how to make a good cabin crew resume

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9 Flight Attendant Resume Examples & Guide for 2024

Flight Attendant

Best for senior and mid-level candidates

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Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

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Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

• Career change

Stephen is the co-founder and CEO of BeamJobs. He started his career in data fulfilling the dream of little kids everywhere: working for an insurance company. He then moved on to work in edtech for a company called Chegg before venturing out to start BeamJobs. Things have come a long way after countless “learnings” (fancy word for mistakes), and BeamJobs has now helped 2.5M+ people create their perfect resume. Stephen and BeamJobs have been featured on awesome sites like Business Insider, Chicago Tribune, Dallas News, Baltimore Sun, the Daily Press, Zendesk, HubSpot , and loads more.

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Cabin Attendant Resume Examples

Writing a job winning cabin attendant resume is essential to getting hired in the aviation industry. With a job that involves a high level of customer service, it is important to highlight your qualifications and skills in a professional and clear manner. The purpose of this guide is to provide readers with the necessary knowledge, advice, and examples to create an outstanding cabin attendant resume that stands out from the competition. From outlining the necessary sections to highlighting the most important points, this guide offers all the information you need to write a successful cabin attendant resume.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Cabin Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am a hard- working and experienced Cabin Attendant with seven years of experience in the hospitality industry. I am passionate about providing high- quality service to all passengers, and I have a proven track record of providing outstanding customer service while ensuring the safety and comfort of passengers. I have excellent interpersonal skills, the ability to work in a fast- paced environment, and the ability to manage multiple tasks simultaneously. My knowledge of airline policies, procedures, and regulations, as well as my strong ability to multi- task and prioritize, allow me to ensure the highest standards of safety and comfort in the cabin.

Core Skills :

• Excellent customer service skills
• Knowledge of airline policies, procedures, and regulations
• Ability to multi- task and prioritize
• Excellent interpersonal skills
• Excellent time management skills
• Ability to work in a fast- paced environment

Professional Experience :

• JetBlue Airways, NYC
• Cabin Attendant, 2017 – Present
• Provide excellent in- flight customer service and ensure the comfort and safety of all passengers
• Ensure that all airline regulations, policies, and procedures are followed
• Maintain a safe and clean cabin environment
• Monitor the cabin and respond to any emergency situations
• Assist in the boarding and disembarkation of passengers
• United Airlines, NYC
• Cabin Attendant, 2014 – 2017
• Ensured the comfort and safety of passengers through exceptional customer service
• Monitored the cabin and responded to any emergency or medical situations
• Followed all airline policies, procedures, and regulations
• Maintained a safe and clean cabin environment
• Assisted in the boarding and disembarkation of passengers

Education :

• Associate of Applied Science in Hospitality and Tourism Management, 2014
• New York City College of Technology

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Cabin Attendant Resume with No Experience

Christopher White 123 Main St. | Anytown, USA | 123- 456- 7890 | [email protected]

Highly organized and conscientious Cabin Attendant with a customer- centric approach and excellent customer service skills. A well- rounded individual with the ability to think quickly and excel in fast- paced environments. Able to provide personalized service and ensure that passengers have a pleasant and comfortable experience.

• Strong communication and interpersonal skills
• Ability to work well with different types of people
• Ability to think quickly and make on- the- spot decisions
• Knowledge of the aviation industry
• Ability to handle multiple tasks simultaneously
• Knowledge of safety regulations and procedures
• Strong computer and organizational skills

Responsibilities

• Greet and welcome passengers on board the aircraft
• Provide personalized service to ensure a pleasant and comfortable experience
• Answer passenger inquiries and address issues promptly
• Provide necessary safety and emergency instructions
• Serve beverages, snacks and meals
• Ensure cleanliness of the aircraft cabin
• Maintain inventory of supplies and duties
• Ensure that all safety regulations and procedures are being followed

Experience 0 Years

Level Junior

Education Bachelor’s

Cabin Attendant Resume with 2 Years of Experience

Dynamic and organized Cabin Attendant with 2 years of experience in the hospitality industry. Skilled in performing routine flights and providing exceptional customer service to passengers. Proven ability to perform pre- flight checks and safety demonstrations. Familiar with emergency procedures and providing first aid to passengers onboard. Highly organized and efficient in maintaining an aircraft cabin during flights.

• Excellent interpersonal and customer service skills
• Knowledge of aircraft cabin safety standards
• Able to work under pressure in a fast- paced environment
• Strong knowledge of emergency procedures
• Ability to work independently and as part of a team

Responsibilities :

• Greet and welcome passengers aboard the aircraft
• Perform pre- flight checks and inspect aircraft cabins for damage
• Provide in- flight service to passengers such as selling items, serving food and drinks, etc.
• Ensure safety of passengers by conducting safety demonstrations
• Assist passengers in case of turbulence or other emergencies
• Provide first aid to passengers in case of medical emergencies
• Monitor and control the comfort of passengers during the flight
• Maintain inventory of beverages, snacks, and other items
• Assist in cleaning and tidying the aircraft cabin after flights

Experience 2+ Years

Cabin Attendant Resume with 5 Years of Experience

Experienced cabin attendant with over 5 years of experience in providing excellent service and care to passengers on board commercial flights. Possess excellent customer service skills, with an ability to remain calm, positive, and professional in any situation. Highly organized with great attention to detail and a desire to ensure a safe and comfortable flight experience for passengers.

• Customer Service
• Flight Safety Procedures
• Multi- tasking
• Attention to Detail
• Problem Solving
• Interpersonal Communication
• Time Management
• Greet passengers and respond to inquiries regarding flight information, destinations and services
• Check boarding passes and passports for accuracy
• Ensure that all safety regulations and procedures are followed
• Prepare cabin for takeoff and landing
• Provide courtesy services, including assistance with luggage, blankets, and pillows
• Assist passengers with first aid needs, such as providing oxygen masks
• Maintain communication with flight deck personnel
• Ensure all cabin areas are clean and orderly
• Provide meals, snacks and beverages to passengers
• Dispense duty- free items
• Attend pre- flight briefings and complete post- flight paperwork

Experience 5+ Years

Level Senior

Cabin Attendant Resume with 7 Years of Experience

I am a highly organized and experienced Cabin Attendant with 7 years in the airline industry. I have extensive experience in flight safety, hospitality, and customer service. I am known for being professional, courteous, and efficient. I strive to provide the highest level of customer service and safety in order to ensure the satisfaction of all passengers. I am also knowledgeable of airline policies and procedures and strive to provide a safe, secure, and comfortable flight experience.

• Excellent customer service
• Exceptional knowledge of flight safety
• Professional and courteous
• Efficient and organized
• Knowledge of airline policies and procedures
• Ability to multitask
• Welcoming passengers onboard the aircraft
• Ensuring safety and comfort of passengers during the flight
• Assisting passengers with any requests or questions
• Administering first aid when necessary
• Making announcements on the PA system
• Performing cabin checks and ensuring cabin safety
• Serving meals and drinks
• Taking care of passengers with special needs
• Restocking the galley with supplies
• Collecting and disposing of trash during the flight
• Reporting any problems to the captain

Experience 7+ Years

Cabin Attendant Resume with 10 Years of Experience

Energetic and experienced Cabin Attendant with 10 years of experience in the airline industry. Expertise in providing personalized customer service, creating a safe and pleasant atmosphere within the cabin, adhering to all safety regulations, and engaging with passengers to ensure satisfaction. Skilled at multi- tasking while managing customer queries and conflicts. Possesses excellent communication and problem- solving skills.

• Safety Regulations
• Engaging with Passengers
• Problem- solving
• Communication
• Regularly checked and maintained cabin safety equipment
• Greeted and welcomed passengers on board
• Assisted passengers in stowing their luggage
• Provided passengers with onboard safety information
• Carried out the distribution of food and beverages
• Resolved customer queries and conflicts
• Ensured a safe and pleasant atmosphere in the cabin
• Monitored the cabin to ensure passengers followed all safety regulations
• Provided first aid assistance to passengers in need
• Assisted passengers during emergency situations

Experience 10+ Years

Level Senior Manager

Education Master’s

Cabin Attendant Resume with 15 Years of Experience

Highly experienced Cabin Attendant with 15 years of providing outstanding customer service in the airline industry. Strong attention to detail and a excellent track record of ensuring passenger safety and comfort. Proven ability to work in fast- paced and team- oriented environments. Skilled in providing exceptional onboard service and meeting tight deadlines.

• Exceptional customer service
• Excellent communication and interpersonal skills
• Excellent time management
• Strong problem- solving skills
• Ability to work in a team environment
• Familiarity with airline regulations and safety protocols
• Greeting, welcoming, and assisting passengers to their seats
• Providing passengers with food, drinks, and other needed items
• Ensuring passengers’ safety and comfort
• Preparing and serving meals and snacks
• Demonstrating emergency procedures to passengers
• Assisting passengers in storing their hand luggage
• Assisting passengers with their needs
• Maintaining cabin cleanliness and tidiness
• Answering passengers’ questions and providing assistance
• Ensuring compliance with airline regulations and safety protocols

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Cabin Attendant resume?

When applying for the role of a Cabin Attendant, it is important to include certain details on your resume to effectively showcase your qualifications and experience. A Cabin Attendant resume should include:

• Contact information: Name, address, and contact details
• Summary of qualifications: A few sentences about your skills, qualifications and experience
• Work history: List of all prior jobs, with details such as job titles, employers and job lengths
• Education: Degrees and certifications, including where they were obtained
• Relevant experience: Specific job responsibilities and tasks related to being a cabin attendant
• Aviation certifications: Any certifications or licenses related to the aviation industry
• Languages: List of languages spoken, read and written
• Additional skills: Any other skills, such as computer proficiency
• References: Contact information for people who can attest to your skills and experience

Including the above information on your resume will help demonstrate to potential employers that you have the necessary qualifications and experience needed to be a successful Cabin Attendant.

What is a good summary for a Cabin Attendant resume?

A Cabin Attendant is responsible for providing exceptional customer service on flights, helping to ensure a safe and comfortable experience for passengers. A good summary for a Cabin Attendant resume should highlight the candidate’s customer service experience, knowledge of flight safety protocols, and ability to remain calm under pressure. The summary should also emphasize the candidate’s willingness to take initiative, help passengers with their needs, and ensure the efficient operation of the cabin. In addition, the summary should showcase the candidate’s ability to work well with other crew members and their commitment to providing passengers with a five-star experience.

What is a good objective for a Cabin Attendant resume?

When writing a resume for a Cabin Attendant position, it is important to have a strong objective that describes your experience and desired career path. A good objective should capture the attention of the hiring manager and demonstrate your qualifications for the role. Here are some examples of good objectives for a Cabin Attendant resume:

• Demonstrate a high level of expertise in hospitality, customer service, and safety procedures
• Seeking a Cabin Attendant position in a fast-paced and dynamic environment
• To use exceptional customer service and communication skills to ensure passengers have a safe and enjoyable flight experience
• Utilize extensive knowledge of airline safety regulations to ensure the safety and comfort of all passengers
• Proven ability to handle customer complaints professionally and efficiently
• Utilize exceptional organizational skills to ensure all duties are completed on time and to the highest standards
• To use strong problem-solving abilities to quickly respond to any situation that may arise during a flight
• Achieving customer satisfaction by delivering the highest levels of service
• Developing strong relationships with passengers and colleagues to create an enjoyable and efficient flight experience

How do you list Cabin Attendant skills on a resume?

When applying for a position as cabin attendant, a resume should highlight all the skills and attributes that make you a great candidate for the role. Here are some skills you might want to list on your resume:

• Customer Service: Cabin attendants need to be capable of dealing with a variety of passenger needs and requests. Demonstrating excellent customer service skills and the ability to manage difficult situations is key.
• Communication Skills: As a cabin attendant, you will need to be able to communicate effectively and clearly with passengers, crew members, and other personnel.
• Safety Awareness: Cabin attendants must ensure an aircraft is safe for passengers to fly. They must understand safety protocols, evacuation procedures, and other safety-related tasks.
• Multilingual Ability: If you are able to speak multiple languages, note it on your resume.
• Professional Attitude: As a cabin attendant, your job requires you to maintain a professional attitude and demeanor at all times.
• Flexibility: Flight hours can be unpredictable, and you may have to respond to changes in schedules or duties at a moment’s notice.
• Problem Solving: Cabin attendants must be able to assess and solve problems quickly and calmly.
• Stress Management: The role of cabin attendant can often be stressful, so being able to manage stress is essential.

Listing these skills on your resume will demonstrate to potential employers that you have the skills and qualities necessary to be a successful cabin attendant.

What skills should I put on my resume for Cabin Attendant ?

Having the right skills on your resume is critical to showing employers you are a strong match for a cabin attendant position. This blog will outline the essential skills needed to be successful in this role and guide you on the best way to list them on your resume.

• Excellent customer service: As a cabin attendant, you will be the face of the airline, providing customer service to passengers throughout their journey. You must be able to deal with all types of people, respond to inquiries and complaints, and provide a pleasant experience to passengers.
• Knowledge of safety procedures: You will need to be familiar with all safety procedures related to cabin crew operation. This includes emergency drills and equipment, crisis management and evacuation plans.
• Ability to remain calm under pressure: You will need to be able to remain calm and in control in emergency situations and during stressful times.
• Excellent communication skills: You must be able to communicate effectively and concisely with both passengers and the flight crew. This includes providing clear announcements, responding to inquiries, and updating passengers on flight progress.
• Knowledge of airline guidelines and regulations: You will need to be knowledgeable about the policies and regulations of the airline. This includes policies related to alcohol and food services, safety and security, and airport operations.
• Flexibility: As a cabin attendant, you must be able to work flexible hours and be available to work on holidays, weekends, and evenings.
• Attention to detail: You must be able to pay close attention to detail and follow instructions accurately. You will also need to be able to recognize and report any potential safety concerns.

When listing your skills on your resume, make sure to include a headline that emphasizes your relevant qualifications, such as “Experienced Cabin Attendant” or “Skilled in Airline Safety Procedures.” Then, detail your qualifications in a bullet list, adding as much detail

Key takeaways for an Cabin Attendant resume

When creating a resume for the position of Cabin Attendant, there are several key takeaways that should be kept in mind for maximum success. These include emphasizing relevant work experience and skills, highlighting relevant achievements and awards, emphasizing customer service experience and qualifications, and including relevant education and certifications.

• Work Experience and Skills: When creating your resume, it is essential to emphasize any relevant experience and skills you possess that would be beneficial for the Cabin Attendant role. Examples could include previous customer service experience, knowledge of safety procedures, and exceptional attention to detail. Detail the duties and responsibilities you have had in the past, as well as any awards or special recognition you have received.
• Achievements and Awards: Highlight any awards or special recognition you have achieved through your work experience. These could include employee of the month awards, customer service awards, or any other work related honors.
• Customer Service Experience and Qualifications: As a Cabin Attendant, customer service is a crucial part of the job. Demonstrate your customer service skills and qualifications on your resume. Include any customer service training or certifications you have received, as well as any customer service-focused awards or recognition you have received.
• Education and Certifications: If you possess any relevant education or certifications, be sure to include them on your resume. Any courses related to the Cabin Attendant role should be highlighted.

By keeping the above key takeaways in mind when creating a resume for the position of Cabin Attendant, you will have a better chance of standing out to potential employers. Make sure to emphasize your relevant work experience and skills, highlight relevant achievements and awards, emphasize customer service experience and qualifications, and include relevant education and certifications.

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Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Cabin Crew Resume Sample & Writing Guide

Are you passionate about providing exceptional customer service and ensuring the safety and comfort of airline passengers? If so, a career as a cabin crew member might be perfect for you!

In this guide, we will provide you with a step-by-step approach to create a remarkable cabin crew resume. We’ll start by showcasing a sample resume that highlights the essential sections such as objective statement, qualifications, work experience, education, skills, and references. You’ll also find valuable tips and advice on how to tailor your resume to stand out in a competitive job market.

Whether you’re applying to a major airline or a small charter company, a well-crafted resume is crucial to making a positive first impression. Let’s dive in and create a resume that will open doors to exciting opportunities as a cabin crew member.

Sample Resume for Cabin Crew Position

John Doe Houston, TX (000) 512-1234 [email protected]

OBJECTIVE Experienced and highly motivated cabin crew member with a strong passion for providing exceptional customer service and ensuring passenger safety. Seeking a challenging position with a reputable airline to bring my skills and dedication to create a positive and memorable travel experience.

HIGHLIGHTS OF QUALIFICATIONS

• 5+ years of experience as a cabin crew member with a major international airline
• Excellent interpersonal and communication skills, both with passengers and team members
• In-depth knowledge of aviation safety regulations and emergency procedures
• Proven ability to remain calm and composed in high-pressure situations
• Strong commitment to delivering exceptional service and exceeding passenger expectations

KEY ACHIEVEMENTS

• Ensured a 98% on-time departure rate by effectively coordinating with ground staff, pilots, and fellow cabin crew members, resulting in improved punctuality and customer satisfaction.
• Achieved a 15% increase in onboard sales by actively promoting and upselling duty-free products, exceeding monthly sales targets, and contributing to revenue generation.
• Received an average customer satisfaction rating of 4.8 out of 5 based on post-flight surveys, demonstrating exceptional service delivery and passenger engagement.
• Trained and mentored three new cabin crew members, resulting in their successful integration into the team and seamless service delivery.

PROFESSIONAL EXPERIENCE

Cabin Crew XYZ Airlines, Anytown, USA March 2020 – Present

• Provide exceptional customer service and ensure passengers’ comfort and safety during all stages of flight
• Perform pre-flight inspections and ensure the cabin is properly prepared for boarding
• Demonstrate safety procedures and protocols to passengers in a clear and concise manner
• Handle in-flight service, including meal and beverage service, and attend to passenger needs and requests
• Collaborate with the cabin crew team to maintain a safe and efficient operation throughout the flight

Cabin Crew ABC Airways, Anytown, USA June 2018 – February 2020

• Greeted passengers, assisted with boarding, and ensured a smooth and efficient boarding process
• Conducted pre-flight inspections and ensured the aircraft was properly equipped and stocked for the flight
• Provided safety demonstrations, explained emergency procedures, and ensured compliance with safety regulations
• Assisted passengers with special needs and ensured their comfort and safety during the flight
• Assisted in-flight service, including serving meals, beverages, and handling in-flight sales

Bachelor of Science in Hospitality Management ABC University, Anytown, USA Graduated May 2013

CERTIFICATIONS

• Cabin Crew Certification (ABC Aviation Training Center)
• First Aid and CPR Certification
• Excellent customer service and communication skills
• Attention to detail and ability to handle multiple tasks effectively
• Strong problem-solving abilities and adaptability in diverse situations
• Ability to work well in a team and remain calm in stressful situations
• Proficiency in multiple languages: English (native), Spanish (fluent), French (intermediate)

References: Available upon request

How to Write a Professional Resume for a Cabin Crew Position?

Writing a professional resume for a cabin crew position is essential to portray your skills, qualifications, and experience effectively. Here are some tips to help you create an impressive resume:

Format your resume : Use a clean and professional format, organizing your information into clear sections. Start with a header containing your name, contact details, and location. Follow this with sections such as Objective, Highlights of Qualifications, Key Achievements, Professional Experience, Education, Certifications, Skills, and References.

Objective statement : Begin your resume with a compelling objective statement that highlights your experience, motivation, and dedication to providing exceptional customer service and ensuring passenger safety. Tailor your objective to match the requirements of the airline you are applying to.

Highlights of qualifications : List your key qualifications in bullet points, emphasizing skills that are relevant to the cabin crew role. Focus on your interpersonal and communication abilities, knowledge of aviation safety regulations and emergency procedures, ability to handle high-pressure situations, and commitment to delivering exceptional service.

Key achievements : Include a section where you showcase your notable achievements as a cabin crew member. Highlight instances where you improved punctuality, achieved sales targets, received high customer satisfaction ratings, and contributed to the successful integration of new team members.

Professional experience : Detail your work experience, starting with your most recent position. For each role, provide the airline name, location, dates of employment, and a bulleted list of your responsibilities and accomplishments. Emphasize your customer service skills, ability to ensure passenger comfort and safety, knowledge of in-flight procedures, and collaboration with the cabin crew team.

Education : Mention your educational background, including your degree and the university you attended. State the graduation date as well.

Certifications : Highlight relevant certifications such as Cabin Crew Certification and First Aid and CPR Certification. Mention the training center or organization from where you obtained these certifications.

Skills : List your skills that are relevant to the cabin crew position. Focus on customer service, communication, attention to detail, problem-solving, adaptability, and proficiency in multiple languages.

References : Conclude your resume by stating that references are available upon request.

Remember to customize your resume for each application and proofread it thoroughly for any errors. Tailor your resume to highlight the most relevant qualifications and experiences based on the specific airline and position you are applying for.

• Cabin Crew Cover Letter: 2 Samples & Writing Guide
• Top 20 Cabin Crew Resume Objective Examples
• 14 Cabin Crew Skills and Qualities for Resume
• Entry Level Cabin Crew Resume No Experience

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