excel, using the RACI framework as our model.

Looking for an online solution? See how TeamGantt's RACI feature integrates into your project plan.

1. List project tasks and deliverables in column A

First, make a list of all the work that needs to be done for your project down the left side of your matrix. Enter each project task, milestone, or decision in column A of your Excel worksheet. 

Feel free to group tasks by project phase like we’ve done in the screenshot below. That way, your RACI matrix is easy to scan and read.

2. Add team members or project roles across row 1

Starting with column B, label each column header with the name of a team member and/or project role. 

Include the people who will execute and review work for the project, as well as any subject matter experts or stakeholders you may need to consult or keep in the loop along the way.

3. Insert a new worksheet for roles and definitions

Click Insert > Insert Sheet from the Home ribbon at the top of your Excel workbook.

Go to your new worksheet, and list each letter of the RACI acronym in column A. Then enter the corresponding role for each letter in column B. We also included RACI definitions in column C as a handy reference for anyone who might need a refresher.

You’ll use this worksheet to populate a drop-down list on the main RACI matrix tab to make it easier to assign roles quickly.

4. Add a drop-down list of roles to your matrix

Now, go back to your main worksheet, and click into the first open cell in your matrix.

On the ribbon, click Data > Data validation to insert a drop-down list with RACI roles.

On the Settings tab, choose List under the Allow menu.

Click into the Source field, then highlight the data range with your options from the RACI Roles & Definitions worksheet you set up in Step 3. We highlighted cells A2-A5 in our example.

Verify your Data validation settings are correct, then hit Enter to add the drop-down list to your selected cell.

Copy and paste that cell to apply the drop-down list to other cells in your RACI matrix worksheet.

5. Color-code assignments with conditional formatting

Click Conditional Formatting > New Rule on the Home tab. Select Classic > Format only cells that contain > Specific text > containing . Enter the letter R in the text box, then choose Custom Format , and apply a background color (and any other styles you want). 

Repeat this step for each additional letter in the acronym.

6. Assign a RACI value to everyone on every task

You’re almost there! Now go down the list of tasks on your responsibility assignment matrix, and assign a role to every person who will be involved in that project step or deliverable.

Want to build a responsibility assignment matrix of your own, but don't want to start from scratch? Download our ready-made Excel template for free. This blank RACI template is fully editable, so you can customize it for any project you manage. 

We added drop-downs for assigning RACI roles more easily and included a RACI chart example tab as reference in case you need a little extra guidance.

Download: RACI matrix template for Excel

You can easily upload your final matrix to your TeamGantt project . But if you don’t want to worry about outdated spreadsheets that get forgotten once work begins, why not assign RACI roles directly to your plan?

Here’s how to use TeamGantt’s online RACI feature for your next project.

Assigning RACI roles and responsibilities to TeamGantt tasks

• Open your project, and toggle to the RACI tab. This will display all your project tasks in a list format (rows). On the right side of the matrix, you’ll see a column for each person currently invited to the project with cells for each task in the project. 
• Click the cell below each person who needs to be assigned a role on a task, and choose one of the RACI options from the drop-down.

Viewing RACI matrix assignments for your project

There are 2 simple ways to view RACI assignments in TeamGantt:

• From the Gantt tab : If someone is assigned to a task and has a RACI role on that task, the RACI value will appear in parentheses next to that person’s name on the gantt chart. Just be aware that you won’t see RACI assignments for people who haven’t been assigned to a specific task in Gantt view.

• From the RACI tab : To access your project’s full RACI matrix, simply toggle to the RACI tab for that project. You’ll find RACI assignments for every person playing a role—whether or not they’re the one responsible for doing the work.

Keep teams in sync—and accountable—with TeamGantt

A responsibility assignment matrix is a simple tool that makes projects easier to manage by creating less confusion and more accountability. But you’ve got more than roles and responsibilities to keep straight.

TeamGantt makes it easy to build a project plan your whole team can contribute to and collaborate on. Everything happens online, so you can stay on top of deadlines and monitor progress in real time.

Use our built-in RACI chart to assign roles and keep them visible from project start to finish, so everyone knows how they contribute to success.

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Program Management

Definition: A Responsibility Assignment Matrix (RAM) describes the role and responsibilities of various people and/or organizations in completing specific tasks for a project.

Responsible, Accountable, Consulted, and Informed (RACI) Matrix

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Free Project Management Templates

RACI Chart Template

The RACI chart is used in project management to assign roles and responsibilities in the project.  It is a responsibility matrix which assigns roles according to the following four categories; Responsible (R), Accountable (A), Consulted (C), and Informed (I).  A RACI chart is an effective tool for ensuring clear communication throughout the life of a project, as such it is used by most successful project managers.

Download Template

Using a RACI chart template means your path to a smoother project management experience can start right now. If you aren’t familiar with RACI yet, take a few minutes to read on.

What Does RACI Mean?

RACI is an acronym for Responsible, Accountable, Consulted, and Informed. The term is used in regard to a RACI chart, which uses these four components to assign and track tasks involved in a project plan. A RACI template makes creating a chart easier, especially if you are new to the process.

What is a RACI Chart?

A RACI chart is also known as a Responsibility Assignment Matrix. That sounds rather technical, but simply speaking, it is a tool to clarify specific roles and responsibilities within a team. When everyone can see the big picture and their place in it, the project runs more smoothly. The chart improves communication and facilitates decision-making, thereby improving efficiency and accountability.

What Are the 4 Responsibility Roles in a RACI Chart?

There are four roles in a RACI chart, represented by each letter in the RACI acronym.  These components are Responsible (R), Accountable (A), Consulted (C), and Informed (I).  The designations are used to reflect a person’s involvement regarding a specific task on a project.

Responsible (R): An R on the chart means this is the person responsible for getting the job done. The particular task may involve multiple team members, but a specific person should be held responsible for making sure the job is completed. Think of it as, “the buck stops here.”

Accountable (A): This person is accountable for making sure the whole team has the resources it needs to complete the task and that the job is done correctly . This is more of an executive management role.

Consulted (C): The person or group with a C designation is the “go to” if a situation arises that requires more expertise or a decision.  They are usually subject matter experts and have experience that is valuable to the task at hand.  Communication with a consulted person is always a two-way communication.

Informed (I): The Informed people are kept informed of the progress of the task, or perhaps only at the completion of the task.  Communication is one way. The informed person is kept in the loop but does not provide feedback. Be sure to include the right people in your organization which should be informed.

Fully understanding the four RACI roles will help you assign them to the appropriate person. That’s important because when there is clarity amongst the team and stakeholders, there is more efficiency overall.

What Is a RACI Chart Used For?

RACI charts are particularly useful for complex projects, which is why they are so popular in project management. Not only do they improve communication, but they also help to reduce confusion and make sure there is no overlap in tasks.

In addition to project management, RACI charts are also widely used for large projects in a variety of environments such as in businesses, government, educational institutions, healthcare, and service industries.  Whether a project manager, or a business owner, any situation where there are multiple tasks to be completed by multiple people is a good opportunity to use a RACI chart.

How Is RACI Used in Project Management?

Typically, in the world of project management, the project manager creates the RACI chart at the beginning of a project to define the roles and responsibilities. Otherwise, multi-faceted projects can develop a variety of problems such as duplicated work or delays to the timeline.

This type of chart gives everyone a few from 10,000 feet. Team members and stakeholders alike can see the entire view—everything that needs to happen in the different project phases and who is involved in making it happen.

The RACI diagram serves as a reference for the project manager throughout the lifecycle of the project. It can be updated as needed to reflect changes in roles or responsibilities and using a RACI matrix is considered best practice in project management.

Advantages of a RACI Chart

Using a RACI chart helps utilize best practices that results in several advantages to a team or organization. In addition to clarifying responsibilities, it can also streamline processes and ensure deadlines are met and quality standards achieved.

• Clarification: A RACI chart clearly states who is expected to do what job and when. When everyone can see their place in the process and who is fulfilling each role, it reduces confusion and improves efficiency.
• Better Communication: A RACI chart provides a clear framework for communication. Team members know who to contact with an issue and that reduces the risk of misunderstandings.
•   Increases Accountability: Clearly assigned roles increases accountability among team members. It helps to ensure that tasks are completed in accordance with quality control standards and on time.
• Decision-making: When team members have an issue or need a decision, they’ll know exactly who to contact. This ensures the right person is consulted and that a decision is made in a timely fashion.
• Efficiency: When everyone has a clearly defined role and they know who to contact if there is a problem, it improves efficiency and reduces the risk of delays or bottlenecks.
• Better Project Management: A RACI chart can be an effective project management tool, helping to ensure that tasks are completed on schedule and that the project stays on track.

When to Use a RACI Chart

A RACI chart should be used in situations where there are multiple people or teams involved in multiple tasks.  In project management, a RACI chart should be used throughout the project.

The following are examples of when you might use a RACI Chart:

• When planning and executing a complex project with multiple stakeholders and different roles.
• When rolling out a new process or system within an organization.
• When delegating tasks or responsibilities within a team and designating a responsible party.
• When managing interdepartmental projects or initiatives.
• When defining roles and responsibilities for a series of tasks and deliverables.
• When analyzing and streamlining business processes.
• When making decisions that involve multiple people or departments.
• When establishing clear lines of communication and accountability within a team or organization.

Agile Project Management and RACI

You may be wondering if you can use a RACI Chart in an agile project management environment? The answer is yes!

However, it is important to note that defined roles and responsibilities may have to be more fluid for agile project management. The team may need to adapt and adjust to changing circumstances.

In this case, the RACI chart should be viewed as a guideline rather than a hard and fast rule. Meaning, team members may need to take on different project roles or responsibilities as the project progresses.

Common Pitfalls of RACI and How to Avoid Them

While a RACI chart can be a useful tool to ensure the smooth execution of a project, there are also several pitfalls to be aware of.

Common pitfalls of RACI and ways to avoid them:

• Lack of Defined Roles: It is important to clearly define the roles and responsibilities of each person in a RACI chart to avoid confusion. It is also important to make sure that everyone understands their role and the tasks that are expected of them.
• Overlapping Roles: Make sure that no two roles overlap. If multiple people are responsible for the same task, it can lead to confusion and delays.
• Lack of Commitment : A RACI chart is only effective if everyone involved in a task or project is committed to following it. Involve relevant stakeholders in the creation of the chart to help ensure they are committed to following it.
• Lack of communication: Check in regularly with team members to track progress and make sure everyone is aware of their roles and responsibilities.

These tips will help you have a successful project in the end.

How to Make a RACI Chart in Excel

Creating a RACI chart in Excel is quite easy and can be done using the built-in tools and functions in the program. However, if you don’t want to go through the process of creating one from scratch, we have a pre-made, RACI chart template available for download in Microsoft Excel format.

This free template is free to use and can save you time and effort in creating your own RACI chart. Simply download the template, input your tasks, and team members, and you’ll have a fully functional RACI chart in no time. This can be a particularly useful option for teams or organizations that need to create multiple RACI charts on a regular basis. You can download our free RACI matrix template by clicking the orange “ Download Template ” button at the top of this page.

If you want to create your own chart from scratch, the following is a step-by-step guide to creating one in Excel:

Open a new blank workbook in Excel.

• Create a table with four columns: Task , Responsible , Accountable , and Consulted/Informed .
• In the first column, list all the project tasks that need to be completed.
• In the Responsible column, list the names of the people or departments who are designated as the responsible person for completing each given task.
• In the Accountable column, list the name of the accountable person or department who is responsible for the correct completion of that task.
• In the Consulted column, list the names of the people or departments who need to be consulted or informed about each task.
• For the Informed column list those who need to be kept informed for each task. These people will receive one-way communication from the responsible team member.
• If necessary, you can separate the above section into two columns—Consulted and Informed—to clearly distinguish between these two roles.
• Once you have completed the table, you can add formatting and design elements to make your RACI chart more visually appealing.
• Save the workbook and share it with your team to ensure that everyone has access to the RACI chart.

By following these steps, you can create a fully functional RACI chart in Excel.

Online Tools to Create RACI Charts

You may already be aware that there are several online tools that you can also use to create RACI charts. These tools often provide a range of features and templates to help you create a professional-looking RACI chart quickly and easily. Some popular online tools for creating RACI charts include:

Lucidchart : This tool allows you to easily create RACI charts online.  Lucidchart allows a project team to collaborate in real time and share RACI charts with the project team.

creately : creately is another popular online tool for creating visual workspaces and has the ability to create RACI matrixes which are easily shared within a project team.

Monday.com : Monday.com is a popular tool for project management which also has the ability to create online RACI charts.  Monday.com has a built in RACI template.

By using one of these online tools, you can easily create a RACI chart without the need for specialized software or design skills. You may also want to look at your project management software to see if it has the ability to make RACI charts already in it.

What Can I Use Instead of a RACI Chart?

If you are looking for an alternative to a RACI chart, there are several options that you can consider. Some common alternatives include:

• (Expanded) Responsibility Assignment Matrix (RAM): A RAM is similar to a RACI chart, but an expanded version can include additional roles such as Reviewer and Support. This can be useful for teams that need to clearly define more complex roles and responsibilities.
• Influence/Impact Matrix: This is a tool that identifies the level of influence each stakeholder has on a project or decision. It is useful for teams that need to understand how these relationships affect the project.
• Role and Responsibility Chart: A Role and Responsibility chart is similar to a RACI chart, but it is more focused on defining the roles and responsibilities of individuals within an organization. It’s useful when this needs to happen on an ongoing basis.
• Flowchart: A flowchart is a graphical representation of a process or system. It is useful for visualizing the steps involved in a task or project and to understand the relationships between different components.

The best chart for your project will depend on the specific needs of your business or project.

Final Thoughts on RACI Charts

The format of a RACI chart sets up clear expectations for team members and stakeholders. That improves communication and efficiency, making it much more likely you’ll keep everyone in the loop and hit your deadlines for project deliverables.

Use our free excel template, and your job just got a little easier! Simply click on the button marked “ Download Template ” at the top of the page and start right now.

• Project Management

Responsibility Assignment Matrix: Template, Example & Benefits

Home Blog Project Management Responsibility Assignment Matrix: Template, Example & Benefits

Your team is the most crucial resource in completing a job. They must adhere to the project's schedule and budget. Controlling the project requires everyone involved to understand their roles and duties when carrying out tasks and accomplishing project objectives. How can all the participants in a project be coordinated so that they are aware of what they are doing and do not prevent others from carrying out their tasks? An assignment of responsibility matrix can be useful.

Your project will have a productive crew thanks to an assignment matrix. You can take an online PMP course to learn the details included in RAM, Responsibility Assignment Matrix in project management, and Responsibility Assignment Matrix example, to advance your career.

What is a Responsibility Assignment Matrix in Project Management?

So, what is the responsibility assignment matrix?  A Responsibility Assignment Matrix (RAM), sometimes referred to as a RACI chart or RACI matrix, in project management identifies all relevant stakeholders and specifies roles for cross-functional teams and their level of involvement in a project. Each letter in the acronym RACI, which stands for Responsible, Accountable, Consulted, and Informed, refers to a different team member in the Responsibility Assignment Matrix in Project Management.

1. Responsible

The team member that oversees finishing the assignment is the person responsible for the RAM, Responsibility Assignment Matrix. The person in charge may be tasked with gathering all the visual and data assets required to put together the presentation if your team is working on a pitch deck (Responsible for executing the task).

2. Accountable

The responsible team member distributes the tasks to the other team members and ensures that they are finished accurately and on time. This team member oversees making sure the project is completed on schedule and that the tasks are fairly distributed among the accountable parties (Has governing & directing authority).

3. Consulted

A responsible party in Responsibility Assignment Matrix Project Management may frequently need to consult an expert, who serves as the consulted person, to finish certain responsibilities. A professional analysis of the consulted party is required when someone is tasked with gathering marketing statistics for a presentation. They also need to ensure that the data the responsible party is required to submit is accurate (Provide insights, analysis or expert judgment).

4. Informed

The informed party needs to be aware of when the major project components are finished even though they may not be directly involved in all the steps to ensure that everything is running smoothly. The informed team member must be aware of any delays or stalls in the project as they must complete their tasks (Updated with project information and outcome).

Responsibility Assignment Matrix (RAM) Goal in Project Management

The goal of the Responsibility Assignment Matrix (RAM) is to clearly define roles and responsibilities of everyone on a project team. This ensures that everyone understands their role and how it fits into the bigger picture. RAM also allows for quick identification of whom to contact when an issue arises. It might also be applied within a working group to establish authority levels, roles, and duties for tasks.

The matrix format displays each person's associated actions and each person's associated people. To avoid confusion, this makes sure that there is only one person responsible for each task. It is also important to outline the dates and reminders for each participant, so that they are aware of their deliverables/plans to fulfill the deliverables. The best Project Management Certification programs online will teach you how to make efficient decisions and effectively use RAM.

How to Create a Responsibility Assignment Matrix?

A Responsibility Assignment Matrix (RAM) is a table that shows the tasks needed to be completed as part of a project, who is responsible for each task, and when the task needs to be completed. Making a matrix to distribute responsibilities is not as challenging as getting everyone on board with their respective jobs and responsibilities.

You should therefore involve your staff in the process, receive their feedback, and eventually secure their buy-in without expending excessive time and effort on it. You will have a successful responsibility assignment if you follow these instructions to ensure that everyone is on the same page. 

• List every person involved in the project, including the team, stakeholders, and everyone in between.
•  List each project deliverable that you can think of. To make sure you do not overlook any, use a work breakdown framework.  
•  To discuss how to carry out the tasks and produce the deliverables, meet with the team members. The duty and authority of the team for each assignment must be discussed.
•  Utilizing a table with the project tasks specified in the left-hand column, create a Responsibility Assignment Matrix. Print the names of everyone involved in the project across the top.
• Assign whether a project team member is liable, accountable, consulted, or informed where the tasks meet them.  
•  Share the completed Responsibility Assignment Matrix Template Word with the project team and stakeholders. If necessary, conduct a meeting to ensure that everyone is aware of their responsibilities for the project. Print a copy, and if you are working in a common location, post it.

Developing Responsibility Assignment Matrix (RAM) Best Practices

The best practices for developing a Responsibility Assignment Matrix (RAM) will vary depending on the specific project and organization. However, some tips on how to develop a RAM matrix effectively include the following:

• Define the project scope and objectives clearly, so that all stakeholders understand the parameters of the project and what is expected to be accomplished.
• Assign clear roles and responsibilities to individuals and teams so that everyone knows who is responsible for what aspect of the project.
• Make sure that the Responsibility Assignment Matrix PMP is kept up to date as the project progresses so that everyone is aware of any changes in roles and responsibilities.
• Use the RAM matrix as a tool to help identify potential risks and issues related to the project so that they can be addressed early on.
• One stakeholder leads a task.
• The lesser number of people are accountable, the better.
• Act efficiently with meetings.
• Continuous communication.
• Stakeholder agreement on final RAM.

Responsibility Assignment Matrix Examples and Templates

• Responsibility Assignment Matrix (RACI) 
• RACI-VS (Responsible, Accountable, Consulted, Informed- “V”erification and “S”ign off)
• RASCI (Responsible, Accountable, Support, Consulted, Informed)
• RAC (Responsible, Accountable, Consulted)
• ARCI (Accountable, Responsible, Consulted, Informed)
• RATSI (Responsibility, Authority, Task, Support, Informed)
• PACSI (Perform, Accountable, Control, Suggest, Informed)
• RACIQ (Responsible, Accountable, Consulted, Informed, Quality Review)
• DACI (Driver, Approver, Contributors, Informed)
• CAIRO (Consulted, Accountable, Informed, Responsible, Omitted)

Downloadable Responsibility Assignment Matrix Template Excel

Download the Responsibility Assignment Matrix Template (xlsx) here!

This Responsibility Assignment Matrix template is available for free in both Excel and OpenDocument Spreadsheet formats. The template can be completely modified using Microsoft Excel and adjusted to meet the needs of your project. To make it simple to understand what is required of each worker on each task, the template employs conditional formatting to change the color of each cell.

Download a Printable Responsibility Assignment Matrix PDF

Download the Responsibility Assignment Matrix Template (PDF) here!

If you intend to design a Responsibility Assignment Matrix (RAM), you may require samples and templates to use as a guide, regardless of whether you are managing an event, a construction project, or a restaurant. Some of the templates are-

• Responsibility Assignment Matrix Sample
• Responsibility Assignment Matrix for Construction Project Template
• Basic Responsibility Assignment Matrix Sample
• Responsibility Assignment Matrix in PDF

Benefits of Responsibility Assignment Matrix

There are many benefits of the Responsibility Assignment Matrix. One benefit is that it helps to ensure that everyone on a project team understands their roles and responsibilities. This can help to prevent misunderstandings and conflict between team members. Another benefit of using RAM is that it can help to improve communication between team members.

By clearly defining roles and responsibilities, team members will know whom to go to for specific information or tasks. This can help to avoid confusion and delays. Lastly, RAM can help to improve project management by providing a clear overview of who is responsible for what. This can help project managers to identify potential problems or areas where there may be a lack of resources.

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A Responsibility Assignment Matrix (RAM) is a tool used to identify and define the roles and responsibilities of individuals and groups within an organization. It is a means of clarifying who is responsible for what and ensuring that everyone understands their roles and responsibilities. RAM can be used to create accountability and ownership for tasks and projects, and to identify potential areas of conflict.

It is a valuable tool for effective project management and can help to ensure that everyone involved in a project is aware of their roles and responsibilities. It can also help to identify potential areas of conflict and ensure that tasks are properly assigned. The KnowledgeHut online PMP course will give you an insight into the Responsibility Assignment Matrix and can be a helpful tool for any project manager.

Frequently Asked Questions (FAQs)

1. what is included in a responsibility assignment matrix.

A Responsibility Assignment Matrix (RAM) is a tool used to help define and assign roles and responsibilities for a project or process. The matrix typically includes a list of tasks or deliverables and the people or groups responsible for each. 

2. What can a Responsibility Assignment Matrix (RAM) eliminate?

RAM eliminates ambiguity and confusion over who is responsible for what on a project. It also provides a clear overview of who is responsible for each task, making it easier to hold team members accountable.

3. What does a Responsibility Assignment Matrix not show?

The duty assignment matrix links resources to the tasks or work packages they must do, but it does not indicate when they will be required to do their work.

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Kevin D. Davis is a seasoned and results-driven Program/Project Management Professional with a Master's Certificate in Advanced Project Management. With expertise in leading multi-million dollar projects, strategic planning, and sales operations, Kevin excels in maximizing solutions and building business cases. He possesses a deep understanding of methodologies such as PMBOK, Lean Six Sigma, and TQM to achieve business/technology alignment. With over 100 instructional training sessions and extensive experience as a PMP Exam Prep Instructor at KnowledgeHut, Kevin has a proven track record in project management training and consulting. His expertise has helped in driving successful project outcomes and fostering organizational growth.

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The responsibility assignment matrix (ram).

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The Responsibility Assignment Matrix (RAM) is a crucial tool for project managers and teams to ensure clear and efficient allocation of tasks and responsibilities within a project. A RAM, also known as a RACI matrix, is a visual representation of the roles and responsibilities of team members in relation to specific tasks or deliverables.

To create a RAM, it is essential to have a clear understanding of the project goals and the tasks required to achieve them. A RAM helps ensure that no task is overlooked, and all team members are aware of their specific responsibilities.

Visual Paradigm offers an easy-to-use Responsibility Assignment Matrix (RAM) Excel template that streamlines the process of creating a RAM. With its intuitive interface and customizable features, the Visual Paradigm RAM template allows teams to quickly create a clear and effective matrix that covers all aspects of the project.

In conclusion, the Responsibility Assignment Matrix is an essential tool for ensuring project success, and Visual Paradigm’s RAM Excel template provides a convenient and straightforward solution for teams to create a RAM that meets their specific needs.

Start creating your spreadsheet today!

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What is a RACI matrix? (with examples)

Say your team is asked to design a new product feature. Exciting news—but you'll need more information before you get cracking. Who's approving the project, building it, and managing the timeline? The quickest way to collect and communicate that information is a RACI matrix, a diagram that shows who's doing what on your project.

With this guide, you'll discover:

• What a RACI matrix is, and how it assists with project management
• How to improve your project plan with a responsibility matrix
• How to build your own RACI diagram with FigJam's RACI chart template

What is a RACI matrix?

A RACI matrix—often called a RACI chart or responsibility assignment matrix (RAM)—is a project management tool that captures the roles and responsibilities of project stakeholders. Team members can see who does what at a glance, clarifying different roles across complex projects. The acronym RACI stands for:

• Responsible refers to the individual or group performing a particular task. For example, the UX team might be tapped as the responsible party for mapping out specific product design features. Make sure each task has at least one responsible person.
• Accountable refers to the person who ensures a task is completed successfully. To avoid confusion, make sure teach task has only one accountable role. This is usually filled by a manager or a high-level team member with the authority to delegate project tasks.
• Consulted describes individuals whose feedback factors into project workflows, but aren't involved in day-to-day tasks. This includes subject matter experts or decision makers who are consulted for input or sign-off on project milestones. For example, a business analyst may be consulted about competitive research to inform design decisions.
• Informed describes anyone who needs updates on task progress across project phases, but isn't necessarily involved in task execution. For example, developers building design features may need real-time updates on design task completion or setbacks to plan their work.

In this matrix example , the UI designer is responsible for creating the design and the product owner is accountable for making sure that design gets done. The content writer may be consulted, and the CEO is informed about project milestones.

4 key benefits of a RACI matrix

The RACI matrix is commonly used in agile and scrum methodologies because it helps keep complex projects moving toward successful completion in four key ways:

1. Role clarity

By clearly defining Responsible, Accountable, Consulted, and Informed roles, a RACI matrix minimizes confusion, ambiguity, and overlap. This ensures that everyone involved in the project is on the same page and understands what is expected of them.

2. Communication

A RACI matrix outlines who should be consulted and informed at every stage of the project. This invites open and consistent communication—the lifeblood of any team project.

3. Efficiency

Outlining distinct roles and responsibilities with a RACI chart helps streamline team efforts and clarify project tasks, helping your project run smoother and faster.

4. Accountability

When you put your RACI matrix on your project dashboard, everyone can see who's responsible for which tasks and project deliverables. This establishes shared accountability, fostering teamwork and ownership among team members.

How to build a RACI matrix in 5 steps

You can create a RACI matrix for effective project management in five steps using this RACI matrix template in FIgJam.

• Outline all tasks. Start by listing all the tasks or deliverables for the project. In the first column of your table, prioritize and arrange tasks in the order they must be accomplished.
• Identify project team members. Name all team members or stakeholders involved in the project. List them across the top row.
• Assign project roles. For each specific task, assign RACI roles (Responsible, Accountable, Consulted, and Informed) to the appropriate team member. Make sure to assign one accountable person per task, to keep project progress on track.
• Review and revise. Double check that each project task is identified and every team member's role is represented. Leaving out tasks or roles can create confusion and leave project gaps. Plan regular reviews to update the matrix with ongoing changes, like completed tasks, role shifts, or new tasks.
• Communicate and implement. Whenever possible, involve the whole team in the creation of the RACI matrix. To build buy-in and understanding. Once project team members and stakeholders sign off on the matrix, incorporate the tasks into your project management process.

3 alternative approaches to RACI charts

While the RACI model is widely used, this exhaustive list provides alternatives. These three may be more suitable depending on a project's or organization's needs:

• RAPID : This methodology created by Bain & Company coordinates decision-making in five steps: Recommend, Agree, Perform, Input, Decide.
• DACI : This framework aids group decision-making by assigning specific roles: Driver, Approver, Contributor and Informed.
• RASCI : This variation of the RACI model acronym includes an additional "S" for Supportive team members.

Jumpstart your RACI matrix with FigJam

To make your own RACI matrix, try the free FigJam RACI matrix template . Then finesse your matrix with these pro tips:

• To get your team involved with your RACI, use FigJam's collaborative features like stamps, stickers, emotes, and high-fives .
• Transform tasks and deliverables into actionable to-dos with FigJam's task management widgets, project management integrations, and Gantt chart maker .
• Customize your matrix with brand elements from your company's Figma brand library.
• For more inspiration, browse the library of RACI matrix templates shared by the Figma design community.

Ready to assign project roles and responsibilities?

Keep reading

How to create a flow chart

Having a flow chart can help visually represent actions or people in a complex situation.

How to create a project status report

Whether you’re developing a new product or launching a marketing campaign, your company’s success hinges on keeping your project on track

How to run great daily standups

How do you make sure everyone's on board, on task, and on track for a productive day ahead?

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What Is a Responsibility Assignment Matrix (RAM) in Project Management?

April 11, 2024 By Ten Six

Here, we’ll explore what a RAM is, how you can create one, best practices for creating and using it effectively, as well as some common challenges with incorporating them into your projects.

What is a Responsibility Assignment Matrix (RAM)? A Responsibility Assignment Matrix (RAM) is a tool used in project management to define and assign roles, responsibilities, and authority levels for each task or activity within a project.

It includes columns for each team member’s name, their role or title, their area of expertise or skill set, and any other pertinent information related to the task at hand. The rows represent individual tasks associated with the project.

This allows managers to easily identify which team members have been assigned specific tasks and how much responsibility they have over those tasks.

The Benefits of RAM

Using a RAM provides several benefits when managing projects; such as improved communication between teams by clearly outlining roles and responsibilities; increased accountability among team members; better tracking of progress against goals; improved resource allocation based on skillset requirements; and reduced risk due to more accurate forecasting capabilities.

Additionally, it can help reduce costs by eliminating unnecessary resources from being allocated towards certain activities, while also providing greater visibility into potential issues before they arise.

Types of RAM

There are two main types of Responsibility Assignment Matrices. A Functional (F-RAM) and a Projectized (P-RAM).

• Functional (F-RAM) – Functional RAM assigns individuals according to their functional expertise, allowing them flexibility in terms of where they work within an organization’s structure.
• Projectized (P-RAM) – Projectized RAM assigns individuals according to their particular skillsets but requires them to remain dedicated solely towards one particular project until it’s completion, regardless if there are changes in personnel or scope during this time period.

Key Takeaway: A Responsibility Assignment Matrix (RAM) is a useful tool for project managers to assign tasks and responsibilities to team members. It can help improve communication, increase accountability, track progress more accurately and reduce risk. There are two main types of RAMs: Functional (F-RAM) and Projectized (P-RAM), each with their own advantages depending on the particular needs of the project. Overall, using a RAM can lead to better resource allocation and improved visibility into potential issues before they arise.

Best Practices for Creating and Using a RAM

Identify the project tasks and responsibilities.

The first step in creating a RAM is identifying all of the tasks required for successful completion of the project. This includes everything from planning meetings to writing reports to testing software.

Once you’ve identified all of the necessary tasks, you can then assign each task to one or more individuals who will be responsible for completing it. It’s important that everyone understands their role so they know what’s expected of them and how they fit into the overall picture.

Assign Resources to Each Task

Next, it’s time to assign resources such as personnel, equipment and materials needed for each task. Make sure that everyone has access to what they need, when they need it so there are no delays or roadblocks along the way.

Also consider any potential risks associated with certain resources so you can plan accordingly if something goes wrong during the execution of your plan.

Monitor Progress Regularly

As work progresses on your project, monitor progress closely using whatever tools are available such as status reports or dashboards. If things aren’t going according to plan due to unforeseen circumstances or other issues arise, adjust resource assignments accordingly. This could mean reassigning people from one task area to another area where more help is needed.

By monitoring progress regularly, you’ll be able to keep projects moving forward without unnecessary delays.

Regular Check-Ins

Having open lines of communication allows for quick resolution of issues or changes that may arise during the course of the project.

Update the RAM

It’s critical for the success of a project to keep the RAM updated throughout all stages. As tasks are completed or changed, it’s important to update both individual roles and responsibilities within the matrix so that everyone remains on track with their assigned tasks.

This ensures accuracy in reporting progress and makes sure no one falls behind due to lack of clarity about their duties or goals.

Key Takeaway: Creating a Responsibility Assignment Matrix (RAM) involves identifying all of the tasks and responsibilities required for successful completion of the project, assigning resources to each task,  monitoring progress regularly, regular check-ins and updating the RAM.

Don’t get left behind on your project! Make sure to keep your Responsibility Assignment Matrix (RAM) up-to-date with clear roles and responsibilities. Communication is key, so don’t forget to check in regularly with team members! #ProjectManagement Click To Tweet

Challenges of Using a RAM

When using a Responsibility Assignment Matrix (RAM), there are several challenges that can arise.

Lack of Clarity in Assigning Roles and Responsibilities

It’s important to ensure everyone on the team understands their specific tasks, as well as who they should report to for guidance or updates. Without this clarity, it can be difficult to effectively manage the project and hold people accountable for their work.

Overlapping Responsibilities Between Team Members

This happens when two or more people have similar duties or tasks assigned to them, which can lead to confusion about who is responsible for what part of the project. To avoid this issue, it’s important to clearly define each person’s role and make sure everyone knows exactly what they need to do and how they fit into the overall plan.

Tracking Progress and Adjusting Resources Accordingly

As changes occur throughout the project lifecycle, it may become necessary to reassign certain tasks to different resources or adjust timelines in order for everything to stay on track. Keeping an up-to-date RAM helps ensure that all stakeholders are aware of any changes that have been made. This ensures everyone remains informed about where things stand at any given time during the course of the project

Using a Responsibility Assignment Matrix (RAM) is an effective way for project managers to keep track of tasks assigned to each member on their teams. By understanding how this tool works and following best practices when creating one, they can ensure that their projects run smoothly while also helping the team stay organized throughout its duration.

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What Is a RACI Matrix?

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Key takeaways

Successful project management depends on a team-wide understanding of roles and responsibilities. Using a RACI matrix to assign and define each role is a great way to keep a project on track and positioned for success.

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How Does a RACI Chart Help Project Managers?

Project managers use RACI charts to keep track of team roles and relay those responsibilities to the larger team. The matrix defines clear roles and responsibilities for individual team members across the various phases of the project, breaking the roles down into four types. Each letter of the project management acronym stands for a designation: those who are Responsible and Accountable for project deliverables, those who should be Consulted as work begins, and stakeholders who need to be Informed of ongoing progress, roadblocks, and updates. 

Read more: Project Management Phases

RACI Matrix Definitions 

Responsible.

The individual(s) with responsibility for the task or deliverable is typically responsible for developing and completing the project deliverables themselves. The responsible parties are typically hands-on team members who make direct contributions toward the completion of the project. The responsible team is comprised of the project’s “doers”, working hands-on to ensure that each deliverable is completed. 

Some examples of responsible parties are:

• Project Managers
• Business Analysts
• Graphic Designers
• Copywriters

Accountable

Accountable parties ensure accountability to project deadlines, and ultimately, accountability to project completion. This group frequently also falls under the informed category.

Some examples of accountable parties are:

• Product Owners
• Signature Authorities
• Business Owners
• Key Stakeholders

Consulted individuals’ opinions are crucial, and their feedback needs to be considered at every step of the game. These individuals provide guidance that is often a prerequisite to other project tasks, for example, providing legal guidance on a project throughout the process. If you are working on new product development or expansion, this could essentially be the entire organization.

Some examples of consulted parties are:

• Legal Experts
• Information Security and Cybersecurity Experts
• Compliance Consultants

Informed persons are those that need to stay in the loop of communication throughout the project. These individuals do not have to be consulted or be a part of the decision-making, but they should be made aware of all project updates. Typically, this party are business owners or stakeholders that are more interested in viewing the project at a 30,000-foot view.  Keep this group on your cc list for awareness of topics, decisions, and progress – that includes making them part of the initial project kickoff and project demos as optional attendees. This group often also falls under the accountable group.

Some examples of informed parties are:

• Project Committee Members
• External Stakeholders

Read more: DACI vs RACI Model Guide

Why Are RACI Roles Important?

The same way a requirements traceability matrix provides accountability to project requirements by mapping out the relationship between these requirements and the project work, RACI roles provide a sense of organization and clarity for teams that are looking to divide roles and keep team members accountable for their contributions. Considering that 27% of projects go over budget, for reasons like scope creep and lack of defined roles, RACI roles help position a project for success and avoid common pitfalls. 

Moreover, RACI roles help ensure that communication between all roles is ongoing. When you consider that nearly half of all project spending is at risk of being wasted due to a lack of effective team-based communication, it becomes all that more important to prioritize. Ultimately, teams who prioritize communication and well-defined roles are better off, and RACI roles help teams achieve that goal faster – while providing accountability for each team member’s unique contributions to the success of the project. 

Read More: Top 10 Main Causes of Project Failure

How to Create a RACI Matrix 

If you’re looking to implement a RACI matrix as part of your team’s project planning process, take these steps to create a RACI matrix.

Ensure that you have a thorough understanding of the project and its demands before outlining any further steps by communicating with key stakeholders and decision-makers.

Determine the list of key activities and deliverables from the director of program management or other leadership. 

Determine who is needed to be a part of the project or initiative.

Determine the project roles and responsible job titles and persons for each activity and deliverable.

Hold review sessions with key members of the team for alignment, and if you haven’t already, host a kickoff meeting with the entirety of the team and key stakeholders to unveil the matrix, address questions, and more. 

If the project has already started, it’s not too late to implement a RACI matrix.

• Outline the story. Using research from multiple sources, do a, b, c, and d.
• Utilize steps 2 and 3 (shown above). Ensure the right groups are assigned and engaged. 
• Hold a review session. Ensure that the team acknowledges and discusses the plan and the roles assigned.

Read more: 8 Factors That Lead to Successful Projec ts

Examples of a RACI Matrix

As shown above, a RACI matrix helps break down what roles individuals will play as work is carried out and to what extent they will be involved in the project overall. The horizontal axis represents each person on the project team and the vertical axis represents each task.

Each square of the matrix represents an individual, a task, and that individual’s role within the project, either responsible, accountable, consulted, or informed. In this situation, for example, the project manager is accountable for accessing risk, defining performance requirements, creating designs, executing construction, and approving construction work. However, they are only informed about approving construction work and defining functional and aesthetic needs.

Read more: Understanding Different Types of Stakeholders and Their Roles

Our FREE Downloadable RACI Matrix Template

Who creates the raci matrix.

The RACI matrix — sometimes called RACI model, RACI diagram, or simply just RAC — is created by the project manager at the start of the project as a key part of establishing the initial human resources planning for the project. Because miscommunication is a common threat to any project, RACI charts are a great asset to teams dealing with any type of project, from very simple projects to extremely complex ones. 

Common Mistakes When Creating a RACI Matrix

• Failure to plan ahead: Utilizing a RACI matrix should not be your first step in project planning. Having a fully assembled project team and at least a general idea of a task list and project plans is a better place to start before preparing a matrix.
• Working with too large a team: A RACI matrix is likely not the best bet for a large team, as it will make the matrix hard to understand and overly complex.
• Not communicating with the project team: A RACI matrix should help organize tasks and responsibilities that have already been introduced to the project team – no one likes to be blindsided. Be sure to host a kickoff meeting with the team first before creating a RACI matrix.

Frequently Asked Questions

Implementing a RACI matrix takes more than just a few emails and sporadic conversations – it takes consistent communication and planning. You should host a kickoff meeting to introduce the matrix to the team and make a plan to continue meeting at predetermined times throughout the project lifecycle. 

Here are a few more tips to keep in mind as you implement your RACI matrix within the team dynamic:

• Get everyone prepared. Send the document around to the meeting distribution as read-ahead material, requesting feedback if there are any major concerns. 
• Roll out each role for the team . During the meeting, conduct a review of the tasks and responsible parties. Do not rush through this review, but rather ensure enough time in your project kickoff for this important aspect. (Be certain to clarify the definitions of RACI to avoid ambiguity.)
• Consider changes and update accordingly. After the meeting, send out the notes documenting acceptance or updates to the RACI. In addition to sending out the notes, request any corrections within a reasonable yet defined timeframe. Clarify that if no changes are requested, each person is acknowledging their role and committing to the project tasks as outlined.
• Stay in touch. Consider a quick review with the entire team each quarter or every six months for longer projects to ensure it remains up-to-date and not simply another document in the repository but a relied-upon artifact.

As you implement the RACI matrix…

• Encourage teamwork and foster collaboration whenever possible.
• Don’t fear updates – make changes and adjustments as needed (but be sure to communicate those changes clearly to all parties).
• Earlier is better. Roll out your matrix plan to the team BEFORE you plan to implement it for the best results. 
• Have a clear-cut understanding of the project scope and how each role connects to the overall project goal.

For “Responsible” Parties:

• Make sure your project’s definition of Responsible is clear on who holds the “decider” role for the project or project phase’s completion, and what the dimensions of that responsibility will be.
• Ensure that all parties are aware of their role and responsibilities within the matrix.

For “Accountable” Parties: 

• When multiple Accountable team members must exist, use your definitions to make clear which individual is accountable for a given project element, and how that individual needs to interact with other Accountable team members.
• Ensure that there is only one “Accountable” party assigned per task.
• Be sure that the Accountable party has the authority and power to oversee the task as the accountable party.

For Consulted and Informed Parties: 

• Consulted parties are often high-level decision-makers with heavy schedules. Make sure you’re clear on their availability ahead of time.
• Similar to Consulted parties, Informed parties are often less hands-on and have less understanding of day-to-day project operations. As the project goes on, make sure to keep detailed notes to keep the Informed party up-to-date on key information. 
• Understand the ways that these parties like to communicate and create a plan to reach them early – whether that’s over phone calls, emails, video calls, or from within your project management system’s collaboration tools.
• Knowing the difference between who needs to be consulted versus informed can be a challenge if there is ambiguity about project roles. Consider what aspects of the project different team members need to know to do their jobs, and then bake those into your definitions.

RACI Matrix Pros & Cons

• Increased Engagement: RACI helps engage project participants in the project lifecycle. 
• Enhanced Project Planning: Project managers make project planning more organized, efficient, and detailed.
• Identifiable Improvement Opportunities: Areas of improvement are more easily identified.
• Easier Collaboration: Use of a RACI matrix creates a clear path for leadership to sign off on project steps, as project documentation in the RACI model is heavily emphasized.
• Better Communication: Improves overall group communication as a whole.
• Group Accountability: Assists groups, especially larger project teams, stay connected and accountable to their roles and project goals
• Limitations on Role Scope: The RACI model does not provide details on role scope, especially for responsible parties. These gaps in detail also affect other team roles, for example, another gap in a RACI is the determination of who is responsible for verifier and signatory.
• Limits on Task Details and Scope: While a RACI matrix can provide an overview of who is responsible for different tasks, it will not state what needs to be done.
• Not Aligned to the Agile Methodology: Project managers using an agile methodology like scrum may find it redundant since accountability, ownership, and ongoing communication is built into the scrum framework (i.e., product owner, scrum master, and daily standups with the team). Additionally, agile focuses on team-based delivery and accountability, while the RACI framework and alternatives focus on individual responsibility and autonomous accountability.

Read more: Top 10 Causes of Project Failure

Free RACI Matrix Templates

A number of project management software solutions include a native RACI matrix template. Here are just a few we’ve found:

Colorful RACI Chart Template

We love this template from Smartsheet because it’s colorful, thorough, and includes room for every party involved in the project. 

Pastel Colored RACI Matrix Template

This template from the Academy to Innovate HR is a great choice for project managers who want to organize their team roles with an easy-on-the-eyes chart that evolves beyond the simple spreadsheet. 

Simple RACI Chart from Clickup

These RACI templates from Clickup have enough variety to fit any of your project needs, but are simple enough for even beginner PMs to use.

Detailed RACI Matrix Template

This template is a great starter template for anyone looking to explore RACI charts in their project management strategy . As an added bonus – it comes with the RACI definitions already built in!

Excel-Based RACI Chart Template

Are you an Excel or Google Sheets user looking to take advantage of the RACI matrix? An Excel-formatted template from Project Management Docs can be just the solution for you. This template is a great template for users who want a chart that comes in a pre-formatted structure.

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Responsibility Assignment Matrix

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Project success relies on clear roles and responsibilities. The Responsibility Assignment Matrix (RAM) makes it easy to assign tasks, track progress, and ensure everyone is on the same page.

ClickUp's Responsibility Assignment Matrix Template is designed to help you:

• Define project roles and responsibilities in one place
• Visualize project team members for better communication
• Align everyone around the common goal of delivering success

Say goodbye to complicated spreadsheets! With ClickUp's RAM template, you can quickly set up a visual grid with all the tasks and resources needed for your projects—all in one place!

A responsibility assignment matrix (RAM) template is a great tool for any project manager. It helps to ensure that all team members are on the same page when it comes to who is responsible for what tasks. Here are some of the benefits of using a RAM template:

• Organizing tasks according to team member skill sets
• Encouraging collaboration and teamwork among team members
• Making sure tasks are completed on time and within budget
• Enhancing communication between team members and management

ClickUp's Responsibility Assignment Matrix Template is designed to help you identify and assign responsibility for specific tasks or projects. This List template includes:

• Custom Statuses: Create tasks with custom statuses such as Open and Complete to keep track of the progress of each step in the process
• Custom Fields: Categorize and add attributes to manage your tasks and easily visualize the steps of a process
• Custom Views: Open 2 different views in different ClickUp configurations, such as the Start Here and Responsibility Assignment Matrix so that you can hit the ground running
• Project Management: Improve responsibility assignment tracking with tagging, nested subtasks, multiple assignees, and priority labels

Creating a Responsibility Assignment Matrix (RAM) is a great way to ensure that all of your team's tasks are organized and tracked. Follow these steps to make sure your RAM is effective:

The first step is to identify all of the tasks and activities that need to be completed. You should also consider any potential risks associated with each task.

Create tasks in ClickUp to document all tasks and potential risks.

Once you’ve identified the tasks, it’s time to assign roles and responsibilities. Assign a person to each task, and make sure they understand the scope of their job. You may also want to assign a backup in case the original assignee is unavailable.

Create custom fields in ClickUp to assign each task to a team member and a backup.

Once all of the tasks and roles are identified, it’s time to create the RAM. This is a table that lists all the tasks, along with the roles and responsibilities associated with each of them.

Use the Table view in ClickUp to create your RAM.

It’s important to review your RAM regularly and make changes as needed. When tasks and roles change, be sure to update the RAM accordingly.

Set a recurring task in ClickUp to review and revise your RAM as needed.

Project managers can use this Responsibility Assignment Matrix Template to help everyone stay on the same page when it comes to assigning tasks and tracking progress.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to assign responsibilities:

• Use the Start Here View to get an overview of the tasks and responsibilities
• The Responsibility Assignment Matrix View will help you assign tasks to team members and keep track of progress
• Organize tasks into two different statuses: Open, Complete, to keep track of progress
• Update statuses as tasks are completed to keep stakeholders informed of progress
• Hold regular meetings to discuss progress and any issues
• Monitor and analyze tasks to ensure maximum productivity

Get Started with Our Responsibility Assignment Matrix Template Today

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Responsibility Assignment Matrix (RAM) Template

Click the PDF icon below download this template.

This template enables you to define and record the different roles and their associated responsibilities as they relate to your project. It allows the impact of cross-functional projects to be identified and managed effectively within the organization.

An essential element of any successful project is the ability to identify potential risks and assign the best strategy to mitigate its likely impact on the project. This can be achieved by breaking down each risk into actionable chunks and create a risk breakdown structure (RBS) . This document will be updated throughout the life of the project as issues and changes occur.

The process is very similar to that performed the work breakdown structure (WBS) as it creates a hierarchical list of risks the project may or will face. Each risk is decomposed into various categories until it reaches its lowest level. At this level an action or strategy can be defined to mitigate its impact on the project.

The diagram below shows the alternative names given to the ways different projects can define their different roles, their responsibilities in relation to completing deliverables in accordance to the project plan.

All successful projects will use one of these methods to a define project roles & assign appropriate responsibilities. The Responsibility Assignment Matrix (RAM), which our template is based on, enables a project manager to inform each individual of their project role, assigned tasks and the associated responsibilities of that role. This document performs a vital role in communicating the accountabilities and responsibilities of the project team to the project sponsor and its stakeholders.

The use of a RAM has become an essential tool of project managers with the increased popularity of matrix management within organizations. One of the most important functions of the RAM is to combine two key breakdown structures: the work breakdown structure (WBS) and the organizational breakdown structure (OBS) .

It is the relationship between these two breakdown structures - WBS & OBS - that with careful planning enable different project units to be controlled and monitored. It also provides a visual representation of the system so that all those involved with the project understand how the project will be performed. The system created from the RAM is practical and cost effective.

It is important that within the allocations of responsibility there is a distinction made between a person being 'responsible' and that of having 'accountability'.

Responsible - relates to the person who must perform the work to deliver a work package or complete a task.

Accountable - is concerned with the sole individual who will approve (sign-off) a work package or deliverable. This person may delegate the performance of the task to another but they are answerable for it being completed in a timely fashion and at the right level of quality.

If no distinction is made between who is responsible and who is accountable for package; then it is implied that the individual accountable is also responsible for its actual delivery. The RAM will highlight if there is more than one person involved in either of these roles and enable the project manager to clarify and identify one person.

When using the RAM technique it is critical that all involved understand the distinction between a role and a named individual. A 'role' is defined as ' an associated set of tasks ' that has been allocated to a single person. This does not mean that they are the only person able to perform this role, but without this clarity of roles confusion would plague the project.

Project managers need to be able to persuade members of the project team to accept the role they have been allocated and explain the reasoning behind it. This is best done when all the project deliverables have been defined then the project manager is able to outline how each member supports the completion of these work packages and deliverables.

You can often involve those assigned with the responsibility in the discussion of who has the best skill set to perform the necessary activities. This process will enable you as project manager to address any concerns that arise in these planning stages .

It is important to keep a strict version control of your RAM document and to ensure that it remains accurate and up-to-date throughout the project. It is often practical for complex projects to have a series of tiered RAM's that relate to different levels of work packages so that issues can be easily identified as well as ensure a common understanding of project requirements and role responsibility.

For projects that involve high-levels of interaction between different organizations and departments it provides a formal procedure to tracking and monitoring project responsibilities. The communications that occur as a result of the RAM are informative and necessary allowing tasks to be completed more efficiently making the whole project team more productive.

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What is a Responsibility Assignment Matrix

Last updated: Feb 15, 2023

Table of contents

What is a RAM matrix used for?

How to make a ram or raci chart.

Learn what a Responsibility Assignment Matrix is and how to use one to make all your upcoming projects run smoothly.

A Responsibility Assignment Matrix (RAM), sometimes known as a RACI chart, is a tool used in project management to keep track of all responsibilities assigned to cross-functional teams on a specific task or assignment.

It’s known as a RACI chart because its acronym names the four key roles displayed in the matrix:

• Responsible: Who is the person responsible for completing a task or making a decision?
• Accountable: Who is accountable for the completion of the project overall and will sign off on deliverables and decisions?
• Consulted: Who needs to be consulted to provide input on a particular task or item?
• Informed: Who needs to be kept informed of project progress or completion?

A typical RAM template looks like this:

| Task | Annabelle (PM) | Jack (Technical Lead) | Dory (Technical Team Member) | | ---------- | ---------- | ---------- | ---------- | | Task 1 | A | I | R | | Task 2 | R | C | I | | Task 3 | C | R | C | | Task 4 | A | R/I | R |

The RAM matrix is used to document every task, item and decision involved in a project completion process. By keeping everything logged all in one place, a RAM matrix is an invaluable tool to any project manager or company leader for a few reasons.

• Defines clear roles and responsibilities

There is nothing worse than a project being slowed down or stalled because of confusion over who was supposed to do what. In a RAM, every person or team involved can check to see which task or item.

• Streamlines communication

Sometimes explaining directions in person or over a workplace communication tool can get confusing or be interpreted the wrong way. Even worse, one instance of miscommunication can tank an entire project or jeopardize a relationship with a client.

With a RAM, project managers don’t have to waste time directing questions to the responsible stakeholder in charge of making a decision. The chart informs everyone involved exactly who they can go to for answers, cutting out repetitive conversations and notifying the right people at the right time.

• Distributes workloads evenly

No one ever wants to be the one in the group project that has to do everything. Team members with a higher workload are at a greater risk for burnout. A great benefit of a RAM is that everyone can see how the workload for a certain project is distributed. It’s also a great way to be transparent within workflows.

Don’t let the random letters confuse you. Building a RACI chart is surprisingly simple. It can also easily be tweaked to fit your organization and your particular project. According to the work management platform Wrike , here are four steps to follow when building a responsibility assignment matrix:

• Identify all project roles

Start out with a list of everyone involved in a project, including every team, team member, manager and stakeholder.

• Identify all project tasks

Then make a list of all the tasks and items needed to get a project done. These can include deliverables, activities, milestones and decisions.

• Create a chart with a column for each role and a row for each task

In a spreadsheet—or any other tool you’d like—create a simple table by listing each person or role in the columns and each task or deliverable in the rows.

To get the most out of your RACI chart, try to make the roles as personal as possible. For example, instead of naming a role “technical lead,” try to use names, like “Jack.” This will give every person involved a sense of ownership, while also streamlining communication even further.

• Assign “R,” “A,” “C” or “I” to each person involved

Once you have written out the names of each person and task, now comes the important part of assigning RACI to each person involved. Identify who is responsible, who is accountable, who needs to be consulted and who needs to be informed for every task in the project. A role can have more than one letter, but simplify it as much as you can. Bonus step: Add a color to each letter to make the roles stand out even more.

That’s it! You now have made a successful RACI chart. Review with your team and all stakeholders before you initiate a plan, and you are officially on your way to more effective project management.

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Everything You Need To Know To Set Up A Responsibility Assignment Matrix (RAM)

Updated: May 29, 2024, 4:23pm

The responsibility assignment matrix (RAM) is a form of project management that encourages everyone to understand every step of the project. Looking at the chart involves all parties and encourages an end-to-end view of any big assignment at a workplace; everyone on the team better understands what they’re responsible for and where their part of the project falls along the timeline. Today, we’re going over a few reasons why a responsibility assignment matrix can level up your business.

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RAM vs RACI: What’s the Difference?

If you’ve ever researched different project management methodologies, you’ve probably seen the terms RAM and RACI used interchangeably. This can be very confusing. In basic terms, RAM refers to the framework in place to delegate tasks to individuals. A RACI is a popular form of RAM where different individuals within the team are given one of the RACI (responsible, accountable, consulted or informed) labels. In short, a RACI can be seen as a subset of the greater RAM framework.

What Is a RAM?

The responsibility assignment matrix is a project management style with four main roles: responsible, accountable, consulted and informed (this is also referred to as a RACI matrix). Each letter applies to a member of the team and lets them know what their role is in the project and how it fits in with the other members of the team.

For more details on how this methodology works, you can check out our detailed guide to RACI charts . But here is a quick summary of a RAM in practice:

Responsible

The responsible party in the RAM is the member of the team who’s supposed to complete the task. If you’re working on a pitch deck with your team, the responsible party could be tasked with compiling all of the image and data assets needed to put together the presentation.

Accountable

The accountable team member assigns the tasks to team members and makes sure that they are completed correctly and on time. This is the person on the team who ensures the timeliness of the project and the fair division of tasks among the responsible parties.

In order to complete many assignments, a responsible party will have to talk to an expert, and that is the consulted person. When someone is responsible for compiling marketing analytics for a presentation, the consulted party will have to give their expert analysis and make sure all of the information that the responsible party has to share is correct.

While the informed party may not have direct involvement in all of the project’s steps, they need to know when the big pieces are done to make sure everything is going smoothly. The informed member of the team has to know if there’s a delay or a stall in the project because they likely need it to be done in order to do their work as well.

Benefits of a RAM

The RAM is so useful to project managers because it helps everyone see their process and why it’s so important. Instead of working in a silo with no knowledge of fellow coworkers’ tasks, all employees can feel involved.

The RAM method of project management allows team members to understand why the tasks they’re doing are important in the big picture. Instead of telling an administrative assistant to collect phone numbers, they can look at the table and understand why the numbers need to be collected in order to execute the next step of the project. Seeing how they fit into the company’s operations will encourage employees to see themselves as a part of the company’s overall mission and feel invested in positive outcomes.

Is a RAM Right for My Business?

The RAM is a great idea for any business with multiple moving parts. It can be particularly helpful for e-commerce companies that need more of their employees to understand the fulfillment process and be on top of processing orders. When the customer service team is informed about the responsibilities of the warehouse management team, customer service will be better able to respond to customer complaints because they’ll be aware of what’s going on at the warehouse that could lead to delays.

As opposed to micromanaging employees’ daily tasks, the RAM allows employees to understand where their skills are most effective and how they are involved in the big picture of the company. This will allow everyone to feel more ownership over their jobs and perform them better because they feel trusted to do so.

Using the RAM Effectively

When a project manager decides to implement the responsibility assignment matrix on a big project, they should make sure that everything has dates and reminders for every party. Informed team members should know when they’re going to get updates from responsible team members. By the same token, a consulted team member should have an idea of when they’re going to get questions from responsible team members. Finally, the accountable team member will have assigned out all of the tasks and follow up on any missed deadlines.

It’s also important to understand that using a RACI table is an outline. There will always be unintended problems that come up during a project timeline. The project manager who is running the RAM will see where the breakdown happened and be able to help the team pivot and redistribute tasks based on the RACI chart. As important as planning ahead is, remaining agile on the job is also a necessary skill.

Frequently Asked Questions

What's the best project management tools and software.

To determine the  best project management software , we ranked several tools based on ease of use, cost to your organization, each company’s customer support, as well as special features.

Wrike was our top choice. It earned the top spot because it works for companies and teams of all sizes. Airbnb, Google and Dell all trust Wrike to aid their project managers. Wrike also allows teams to create custom workflows, set timelines with interactive charts and reporting and build a visual representation that shows the progress of every project in real-time.

Other highly ranked project management tools include Asana, Monday and HighGear.

What is a responsibility assignment matrix (RAM) in project management?

It’s a method of project management that allows all employees to understand the timeline and distributed responsibilities of a project. With the RAM table, all employees will understand where they fall on the RACI chart (described above).

How do you create a RAM?

First, make sure you have a list of everyone who will be involved in the project. Then, make a list of tasks for the project and create a preliminary timeline. The next step is to identify which team members are responsible, accountable, consulted or informed for each of the steps of the project. Finally, you can share this with the team and field any questions that come up.

What can a responsibility assignment matrix (RAM) eliminate?

Ideally, the RAM eliminates confusion and any downtime between steps of the project where people might be confused if a certain piece of it has been completed yet. Everyone will know who to inform when the next step is ready to get started.

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Responsibility Assignment Matrix

A Responsibility Assignment Matrix (RAM) is sometimes called a RACI Chart, or Responsibility Matrix.

There are several avoidable excuses in the project management world, such as:

• I didn’t think I was supposed to be doing that!
• I thought (name other employee here) was doing that!
• But the contractor was responsible for that!

The Responsibility Assignment Matrix will prevent this from happening on your project!

Responsibility Assignment Matrix Definition

The Association for Project Management (APM) definition is as follows:

A diagram or chart showing assigned responsibilities for elements of work. It is created by combining the work breakdown structure (WBS) with the organisational breakdown structure (OBS).

The APM (BoK 6th edition) further states that a RAM is used to assign the work packages to the people responsible for creating the project’s output.

So when you have a list of those involved in the project ( the OBS ) and the tasks in the project ( the WBS ) you can create your matrix!

Check what your organisation calls it, and use the same terminology.

A Responsibility Assignment Matrix could be at department and work-package level for larger projects, or individual people and task level for smaller projects.

A RACI chart is a matrix of the project tasks (from the WBS) against the people in the project (from the OBS). It ensures that everybody knows what they are expected to deliver, by giving every task has an accountable task owner.

RACI stands for;

• Responsible – I’m involved with this task
• Accountable – I’m accountable (own) this task
• Consult – Consult me before you do anything
• Inform – Inform me of your intentions and progress

Other definitions can be found in text books: Primary and Secondary ownership, Owner and Support, RASCI, etc.

Interestingly, there is some debate about the difference between “Accountable” and “Responsible” and an indication that originally the “A” was for Approve which does make some sense. Personally, I advocate the use of Accountable for one, and only one person on each task.

Creating a Responsibility Matrix

There are several tools that you can use to create these matrices. It really depends on the application that you have your task list available in. A list of tasks in Microsoft Project can be copied and pasted into other applications.

• A WORD Table could be used. However you may be limited to the width of your paper, so this may be a problem for a large project.
• An EXCEL Spreadsheet is a good choice, however care must be taken on setting up a ‘Print Area’ to share the document. (Print to pdf could be used)

Consider how you are going to share the matrix with the project team and other stakeholders when you create it.

One of the best ways to populate the matrix is at a project team meeting, asking for staff to state their involvement on a task by task basis. this will create a dialogue around each task  – the start of project communication .

Responsibilities in Microsoft Project

Although you can assign resources to tasks in Microsoft Projec t, you cannot define their roles in the RACI type format.

Microsoft Project Resource Names

Personally, I encourage people to assign the accountable owner first, so that the first name on the Gantt chart is the accountable task owner.

I wrote about assignments in Microsoft Project in a previous blog .

Knowing that every task has an owner is vital if the project is to be completed on time. The Responsibility Assignment Matrix is the tool to use in order to make sure that task ownership is clear.

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Responsibility Assignment Matrix (RAM)

Responsibility assignment matrix.

The RAM in project management can be called by two names:

RAM Resource Allocation Matrix

In this use of the term the RAM is a document which aims to allocate the project’s resources to key tasks.  The same RAM template can be used, however the allocation of resources is an exercise performed in the early stages of a project.  The key WBS packages are identified then the RAM is used to allocate available resources as well as identify gaps which are not able to be covered with the current resource configuration.  This may require up skilling of those currently available, additional resources, contracting out specific works or reducing the scope.

RAM Responsibility Assignment Matrix

This use of the word RAM is indicative that the project is in planning or implementation. The RAM is used to assign resources to best complete the the project’s work.  It is also used in monitoring and controlling the work.

The RAM template can be used for both of the above purposes.

Download a free RAM Template  in Word Format

Please follow the guidelines on the project management templates page for the use or distribution of this template.

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Responsibility Assignment Matrix Template