- Business Essentials
- Leadership & Management
- Credential of Leadership, Impact, and Management in Business (CLIMB)
- Entrepreneurship & Innovation
- Digital Transformation
- Finance & Accounting
- Business in Society
- For Organizations
- Support Portal
- Media Coverage
- Founding Donors
- Leadership Team
- Harvard Business School →
- HBS Online →
- Business Insights →
Business Insights
Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.
- Career Development
- Communication
- Decision-Making
- Earning Your MBA
- Negotiation
- News & Events
- Productivity
- Staff Spotlight
- Student Profiles
- Work-Life Balance
- AI Essentials for Business
- Alternative Investments
- Business Analytics
- Business Strategy
- Business and Climate Change
- Creating Brand Value
- Design Thinking and Innovation
- Digital Marketing Strategy
- Disruptive Strategy
- Economics for Managers
- Entrepreneurial Marketing
- Entrepreneurship Essentials
- Financial Accounting
- Global Business
- Launching Tech Ventures
- Leadership Principles
- Leadership, Ethics, and Corporate Accountability
- Leading Change and Organizational Renewal
- Leading with Finance
- Management Essentials
- Negotiation Mastery
- Organizational Leadership
- Power and Influence for Positive Impact
- Strategic Financial Analysis
- Strategy Execution
- Sustainable Business Strategy
- Sustainable Investing
- Winning with Digital Platforms
What Is Creative Problem-Solving & Why Is It Important?
- 01 Feb 2022
One of the biggest hindrances to innovation is complacency—it can be more comfortable to do what you know than venture into the unknown. Business leaders can overcome this barrier by mobilizing creative team members and providing space to innovate.
There are several tools you can use to encourage creativity in the workplace. Creative problem-solving is one of them, which facilitates the development of innovative solutions to difficult problems.
Here’s an overview of creative problem-solving and why it’s important in business.
Access your free e-book today.
What Is Creative Problem-Solving?
Research is necessary when solving a problem. But there are situations where a problem’s specific cause is difficult to pinpoint. This can occur when there’s not enough time to narrow down the problem’s source or there are differing opinions about its root cause.
In such cases, you can use creative problem-solving , which allows you to explore potential solutions regardless of whether a problem has been defined.
Creative problem-solving is less structured than other innovation processes and encourages exploring open-ended solutions. It also focuses on developing new perspectives and fostering creativity in the workplace . Its benefits include:
- Finding creative solutions to complex problems : User research can insufficiently illustrate a situation’s complexity. While other innovation processes rely on this information, creative problem-solving can yield solutions without it.
- Adapting to change : Business is constantly changing, and business leaders need to adapt. Creative problem-solving helps overcome unforeseen challenges and find solutions to unconventional problems.
- Fueling innovation and growth : In addition to solutions, creative problem-solving can spark innovative ideas that drive company growth. These ideas can lead to new product lines, services, or a modified operations structure that improves efficiency.
Creative problem-solving is traditionally based on the following key principles :
1. Balance Divergent and Convergent Thinking
Creative problem-solving uses two primary tools to find solutions: divergence and convergence. Divergence generates ideas in response to a problem, while convergence narrows them down to a shortlist. It balances these two practices and turns ideas into concrete solutions.
2. Reframe Problems as Questions
By framing problems as questions, you shift from focusing on obstacles to solutions. This provides the freedom to brainstorm potential ideas.
3. Defer Judgment of Ideas
When brainstorming, it can be natural to reject or accept ideas right away. Yet, immediate judgments interfere with the idea generation process. Even ideas that seem implausible can turn into outstanding innovations upon further exploration and development.
4. Focus on "Yes, And" Instead of "No, But"
Using negative words like "no" discourages creative thinking. Instead, use positive language to build and maintain an environment that fosters the development of creative and innovative ideas.
Creative Problem-Solving and Design Thinking
Whereas creative problem-solving facilitates developing innovative ideas through a less structured workflow, design thinking takes a far more organized approach.
Design thinking is a human-centered, solutions-based process that fosters the ideation and development of solutions. In the online course Design Thinking and Innovation , Harvard Business School Dean Srikant Datar leverages a four-phase framework to explain design thinking.
The four stages are:
- Clarify: The clarification stage allows you to empathize with the user and identify problems. Observations and insights are informed by thorough research. Findings are then reframed as problem statements or questions.
- Ideate: Ideation is the process of coming up with innovative ideas. The divergence of ideas involved with creative problem-solving is a major focus.
- Develop: In the development stage, ideas evolve into experiments and tests. Ideas converge and are explored through prototyping and open critique.
- Implement: Implementation involves continuing to test and experiment to refine the solution and encourage its adoption.
Creative problem-solving primarily operates in the ideate phase of design thinking but can be applied to others. This is because design thinking is an iterative process that moves between the stages as ideas are generated and pursued. This is normal and encouraged, as innovation requires exploring multiple ideas.
Creative Problem-Solving Tools
While there are many useful tools in the creative problem-solving process, here are three you should know:
Creating a Problem Story
One way to innovate is by creating a story about a problem to understand how it affects users and what solutions best fit their needs. Here are the steps you need to take to use this tool properly.
1. Identify a UDP
Create a problem story to identify the undesired phenomena (UDP). For example, consider a company that produces printers that overheat. In this case, the UDP is "our printers overheat."
2. Move Forward in Time
To move forward in time, ask: “Why is this a problem?” For example, minor damage could be one result of the machines overheating. In more extreme cases, printers may catch fire. Don't be afraid to create multiple problem stories if you think of more than one UDP.
3. Move Backward in Time
To move backward in time, ask: “What caused this UDP?” If you can't identify the root problem, think about what typically causes the UDP to occur. For the overheating printers, overuse could be a cause.
Following the three-step framework above helps illustrate a clear problem story:
- The printer is overused.
- The printer overheats.
- The printer breaks down.
You can extend the problem story in either direction if you think of additional cause-and-effect relationships.
4. Break the Chains
By this point, you’ll have multiple UDP storylines. Take two that are similar and focus on breaking the chains connecting them. This can be accomplished through inversion or neutralization.
- Inversion: Inversion changes the relationship between two UDPs so the cause is the same but the effect is the opposite. For example, if the UDP is "the more X happens, the more likely Y is to happen," inversion changes the equation to "the more X happens, the less likely Y is to happen." Using the printer example, inversion would consider: "What if the more a printer is used, the less likely it’s going to overheat?" Innovation requires an open mind. Just because a solution initially seems unlikely doesn't mean it can't be pursued further or spark additional ideas.
- Neutralization: Neutralization completely eliminates the cause-and-effect relationship between X and Y. This changes the above equation to "the more or less X happens has no effect on Y." In the case of the printers, neutralization would rephrase the relationship to "the more or less a printer is used has no effect on whether it overheats."
Even if creating a problem story doesn't provide a solution, it can offer useful context to users’ problems and additional ideas to be explored. Given that divergence is one of the fundamental practices of creative problem-solving, it’s a good idea to incorporate it into each tool you use.
Brainstorming
Brainstorming is a tool that can be highly effective when guided by the iterative qualities of the design thinking process. It involves openly discussing and debating ideas and topics in a group setting. This facilitates idea generation and exploration as different team members consider the same concept from multiple perspectives.
Hosting brainstorming sessions can result in problems, such as groupthink or social loafing. To combat this, leverage a three-step brainstorming method involving divergence and convergence :
- Have each group member come up with as many ideas as possible and write them down to ensure the brainstorming session is productive.
- Continue the divergence of ideas by collectively sharing and exploring each idea as a group. The goal is to create a setting where new ideas are inspired by open discussion.
- Begin the convergence of ideas by narrowing them down to a few explorable options. There’s no "right number of ideas." Don't be afraid to consider exploring all of them, as long as you have the resources to do so.
Alternate Worlds
The alternate worlds tool is an empathetic approach to creative problem-solving. It encourages you to consider how someone in another world would approach your situation.
For example, if you’re concerned that the printers you produce overheat and catch fire, consider how a different industry would approach the problem. How would an automotive expert solve it? How would a firefighter?
Be creative as you consider and research alternate worlds. The purpose is not to nail down a solution right away but to continue the ideation process through diverging and exploring ideas.
Continue Developing Your Skills
Whether you’re an entrepreneur, marketer, or business leader, learning the ropes of design thinking can be an effective way to build your skills and foster creativity and innovation in any setting.
If you're ready to develop your design thinking and creative problem-solving skills, explore Design Thinking and Innovation , one of our online entrepreneurship and innovation courses. If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.
About the Author
12 Powerful Creative Problem-Solving Techniques That Work
No one likes the feeling of being stuck.
It creates internal tension. That tension seeks resolution.
Thankfully, there are many creative problem-solving techniques for resolving this tension and revealing new solutions.
In this guide, we’ll explore 12 creative ways to solve problems with a variety of techniques, tools, and methods that be used for personal use and in the workplace.
Let’s dive in…
How to Approach Creative Problem-Solving Techniques
All of the creative problem-solving techniques discussed below work some of the time .
While it’s fine to have a favorite “go-to” creative problem-solving technique, the reality is each problem has some unique elements to it.
The key to is mix and match various techniques and methodologies until you get a workable solution.
When faced with a difficult challenge, try a combination of the problem-solving techniques listed below.
The Power of Divergent Thinking
Creativity is everyone’s birthright.
One study with 1,500 participants, found that 98 percent of children around the age of five qualify as geniuses. 1 George Land and Beth Jarman, Breakpoint and Beyond , 1998.
That is, virtually all children are gifted with divergent thinking— the ability to see many possible answers to a question.
For example, how many uses can you think of for a paper clip?
The average adult might offer 10 to 15 answers. Those skilled in divergent thinking divine closer to 200 answers.
Yet, something happens along the way because by adulthood, how many people score at the genius level? Only 2 percent!
That is, we see a complete inversion: from 98% being geniuses in early childhood to only 2% in adulthood.
What causes this debilitating drop in creativity?
According to creativity researcher Sir Ken Robinson, the answer is our schooling. 2 Sir Ken Robinson, Do schools kill creativity? TED Talk , 2006. Through 13 years of “education” our innate creativity is stripped out of us!
Conditioning Yourself for Creative Solutions
So to improve the efficacy of these creative problem-solving techniques, it helps to re-condition ourselves to use divergent thinking.
The key is to learn how to remove our prior conditioning and restore our natural creative abilities. You’ll notice that many of the creative problem-solving techniques below help us do just that.
Thankfully, divergent thinking is a skill and we can develop it like a muscle. So the more we use divergent thinking, the more second nature it becomes.
For this reason, when you’re presented with personal, professional, or business-related problems, celebrate them as an opportunity to exercise your creative abilities.
12 Powerful Creative Problem-Solving Techniques
Now, we’re going to cover 12 creative problem-solving techniques with examples that you can apply right away to get results.
These creative problem-solving methods are:
- Use “What If” Scenarios
- Focus on Quantity Over Quality
- Switch Roles
- Use the Six Thinking Hats Technique
- Explore Different Contexts
- Take a 30,000-Foot View
- Ask Your Subconscious
- Mind Map Your Problem
- Adopt a Beginner’s Mind
- Alter Your State of Consciousness
- Find Your Center
Then, we’ll quickly review a series of problem-solving tools you can experiment with.
1 – Use “What If” Scenarios
Use “what if?” questions to project different scenarios into the future.
In A Whack on the Side of the Head , Roger Von Oech, says,
“In the imaginative phase, you ask questions such as: What if? Why not? What rules can we break? What assumptions can we drop? How about if we looked at this backwards? Can we borrow a metaphor from another discipline? The motto of the imaginative phase is: Thinking something different.”
Using this creative problem-solving technique challenges you to allow your mind to play out different scenarios without judgment or criticism .
(Judgment always comes after the creative problem-solving process—not before.)
2 – Focus on Quantity Over Quality
Creativity research shows that focusing on generating more ideas or solutions instead of on the quality of the ideas ultimately produces better results. 3 Paulus, Paul & Kohn, Nicholas & ARDITTI, LAUREN. (2011). Effects of Quantity and Quality Instructions on Brainstorming. The Journal of Creative Behavior. 45. 10.1002/j.2162-6057.2011.tb01083.x .
This phenomenon is known as the “Equal-Odds rule.” Nobel laureate Linus Pauling instinctively suggested a similar process: 4 The Evening Sentinel , Priestley Award Winner Says Deployment of ABM’s “Silly”, Start Page 1, Quote Page 6, Column 1, Carlisle, Pennsylvania. March 28, 1969.
I was once asked ‘How do you go about having good ideas?’ and my answer was that you have a lot of ideas and throw away the bad ones.
When I used to facilitate meetings and brainstorming sessions with leadership teams in large organizations, this was an invaluable creative problem-solving technique. By consciously focusing on generating more ideas first instead of evaluating the quality of the ideas, you avoid shifting into a critical mindset that often stops the ideation process.
3 – Switch Roles
Our minds tend to get locked in habitual patterns, leading to what’s called “paradigm blindness.” Another related term is the “curse of knowledge,” a common cognitive bias observed in so-called “experts” in their field. 5 Hinds, Pamela J. (1999). “The curse of expertise: The effects of expertise and debiasing methods on prediction of novice performance”. Journal of Experimental Psychology: Applied. 5 (2): 205–221. doi:10.1037/1076-898X.5.2.205 . S2CID 1081055
This cognitive bias is another illustration of how divergent thinking was conditioned out of us during our formative years.
Switching roles helps us “wear a different hat” where we momentarily shift away from our conditioning.
For example, if you have a marketing-related problem, try putting on an engineer’s hat—or even a gardener’s hat. If you have a problem as an entrepreneur, put yourself in the customer’s mindset. See the world from their point of view.
The idea is to shift your perspective so you can approach the problem from a new angle. Your ability to shift perspectives quickly—without privileging any one perspective—doesn’t only help you solve problems. It also helps you become a stronger leader .
4 – Use the Six Thinking Hats Technique
Speaking of hats, creativity researcher Edward de Bono developed an effective creative problem-solving technique called the Six Thinking Hats.
The Six Thinking Hats provides you and your team with six different perspectives to utilize when tackling a problem. (You can use these six hats on your own too.)
Each hat serves a different function. For creative problem solving, you start with the blue hat to clearly define the problem.
You then move to the white hat where you outline all of the existing and known data regarding the issue. Next, you put on the green hat and generate as many ideas as you can (similar to the “quantity over quality” technique above).
Then, you put on the yellow hat, which represents what de Bono calls “value sensitivity.” The yellow hat is used to build on the ideas generated from the green hat phase. Finally, you put on the black hat to evaluate your solutions and play Devil’s Advocate.
The Six Thinking Hats is an excellent technique for group brainstorming and creative problem-solving.
5 – Explore Different Contexts
Many problems arise because we neglect to zoom out from the problem and examine the larger context.
For example, long-term investments are often based on an “investment thesis.” This thesis might be based on trends in the market, consumer demands, brand recognition, dominant market share, strength in innovation, or a combination of factors. But sometimes the assumptions you base your thesis on are wrong.
So if you’re facing a problem at home or work, examine your assumptions.
If sales are down, for example, instead of revisiting your sales strategy investigate the context of your overall industry:
- Has your industry changed?
- Is your business disconnected from your customer’s needs?
- Is your product or service becoming obsolete?
We can often find creative solutions to our problems by shifting the context.
6 – Take a 30,000-Foot View
Often, when we’re stuck in a problem, it’s because we’re “missing the forest for the trees.”
Zoom out and take a “30,000-foot view” of the situation. See your problem from above with a detached, neutral mindset. Take an expansive viewpoint before narrowing in on the specific problem.
This problem-solving technique is another variation of changing the context.
Sometimes you’ll find this to be a powerful creative problem-solving technique where the right solution spontaneously presents itself. (You’ll think to yourself: Why didn’t I see this before? )
7 – Walk Away
Most often, the best problem-solving technique is to stop trying to solve it —and walk away.
Yet, our minds often don’t like this technique. The mind likes to be in control. And walking away means letting go of control.
I spent five years researching creative geniuses trying to better understand the source of inspiration for a book I was writing years ago. 6 Scott Jeffrey, Creativity Revealed: Discovering the Source of Inspiration , 2008.
In studying dozens of creative geniuses, from Mozart to William Blake, a clear pattern emerged.
Creative geniuses know when to walk away from the problems they are facing. They instinctively access what can be called the Wanderer archetype.
More recent studies show that deliberate “mind-wandering” supports creativity. 7 Henriksen D, Richardson C, Shack K. Mindfulness and creativity: Implications for thinking and learning. Think Skills Creat. 2020 Sep;37:100689. doi: 10.1016/j.tsc.2020.100689 . Epub 2020 Aug 1. PMID: 32834868; PMCID: PMC7395604. Great ideas come to use when we’re not trying. 8 Kaplan, M. Why great ideas come when you aren’t trying. Nature (2012). https://doi.org/10.1038/nature.2012.10678
Wandering and reverie are essential to the creative process because they allow us to hear our Muse. The key is knowing when to let go of trying to solve the problem. Creativity problem-solving can, in this way, become an effortless process.
8 – Ask Your Subconscious
When we’re stuck on a problem and we need a creative solution, it means our conscious mind is stuck.
It does not, however, mean that we don’t already know the answer. The creative solution is often known below our conscious awareness in what can be termed our subconscious mind, or our unconscious.
Psychiatrist Carl Jung realized that dreams are a bridge from the wisdom of our unconscious to our conscious minds. As Jungian analyst Marie-Louise von Franz explains, 9 Fraser Boa, The Way of the Dream: Conversations on Jungian Dream Interpretation With Marie-Louise Von Franz , 1994.
Dreams are the letters of the Self that the Self writes us every night.
One of the most powerful creative problem-solving techniques is to ask your subconscious mind to solve the problem you’re facing before you go to sleep. Then, keep a journal and pen on your nightstand and when you awaken, record whatever comes to mind.
This is a powerful technique that will improve with practice. It’s used by many geniuses and inventors.
Another variation of this creative problem-solving technique that doesn’t require sleeping is to ask your inner guide. I provide a step-by-step creative technique to access your inner guide here .
9 – Mind Map Your Problem
Another way to get unstuck in solving problems is to access the visual side of our brain. In left/right hemisphere parlance, the left brain is dominated by logic, reason, and language while the right brain is dominated by images, symbols, and feelings. (I realize that the “science” behind this distinction is now questionable, however, the concept is still useful.)
Our problems arise largely in our “thinking brain” as we tend to favor our thoughts over other modes of processing information. In the language of Jung’s Psychological Types , most of us have a dominant thinking function that rules over our feelings, intuition, and sensing functions.
Mind mapping is a powerful creative problem-solving technique that deploys visual brainstorming.
I learned about mind mapping in the 1990s from Tony Buzan’s The Mind Map Book and used this method for many years.
In the context of problem-solving, you draw the problem in the center of the page and then start ideating and connecting ideas from the center. Think of mind mapping as a visual outline.
You don’t need to be a skilled artist to use mind mapping. Nowadays, there are also numerous apps for mind mapping including Mind Meister and Miro, but I would still recommend using a blank piece of paper and some colored pencils or markers.
10 – Adopt a Beginner’s Mind
Our early “education” conditions us with what psychologists call functional fixedness where we look at problems from a familiar viewpoint.
Numerous creative problem-solving techniques we discussed above—like switching the context, changing our roles, wearing the Six Thinking Hats, and taking a 30,000-foot view—are designed to overcome functional fixedness.
Another technique is found in Zen philosophy called a Beginner’s Mind .
With a beginner’s mind, we empty our minds and forget what we think we know. In doing so, we enter a more playful, childlike state. Instead of being serious and “attacking the problem,” we can tinker and play with different ideas and scenarios without any fears of “getting it wrong.”
It can be a liberating experience. Psychologist Abraham Maslow found that self-actualizing individuals enter a state like the Beginner’s Mind where they get fully absorbed in whatever they are doing.
11 – Alter Your State of Consciousness
Another thing I noticed in my examination of artists and creative geniuses is that virtually all of them used various substances to alter their state of consciousness when producing creative work and solving intellectual problems .
The substances vary widely including stimulants like coffee and/or cigarettes, alcohol (like absinthe), and all manner of psychedelic substances like LSD, psilocybin mushrooms, and peyote.
I’m not suggesting you should “take drugs” to solve your problems. The point is that it’s incredibly useful to alter your state of consciousness to help find creative solutions.
While using various substances is one way to accomplish this, there are many other methods like:
- Stanislav Grof’s Holotropic Breathing Technique (similar to pranayama breathing)
- The WIM Hof Method (ice cold showers)
- Brainwave entrainment programs (binaural beats and isochronic tones)
- The Silva Method (also uses brainwave entrainment)
- Kasina Mind Media System by Mindplace (light stimulation and binaural beats)
Many of these types of programs shift your brain from a beta-dominant state to an alpha-dominated state which is more conducive for creativity. See, for example, Brain Awake by iAwake Technologies.
12 – Access Your Center
Perhaps the easiest and safest way of altering your state of consciousness is via meditation . Studies show that people experience improved brainstorming and higher creativity after only twenty minutes of meditation—even if they’re inexperienced meditators. 10 Colzato, L.S., Szapora, A., Lippelt, D. et al. Prior Meditation Practice Modulates Performance and Strategy Use in Convergent- and Divergent-Thinking Problems. Mindfulness 8, 10–16 (2017). https://doi.org/10.1007/s12671-014-0352-9
When we’re stuck on a problem, or feeling confused about what we should do, we’re usually experiencing internal resistance. Different parts of us called archetypes hijack our minds and give us conflicting wants, beliefs, attitudes, and perspectives. These parts keep us from thinking clearly to find workable solutions.
As such, when you’re stuck, it helps to find your center first . It can also be highly beneficial to ground yourself on the earth . Both of these methods can help you quiet your mind chatter and shift into a more alpha-dominant brain pattern.
Getting in the habit of centering yourself before approaching a problem is perhaps the most powerful creative problem-solving technique. It can greatly assist you in taking a 30,000-foot view of our problem as well.
Creative Problem-Solving Tools
We referenced numerous problem-solving tools in the above examples including:
- Roger von Oech’s Creative Whack Pack (a deck of cards with 64 creative strategies)
- Edward de Bono’s Six Thinking Hats method
- Mind mapping (see Tony Buzan’s How to Mind Map or research online)
- Brainwave entrainment (download free samples on iAwake or try your luck online)
- All of the mind-altering methods under “Alter Your State of Consciousness”
If you’re looking for problem-solving tools for a business/group context, in addition to the Six Thinking Hats, you might also try:
SWOT Analysis
Brainwriting.
Let’s have a quick look at each of these tools.
SWOT analysis is an excellent tool for business owners to help them understand their competitive landscape and make important business decisions. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. SWOT analysis is a practical strategic planning tool for businesses and it can be an effective problem-solving tool for your business.
Five Whys sometimes helps identify the root cause of the problem when it’s not clearly understood. You start by stating the problem as you understand it. Then you ask, “Why?” (For example, why is this occurring? ) As the tool’s name implies, you ask Why questions five times in total.
Brainwriting is a form of brainstorming where individuals generate ideas on their own before meeting to discuss them as a group. For a host of psychological reasons, this is often a superior way of approaching problem-solving in the workplace. Combining brainwriting with the Six Thinking Hats method can be even more powerful.
Using These Creative Problem-Solving Tools
All of the techniques and tools above represent creative problem-solving methods.
These examples illustrate that there are numerous pathways to get the answers we seek.
Some pathways, however, are more effective than others. The key is to experiment with various methods to uncover which ones work best for you .
Different methods will be more effective in different contexts.
Here, wisdom and intuition come into play. Over time, your connection with your inner guide improves and creative problem-solving becomes a more spontaneous process.
Recap: Creative Problem-Solving Techniques
Creative problem-solving is a skill based on the development of divergent thinking combined with altering our state of consciousness.
Due to our early conditioning, our “normal” waking state of consciousness is often filled with biases, limitations, blind spots, and negativity. This causes us to perceive problems rigidly.
When we get “stuck” it’s because our minds are fixed on a limited number of options.
To get “unstuck,” we just need to alter our state of consciousness and examine our problems from various perspectives, which is what the above creative problem-solving techniques are designed to do.
The more you play with these techniques, the more they become second nature to you.
You may find that each technique begins to play off the other. Then, the art and subtleties of the discovery process begin to emerge.
Enjoy solving your next problem!
How to Access Your Imagination
Peak Experiences: A Complete Guide
A Grounded Guide to Spiritual Guidance
The Documented Benefits of Wearing Blue Light Glasses
About the Author
Scott Jeffrey is the founder of CEOsage, a self-leadership resource publishing in-depth guides read by millions of self-actualizing individuals. He writes about self-development, practical psychology, Eastern philosophy, and integrated practices. For 25 years, Scott was a business coach to high-performing entrepreneurs, CEOs, and best-selling authors. He's the author of four books including Creativity Revealed .
Learn more >
Some great ideas here. I am particularly intrigued by the "walk away" idea fulfilling the wanderer archetype. While counter intuitive, in my experience, walking away lets my mind develop subconcious connections that are sometimes the best. Sort of like letting my brain do the work instead of me! Bravo!
Todd Alexander
Thanks for your comments, Todd. It seems as though he need to train and remind ourselves to "walk away" because the mind thinks it can push its way through the problem.
How many times does it take for us to "absolutely know" that answers answer themselves when we take a break from forceful problem-solving and walk into the creative nature zone?! ;) The solution presents itself when we let go.
Great Post, Scott!
Session expired
Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.
TheBalanceWork
Why Is Creative Problem Solving Important – 15 Possible Reasons
Why is creative problem-solving important? The main reason is: to keep up with the competition in today’s ever-changing business landscape.
Developing innovative solutions to complex problems is a critical skill for any organization.
15 Reasons Why Is Creative Problem Solving Important
There are many advantages to using creative problem-solving techniques in the workplace.
They can change the way employees think about problems. And it can help organizations to be more agile and adaptable.
Some of the benefits of creative problem-solving include the following:
1. Encourages Out-Of-The-Box Thinking:
Creative problem-solving techniques encourage employees to think outside the box. They come up with innovative solutions to problems.
This type of thinking is essential in today’s rapidly changing business environment .
When it comes to problem-solving, organizations need to adapt and change quickly . That’s why it’s important to have creative employees who can think outside the box.
When faced with a problem, they can devise an innovative solution others may not have thought of.
And to be able to do this, they need to be encouraged to think creatively.
2. Helps You Solve Complex Problems:
Creative problem-solving can also help you solve complex problems. Often, complex problems require more than one solution.
The alternatives through creative thinking can help you find the best possible solution.
With creative problem-solving, you’re not just looking for the first solution that comes to mind. Instead, you’re looking for the best possible solution.
So effective problem-solving requires both creative and critical thinking .
Thinking creatively can also help you find new ways to look at old problems. This can give you a different perspective and help you find new solutions.
3. Encourages Innovation:
Innovation is important for businesses to stay ahead of the competition. And it let them be able to offer new products and services .
Creative problem-solving can help encourage innovation . It allows businesses to develop new ideas and find new ways to do things.
Some of the world’s most successful businesses have grown because they innovated.
With time, many businesses lose their ability to be creative and innovative. This can lead to them becoming stagnant and eventually fail.
You can take Nokia as an example. The company was once the world’s leading mobile phone manufacturer.
However, it needed to innovate and keep up with the competition. As a result, its market share declined sharply, and it is now struggling to survive.
4. Builds Confidence:
Confidence is important in all areas of life. When you’re confident, you’re more likely to take risks and seize opportunities .
Learning how to solve problems creatively can help you build your confidence .
This is because you’ll know you have the skills to deal with whatever challenges come your way.
Some people are born confident. But for most of us, confidence needs to be developed.
If you lack confidence, solving problems creatively can help you build them up.
Your comfort zone is what limits you. So you must push yourself to try new things and solve problems uniquely. And you’ll slowly expand your comfort zone.
This can ripple effect on other areas of your life, making you more confident in everything you do.
5. Makes You More Resilient:
Resilience is the ability to bounce back from setbacks and keep going despite difficulties.
It’s a key quality for anyone who wants to achieve their goals.
And creative problem-solving can help you develop resilience.
When you face a problem, it’s natural to feel discouraged . But you need to view problems as opportunities to learn and grow. You’ll be more likely to find a creative solution .
This mindset will help you persevere when things get tough and overcome obstacles.
Some people are naturally more resilient than others. But everyone can benefit from developing this quality.
And creative problem-solving is one of the best ways to do
6. Develops Your Analytical Skills:
Creative problem solving doesn’t mean you never use logic or analysis. But, best solutions often come from a combination of creative and logical thinking.
To find a truly original solution, you need to be able to see problems from different angles. This requires both left-brain (logical) and right-brain (creative) thinking.
With creative problem-solving, you develop ability to analyze problems from many perspectives.
This will make you better at finding innovative solutions to complex challenges.
With better analytical skills, you’ll also be better equipped to handle difficult decisions. And you can solve problems quickly and efficiently.
7. Teaches You How to Be Proactive:
Proactive people don’t wait for things to happen. They make things happen.
The best way to achieve success is to take the initiative and be proactive.
When you’re proactive , you don’t wait for opportunities to come knocking on your door. Instead, you go out and create your opportunities .
When you’re proactive, you always look for ways to improve your situation. You’re constantly looking for ways to take your life to the next level.
8. It Helps You Develop A Positive Attitude:
A positive attitude is essential for achieving success in any area of life.
If you want to be successful, you need to start thinking positive thoughts .
Creative problem-solving helps you develop a positive attitude. It forces you to look at problems in a different light.
It helps you see that every problem has a solution. And, it helps you understand that every challenge is an opportunity to learn and grow.
Some people see problems as roadblocks . They think that every problem is a negative thing.
This way of thinking will only hold you back.
Creative problem-solving helps you see problems as opportunities. In addition, it helps you develop a positive attitude that will lead to success.
9. Helps Employees Handle Change:
Change is a constant in today’s business world. And it can be difficult for employees to deal with.
They’ll be better equipped to handle change if they’re trained in creative problem-solving.
They’ll be able to adapt and find new solutions to problems. Change is no longer a negative thing but an opportunity to grow.
When you embrace change, you open up a world of possibilities .
10. Maintains Employee Engagement:
Employee engagement is important for any business. And creative problem-solving can help maintain employee engagement.
Engaged employees are more likely to be productive and motivated . They’re also less likely to leave the company.
Engaged employees are an asset to any business. And creative problem-solving can help keep them engaged and resourceful .
Some ways you can encourage employee engagement through creative problem-solving are:
– Encourage employees to come up with new ideas and solutions to problems.
– Solicit feedback from employees regularly .
– Encourage employees to share their ideas with others.
– Create an environment that is conducive to creativity and innovation.
– Make sure employees feel like their work
11. Encourage Teamwork:
When employees work together to solve problems, it can help build morale. And it can foster a sense of camaraderie.
Creative thinking activities can help employees learn to work together and build trust .
Most creative thinking activities are in the form of groups. People in groups can share their ideas with each other and build on each other’s ideas.
Some examples of creative thinking activities that encourage teamwork are:
– Brainstorming
– Group discussion
– Team building exercises
12. Be Willing to Take Risks:
To encourage creative problem-solving, you need to be willing to take risks.
Encourage employees to experiment and try new things.
Make sure they feel comfortable making mistakes. And you can suggest ways to turn those mistakes into learning opportunities.
Some examples of ways to take risks are:
– Encourage employees to experiment
– Try new things
– Make mistakes and learn from them
13. Encourage A Growth Mindset:
A growth mindset is a belief that intelligence can be developed.
People with a growth mindset believe that they can improve their abilities by:
– Good teaching, and
– Persistence.
Creative problem solving requires a growth mindset. Without it, people give up too easily when they encounter a problem.
They may also be afraid to take risks, because they don’t want to look foolish.
Encouraging a growth mindset will help employees feel more confident about their abilities. And it can make them more likely to take risks and try new things.
14. Striving For Originality:
In order to be creative, you have to be willing to take risks. This means that you need to be okay with the possibility of failing.
You also need to be open to new ideas . And you need to be willing to experiment .
One way to encourage creativity is to set aside time for employees to explore new ideas . This can be through brainstorming sessions or another type of creativity exercise.
Originality comes from taking existing ideas and making them your own. This means that you need to be able to see the potential in other people’s ideas.
It also means that you need to be able to take those ideas and build on them. This takes a lot of imagination and creative thinking.
15. Be Persistent:
Creative problem-solving is not a one-time event. Instead, it’s a process you must go through again and again.
You need to be persistent in your search for new ideas. You also need to be persistent in trying out new solutions .
Keep going even if your first attempt doesn’t work. Instead, keep trying until you find a solution that does work.
And with creative problem solving, the more you practice , the better you’ll become at it.
So keep at it, and soon you’ll solve problems like a pro!
Final Word:
Why is creative problem-solving important? Above are some of the reasons why creative problem-solving is important. As you can see, it’s a very useful skill to have.
And it’s one that you can use in all areas of your life, both personal and professional.
So start practicing creative problem-solving today. And you will see how it can help you succeed in all areas of your life.
Last Updated on 9 months by Shahzaib Arshad
- Recent Posts
- 7 Great Signs Your Boss Wants to Help You - October 8, 2023
- How To Explain Dropping Out Of Law School? Detailed Guide - September 6, 2023
- 10 Reasons Employees Get Fired in Workplace - August 27, 2023
Respond To Interview Thank You Email In These 5 Steps + Sample Emails
How Long For HR To Approve Job Offer – Is It 2 Weeks?
Leave a Comment Cancel reply
Save my name, email, and website in this browser for the next time I comment.
At TheBalanceWork, we always put our readers first. Simply reach out to us and we’ll do everything we can to assist you.
Quick Links
- Privacy Policy
- Terms & Condition
- Communication
- Office Address
- Postal Address
- Operation Manager
IMAGES
COMMENTS
Feb 1, 2022 · Creative Problem-Solving and Design Thinking. Whereas creative problem-solving facilitates developing innovative ideas through a less structured workflow, design thinking takes a far more organized approach. Design thinking is a human-centered, solutions-based process that fosters the ideation and development of solutions.
Nov 8, 2024 · Here, wisdom and intuition come into play. Over time, your connection with your inner guide improves and creative problem-solving becomes a more spontaneous process. Recap: Creative Problem-Solving Techniques. Creative problem-solving is a skill based on the development of divergent thinking combined with altering our state of consciousness.
Creative problem-solving (CPS) [1] is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. [1] [2] The creative problem-solving process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of ...
Mar 30, 2024 · Creative problem-solving can also help you solve complex problems. Often, complex problems require more than one solution. The alternatives through creative thinking can help you find the best possible solution. With creative problem-solving, you’re not just looking for the first solution that comes to mind.
Creative Problem Solving What is CPS? Creative Problem Solving is a proven method for approaching a problem or a challenge in an imaginative and innovative way. It’s a process that helps people re-define the problems they think they face, come up with breakthrough ideas and then take action on these new ideas all with the
May 17, 2018 · Creative problem-solving is a way of moving beyond predictable and obvious solutions to problems. When we have a creative approach to problem-solving, we expand our thinking out from what we already know about a problem, and from solutions that we have used in the past, to generate innovative and effective solutions.