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20 Operations Manager Resume Examples - Here's What Works In 2024

Operations manager positions can be highly competitive. we’ve crafted six resume templates to help you snag one of these coveted jobs in 2023 (google docs and pdfs attached)..

Operations managers are high-level professionals who oversee the day-to-day operations of a business. They often manage multiple departments, balancing budgets and allocating resources to make the company as efficient and profitable as possible. This upper-management role is as rewarding as it is challenging; you’ll have wide-ranging responsibilities and will need a broad skill set to meet the demands of your job, but you’ll be able to use your expertise and leadership to steer your company towards long-term growth and success. As businesses are increasingly recognizing the crucial importance of these types of managers, the field is growing; some sources have projected a 6% increase in operations manager job opportunities from 2019 to 2029. Positions often pay well and can be competitive, even for qualified candidates. If you’re applying for an operations manager job in 2023, you need to show that you have what it takes to thrive in that role. Recruiters want to see that you have leadership abilities, management experience, interpersonal skills, and the capacity for making sound decisions that can positively impact the future of a company. In order to leave a lasting impression on a hiring manager, you’ll need a strong resume that sets you apart from other applicants. Read on to learn more about how to create a stellar operations manager resume that will showcase your most pertinent skills and abilities.

Operations Manager Resume Templates

Jump to a template:

• Operations Manager
• Business Operations Manager
• Technical Operations Manager
• Sales Operations Manager
• Marketing Operations Manager
• Operations Associate (Entry Level Operations Manager)
• Retail Operations Manager
• Warehouse Operations Manager
• Senior Operations Manager
• Healthcare Operations Manager
• IT Operations Manager
• Process Improvement Manager

Jump to a resource:

• Keywords for Operations Manager Resumes

Operations Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Operations Manager Resumes
• Frequently Asked Questions
• Related Other Resumes

Get advice on each section of your resume:

Template 1 of 20: Operations Manager Resume Example

The operations team is a crucial part of any successful company. The operations manager leads the operations team in managing all activities and initiatives associated with production and organizational processes. Operations managers can work in numerous fields and environments, and the job role may change based on the industry. However, regardless of industry, the operations manager is broadly responsible for overseeing the efficacy of most business operations. To become an operations manager, you’ll need a bachelor's degree in an associated field, such as business management, logistics, or applied statistics. Hiring managers will be looking for a candidate with strong communication, problem-solving, and project management skills. In addition, they will look for someone with relevant previous experience, such as prior roles as an operations officer, operations analyst, or business management consultant.

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Tips to help you write your Operations Manager resume in 2024

   showcase your ability to find creative solutions.

The operations manager is responsible for identifying aspects of a business's operations that are ineffective and finding effective solutions for them. Your resume should demonstrate how you have identified issues and implemented new solutions in prior roles. Your resume should clearly show that you can identify problems and can use critical thinking and problem-solving skills to find solutions.

   Demonstrate your ability to lead and train others

Another crucial piece of the operations manager's role is the ability to effectively train, monitor, and lead staff. The operations manager may be tasked with creating new training programs for employees. As such, it’s important to note any experience you have training staff, implementing new HR initiatives, and improving employee KPIs on your resume.

Skills you can include on your Operations Manager resume

Template 2 of 20: operations manager resume example.

A successful operations manager needs to have a variety of skills. Excellent communication and leadership skills are vital because operations managers must work effectively across different teams and departments. More than anything else, these managers need to be able to generate measurable results for companies. A resume like this one uses detailed examples and numbers to show how you made a difference in previous positions.

   Specific metrics to quantify impact at former jobs

This resume lists numerous examples of past achievements that had a measurable outcome (e.g. “increased sales within the first year by 15%”). These numbers are proof that your ideas and actions had a positive impact at places where you used to work.

   Mentions leadership and mentorship experience

Operations manager positions are senior-level roles that require proven leadership abilities. Mentioning how you coached, trained, or managed staff at your previous jobs shows that you have the ability to lead others.

Template 3 of 20: Business Operations Manager Resume Example

A Business Operations Manager wears many hats. As a hiring manager, I can tell you that we're looking for more than just someone who can keep things running smoothly. We need a strategic planner, someone who understands the impact of their decisions on every branch of the business. On top of that, the world of operations is under constant evolution, especially with the rise of digital transformation strategies. Your resume should reflect how you've adapted to these changes and used them to drive business success. When writing your resume, remember that it's not just about showing off your past roles and responsibilities. It's about demonstrating your ability to use your comprehensive understanding of business operations to make strategic decisions that drive growth.

Tips to help you write your Business Operations Manager resume in 2024

   highlight your strategic planning skills.

A Business Operations Manager needs to see the big picture and make strategic decisions. Don't just list your duties, show how you used your understanding of business operations to drive success. Maybe you implemented a new process that increased efficiency, or perhaps you led a project that significantly reduced costs.

   Showcase your adaptability to digital changes

The digital landscape is reshaping the world of operations. Highlight experiences where you've navigated through digital transformations or implemented technology to streamline operations. This will show potential employers that you're capable of leading their businesses into the future.

Skills you can include on your Business Operations Manager resume

Template 4 of 20: business operations manager resume example.

Business operations managers may have more senior or executive roles at some companies than other operations managers. This resume showcases extensive experience within the field and accomplishments that demonstrate a high level of ability. Past promotions look good on any resume, but they’re especially important for business operations managers because they show leadership and proactivity.

   Demonstrates growth through past promotions

This resume template mentions being promoted with a past employer, which is a mark of outstanding performance and professional growth. Both of these factors are crucial for senior-level job candidates.

   Strong action verbs highlight management skills

To be considered for a business operations management role, you need to establish yourself as an expert in managing people. Leading resume bullet points with verbs like “overhauled”, “managed”, and “developed” underscores your management abilities, especially when you back them up with specific results that you achieved.

Template 5 of 20: Technical Operations Manager Resume Example

As a Technical Operations Manager, you stand at the intersection of business strategy and technical execution. In this rapidly evolving field, you'll need to highlight your ability to adapt and drive tech initiatives that align with broader business goals. Now, more than ever, companies are eyeing for tech operation managers who double as change-makers, pushing the boundaries of innovation while keeping systems running smoothly. Because of this, your resume needs to show not only your technical expertise, but also your project management and team leadership skills. In writing your resume, it's crucial to avoid industry jargon and make your accomplishments as concrete and quantifiable as possible. Remember, hiring managers don't just want to see a list of your roles; they want to know the real-world impact you've made.

Tips to help you write your Technical Operations Manager resume in 2024

   quantify your impact.

Instead of just listing your job duties, talk about the results you achieved. Be specific and provide data, like "Reduced system downtime by 35%" or "Implemented a security protocol that cut breaches by half". Numbers are compelling and show you drive results.

   Show off soft skills

Technical Operations Management isn't just about technical skills, it's also about leadership. Show that you can lead a team and manage projects. For instance, mention a complex project you led to successful completion or how you improved team productivity.

Skills you can include on your Technical Operations Manager resume

Template 6 of 20: technical operations manager resume example.

As a Technical Operations Manager, you're responsible for ensuring the smooth functioning of all technical aspects within an organization. Your role requires a balance between strong technical skills and leadership abilities, as you'll be managing a team as keeping systems running well. Your resume needs to reflect this mix. Over the past few years, there's been a shift toward highlighting experience with cloud services and automation tools, as businesses look to streamline operations and move towards digital transformation. Therefore, when writing your resume, it's essential to highlight your experience in these areas, alongside your leadership capabilities.

   Showcase your technical certifications

If you hold any specific certifications in areas like ITIL, PMP, or cloud services (such as AWS or Azure), make sure you highlight them. Given the technical nature of the role, having such certifications can make you more attractive to potential employers.

   Highlight your leadership skills in a tech environment

As a Technical Operations Manager, you're not only dealing with systems but also managing a team. You should indicate any experience you've had leading tech teams, focusing on how you've driven efficiency, resolved conflicts, or managed projects successfully.

Template 7 of 20: Technical Operations Manager Resume Example

Technical operations managers work closely with technical teams to ensure that projects run smoothly and are completed according to all necessary specifications. They need to balance technical concerns with the interests of the company as a whole. If you’re applying for one of these jobs, use a resume like this one to showcase a blend of technical and managerial abilities.

   Tailored to technical operations managers

This resume does a good job of highlighting operations management expertise, and it also includes technical experiences such as the architect and analyst positions. Having a strong background in technical roles can make you a stronger candidate for a technical operations manager position.

   Good use of skills section

Technical work is specialized and requires specific hard skills. The skill section on this resume lists competencies such as programming or big data tools (e.g. Amazon Web Services). If you’re proficient in any of these areas, mention them by name to show evidence of your technical expertise.

Template 8 of 20: Sales Operations Manager Resume Example

A Sales Operations Manager is a crucial role in any sales-driven organization, as they are responsible for streamlining sales processes and improving sales team performance. In recent years, companies are placing greater emphasis on data-driven decision-making, so showcasing your analytical skills on your resume is key. When crafting your resume for this role, remember to emphasize your ability to manage sales operations, develop sales strategies, and optimize overall team performance. In addition to your strong sales background, it's important to demonstrate your expertise in managing complex tasks and cross-functional teams. Companies are increasingly looking for candidates with a blend of sales management and operations experience, so make sure you highlight those qualities in the resume.

Tips to help you write your Sales Operations Manager resume in 2024

   showcase data analysis expertise.

As a Sales Operations Manager, your ability to analyze sales data and draw meaningful insights is key to improving team performance. Be sure to highlight your experience with data analysis tools and the tangible results you've achieved through data-driven decision-making.

   Mention process improvement initiatives

Sales Operations Managers are responsible for identifying and implementing process improvements to optimize sales team efficiency. Be sure to include examples of process improvement initiatives you've led or participated in and emphasize any improvements in sales performance or efficiency as a result.

Skills you can include on your Sales Operations Manager resume

Template 9 of 20: sales operations manager resume example.

Some companies employ sales operations managers to oversee their sales teams. These managers have a myriad of responsibilities, including training new sales staff, fostering communication between employees and clients, and streamlining sales processes. When you’re seeking one of these roles, your resume should show that you have some background in sales as well as management.

   Focuses on sales and management experience

This resume sample focuses on the right kinds of work experience for the job. In addition to a previous sales operations management position, there are two sales manager positions, which suggest a strong foundation in sales. There are also plenty of examples within the bullet points that show management skills.

   Highlights measurable results relating to sales ops managers

Operations managers get evaluated on the results they achieve, and the same is true for sales professionals. Having concrete figures to show for your work (e.g. “increased overall departmental sales by 10% in a single year”) helps quantify what you accomplished and shows potential employers what you may be able to do for their companies.

Template 10 of 20: Marketing Operations Manager Resume Example

If you are technically inclined but also creative with marketing experience, a role as a marketing operations manager might be a great fit for you. Marketing operations managers oversee the technology and automation processes used to streamline marketing practices. The marketing operations manager handles implementing and improving marketing technology and processes, establishing needs and budgets for marketing technology, and working with other managers to understand what technology is needed to improve the marketing process. For this role, you will need an educational background in marketing. A master’s degree in marketing or business is preferred. You may also have a bachelor’s degree in marketing and get a certification in marketing operations to be considered. More importantly, hiring managers will be looking for someone with a deep understanding of current marketing tools and how to implement them. An ideal candidate will have previous experience in marketing, sales, business analytics, or another related field. Marketing operations managers must be creative and great problem solvers while also being technically knowledgeable.

Tips to help you write your Marketing Operations Manager resume in 2024

   showcase previous success improving marketing kpis or processes.

When hiring a marketing operations manager, companies want someone who knows how to produce results and optimize processes. For this reason, it’s important to highlight how you have improved marketing processes in the past, and what results you achieved. Showing hiring managers you are able to effectively improve processes is critical to landing this role.

   Gain certifications in marketing operations

Being a marketing operations manager requires a technical skill set that might not be taught in college. The marketing operations manager must know about marketing technology; how to implement it, how to ensure it integrates with other software, and how to track its efficiency. For this reason, it may help to become certified in marketing operations, or take courses to become certified in different marketing software programs.

Skills you can include on your Marketing Operations Manager resume

Template 11 of 20: marketing operations manager resume example.

A marketing operations manager supervises and optimizes companies’ marketing efforts. They may plan and implement campaigns, manage social media accounts, analyze performance, and ensure that all projects and messaging align with the company’s brand. A resume like this one is a strong choice for aspiring marketing operations managers -- it emphasizes skills specific to marketing and work experience in related positions.

   Prominent skills section with relevant marketing skills

Desirable skills for marketing operations managers include marketing areas such as strategy, B2B, campaign management, and analytics -- and this resume uses its skills section to feature these competencies.

   Great action verbs make accomplishments shine

The work history bullet points here all begin with strong verbs such as “collaborated”, “managed”, and “developed”. Words like these show your initiative and clearly illustrate what you achieved in your former roles.

Template 12 of 20: Operations Associate (Entry Level Operations Manager) Resume Example

Being an Operations Associate or an Entry Level Operations Manager is primarily about ensuring smooth operation of the business. You'll be involved in a variety of tasks ranging from managing day-to-day operations, planning, communication, and even troubleshooting. The trends show that versatility is a must in this role - given the multi-faceted nature of operations, it's crucial to demonstrate your adaptability when writing your resume. Companies are increasingly seeking candidates who can juggle multiple tasks, make data-driven decisions, and lead teams effectively. With the rise of remote work, showcasing your ability to manage virtual teams and adapt to digital tools can give you an edge.

Tips to help you write your Operations Associate (Entry Level Operations Manager) resume in 2024

   showcase your versatile skill set.

For an Operations Associate role, it's crucial to convey your versatility. You should display transferrable skills like leadership, problem-solving, and adaptability. It's not just about having these skills, but showing how you've used them in past roles or projects can make a major difference.

   Display data-driven decisions

Operations is heavily driven by data. Hence, presenting examples of how you've used data to drive decisions or improvements can highlight your strategic thinking. Quantifying the impact of your work ('increased efficiency by 20%' or 'reduced costs by 15%') can be particularly effective.

Skills you can include on your Operations Associate (Entry Level Operations Manager) resume

Template 13 of 20: operations associate (entry level operations manager) resume example.

Operations associates can learn about business operations as they work to support the day-to-day functioning of a company. While you do need to be organized and conscientious for this type of role, you don’t need management experience for this entry-level role -- so use your resume to underscore your education and internship history, as shown in this resume.

   Leads with educational experience

As an entry-level applicant, you won’t have a lot of work history to discuss -- so start your resume off with what you have accomplished in school and internship experience. If you’ve done coursework in relevant areas such as data analytics or operating systems, it’s great to mention that up-front.

   Relevant internship experience

This resume points out accomplishments at internships that directly relate to being an operations associate. The bullet points show that even though you’re early in your career, you’ve already made an impact with your work.

Template 14 of 20: Retail Operations Manager Resume Example

A retail operations manager is in charge of the daily operations of retail stores. You will manage the staff, staff schedules, and stock. You will also ensure the stores are kept clean, tidy, and efficient. Most retail operations managers will have bachelor’s degrees in management, business administration, or a related field. Substantial experience in customer service and retail is also expected. This resume shows a strong educational background as well as extensive experience in sales and retail.

Tips to help you write your Retail Operations Manager resume in 2024

   use metrics to show your effect on the bottom line..

A retail operations manager’s goal is to maximize efficiency. Maximized efficiency can translate to reduced costs and increased profits so include any metrics to show how you accomplished this in your previous positions. This resume is full of these metrics.

   Include your biggest achievement in the introduction section.

You don’t want your most significant accomplishment to get lost in your lengthy experience section. Let your shining accomplishment stand on its own by including it in the introduction section.

Skills you can include on your Retail Operations Manager resume

Template 15 of 20: warehouse operations manager resume example.

As the name suggests, this operations manager is in charge of the daily operations of a warehouse. Your tasks may include, ensuring the distribution plan is effectively realized, tracking inventory, overseeing the dispatching of inventory, etc. You will need to understand the goods your company is selling, their sales cycle, available transport methods, and the workings of a warehouse. As a manager, you will also need to have experience effectively managing a team. Take a look at this strong warehouse operations manager resume.

Tips to help you write your Warehouse Operations Manager resume in 2024

   quantify the size of the teams you managed..

Warehouses usually need a sizeable workforce to operate efficiently so show recruiters that you are capable of managing large teams by listing the number of people you have managed in previous positions. This applicant impressively supervised 125 warehouse employees in their previous position.

   Your tools section should reflect industry standards.

Ensure that your tools section includes all the main tools used by professionals who operate warehouses and manage teams. If you applying to a specific company, do research to find out what tools they use and ensure you include those tools in your resume.

Skills you can include on your Warehouse Operations Manager resume

Template 16 of 20: warehouse operations manager resume example.

A warehouse operations manager oversees storage operations. They receive and dispatch packages and create strategies to improve the warehousing service. This is a systematic role in which they must supervise internal and external resources. This includes monitoring employees and meeting with external vendors. Although they must comply with stakeholders’ requirements and goals, warehouse operations managers are expected to make business decisions independently. They must also drive workplace safety and delegate tasks to subordinates.

   Indicate your knowledge of supply chain legislations and laws.

As a warehouse operations manager, you are expected to comply with supply chain local and federal legislations and ensure employees follow these laws as well. You should also be familiar with internal policies and stakeholders’ goals. Therefore, it is crucial to mention your familiarity with supply chain compliance in your resume.

   Demonstrate your administration skills.

As we mentioned earlier, you will have to make business decisions independently. This often involves setting business strategies, getting suppliers, and creating budget reports, so your administration skills must be on point. When writing your warehouse manager resume, try to indicate your administration skills.

Template 17 of 20: Senior Operations Manager Resume Example

Whereas operations managers handle the day-to-day operations of a business, senior operations managers handle the implementation of entire projects and strategies from inception to completion. Recruiters will expect you to have extensive experience in the field you are operating in, as well as extensive managerial experience. A bachelor’s degree in management, business administration, or a similar field would also be highly advantageous.

Tips to help you write your Senior Operations Manager resume in 2024

   show ability to handle company-wide projects..

Recruiters would like to see evidence that you can work inter-departmentally and coordinate the implementation of a company-wide project efficiently, so highlight any experience you have working on a project of that nature. If you have any metrics to show the success of such projects under your leadership, include these as well.

   Show career progression.

Recruiters want to see how you grew to a senior position. Showing career progression shows that you have intimate knowledge of your subordinates’ tasks, and also shows that your work has been stellar enough to warrant promotion.

Skills you can include on your Senior Operations Manager resume

Template 18 of 20: healthcare operations manager resume example.

Healthcare operations managers are concerned with improving the quality of care for patients and increasing efficiency in the healthcare institution within which they work. Other tasks may include ensuring compliance is maintained, overseeing inventory, and commissioning new equipment to increase efficiency. You will be expected to have a bachelor’s degree in health management, health administration, or a similar field. Any further qualifications like a master’s degree or certification in the field would be welcomed by recruiters and help your resume stand out from the crowd. You will want to show some soft skills in your resume including problem-solving, communication, leadership, etc.

Tips to help you write your Healthcare Operations Manager resume in 2024

   concentrate on your experience in healthcare..

You will want to show that you know the healthcare industry inside and out. Do this by including as much healthcare industry experience as possible. This applicant has focused entirely on their experience in the field.

   Show career progression in the healthcare field.

Recruiters will want to see your journey to the operations manager position. By showing them that you have had hands-on experience in healthcare, such as this applicant who was an emergency nurse, you can show them that you are intimately knowledgeable about patient care and the operations of healthcare facilities. This would be more impressive than if your background was in another field.

Skills you can include on your Healthcare Operations Manager resume

Template 19 of 20: it operations manager resume example.

An IT operations manager ensures that a company's IT systems are always functioning well. You will monitor the network infrastructure and address and resolve any system issues. More specific tasks may include password management, overseeing the installation of new software or hardware, ensuring data is properly handled, and managing the company’s IT technicians and support team. You will be expected to have a bachelor’s degree in an IT-related field, and extensive experience in the field. As you will be in charge of a team, you will also be expected to have leadership and management experience. Previous experience as an operations manager would be even more beneficial to your application and resume. Here is an example of a strong IT operations manager’s resume.

Tips to help you write your IT Operations Manager resume in 2024

   show your excellence through promotions..

Promotions show recruiters that you have been an exemplary employee whom employers have thought deserving of a promotion. It also shows recruiters that you will be able to lead your subordinates well as you have an intimate knowledge of their jobs.

   Keep updating your IT skills list.

IT is fast advancing and there are new systems being developed every day. Ensure your skills list reflects the most up-to-date systems. It will show recruiters you are knowledgeable and current in the field. If you aren’t familiar with the newest systems, take a crash course before adding them to your resume.

Skills you can include on your IT Operations Manager resume

Template 20 of 20: process improvement manager resume example.

Writing a resume for a Process Improvement Manager role can be a tricky task. This role is unique in its focus on improving and streamlining business processes, often involving a blend of project management, data analysis, and communication skills. Recently, there's been a growing trend for these roles to require knowledge of specific process methodologies, such as Lean or Six Sigma. So, when you're crafting your resume, ensure it reflects your expertise in these areas and be prepared to demonstrate a quantifiable impact you've made in previous roles.

Tips to help you write your Process Improvement Manager resume in 2024

   demonstrate knowledge of process methodologies.

As a Process Improvement Manager, your resume should clearly communicate your understanding and application of process methodologies, like Lean or Six Sigma. List the methodologies you're familiar with and provide examples of how you've used them to improve business processes in the past.

   Showcase Quantifiable Achievements

You must indicate how you’ve made a substantial difference in prior roles. Showcase specific projects you've managed, the problems you identified, the solutions you implemented, and the measurable outcomes. Include numbers wherever possible to drive home your effectiveness.

Skills you can include on your Process Improvement Manager resume

We spoke with hiring managers at top companies like Amazon, UPS, and Coca-Cola to gather their best advice for operations manager resumes. They revealed that the most effective resumes highlight specific achievements in process optimization, cost reduction, and team leadership. Use these tips to make your resume stand out and get noticed by employers.

   Quantify your impact with metrics and data

Numbers speak louder than words. Instead of simply listing your responsibilities, use metrics to demonstrate the impact of your work:

• Reduced inventory costs by 20% through optimizing supply chain processes
• Increased production efficiency by 15%, resulting in $500K annual savings
• Led a team of 50 employees to achieve 98% on-time delivery rate

Avoid vague statements that lack context, like:

• Responsible for reducing costs
• Improved efficiency of production line

   Highlight your leadership and team management skills

Operations managers often oversee large teams. Showcase your ability to lead and motivate others:

• Coached and mentored 15 supervisors, resulting in 25% improvement in team productivity
• Collaborated with cross-functional teams to implement Lean Six Sigma methodology
• Resolved conflicts and maintained positive employee relations in a union environment

Hiring managers want to see specific examples of your leadership in action, not just a list of soft skills.

   Tailor your resume to the job description

Customize your resume for each job application. Mirror the language and keywords used in the job posting.

For example, if the job requires experience with ERP systems, make sure to include it:

• Implemented SAP ERP system, reducing inventory discrepancies by 30%

Avoid a generic, one-size-fits-all resume that fails to address the employer's specific needs.

   Show progression and promotions in your work history

Hiring managers love to see growth and increasing responsibility throughout your career. Highlight any promotions or expanded roles:

Production Supervisor, XYZ Manufacturing (2018-2020) - Promoted from Production Associate within 1 year - Managed a team of 20 operators and increased output by 10% Operations Manager, XYZ Manufacturing (2020-Present) - Oversaw 5 production lines and 100+ personnel - Drove continuous improvement initiatives that reduced waste by 15%

This shows you are a high performer with potential for even greater responsibilities.

   Include relevant certifications and training

List any industry certifications, such as:

• Certified in Production and Inventory Management (CPIM)
• Six Sigma Green Belt or Black Belt
• Project Management Professional (PMP)

Also include relevant coursework or training in areas like:

• Lean manufacturing
• Supply chain management
• EHS compliance

These credentials demonstrate your expertise and commitment to professional development in operations management.

   Emphasize process improvement and optimization

A key role of operations managers is to analyze processes and implement improvements. Highlight projects where you:

• Conducted root cause analysis to identify and eliminate bottlenecks
• Redesigned plant layouts to improve production flow and ergonomics
• Led value stream mapping to eliminate waste in the supply chain

Process Optimization: Analyzed manufacturing processes using Lean methodologies. Implemented Kanban system and reconfigured assembly line, reducing WIP inventory by 50% and lead times by 25%.

Show you are an analytical problem solver who can optimize efficiency and drive continuous improvement.

So now that you know what skills you need in order to be a great operations manager, what else should you keep in mind when you’re writing your resume? Here are some tips to guide you.

   Use metrics to show what you’ve accomplished

When a recruiter looks at your resume, they might be most interested in what you accomplished at past jobs -- there’s no better proof of your skills and abilities. Operations managers are tasked with increasing the profitability and efficiency of companies, so if you’re pursuing one of these jobs, you need to show that you’ve gotten those kinds of results for other businesses. Wherever possible, use specific numbers to show what you achieved in your previous positions. For example, did you drive a 45% increase in sales? Were you able to slash production costs by 20%? Potential employers want to see examples of where you have increased revenue, reduced expenses, or achieved other quantifiable results in the past.

  Tailor your resume to the specific job

If you’ve read this far, you have some idea of what operations manager recruiters are looking for -- so make sure to tailor your resume to the opportunity you’re applying for. Emphasize the skills we mentioned in the previous section. Work experience carries a lot of weight, too -- you’ll usually need to show some management experience and a high level of comfort with most aspects of business operations. In addition to all of that, keep in mind that many companies use applicant tracking systems (ATS) and other scanning software to filter incoming resumes. A well-tailored resume should include specific keywords for the industry and position. You can find keywords by looking at operations manager job descriptions and noticing any words that commonly pop up (e.g. “communication”, “planning”, or “decision making”), then including those in your resume.

  Summarize your work experience with strong bullet points

No matter what job you’re applying for, we always suggest crafting bullet points that capture your accomplishments with just the right amount of detail -- succinct, yet impactful. Operations managers in particular need to show that they can be leaders and that they make wise decisions that benefit companies. On an operations manager resume, your bullet points should paint you as a highly capable, experienced professional. This is no time to be timid; this is the time to let your light shine and dazzle your potential employers with everything you’ve done. Here are some examples of weaker and stronger bullet points.

• Assisted with improving company’s production process

This bullet point is vague and meaningless; it doesn’t specify what you accomplished or what impact you had. And never say that you “assisted” with doing something; while you might think you’re being humble, you’re actually downplaying your achievements and reducing their value in a recruiter’s eyes. Needless to say, that won’t help you get hired. STRONGER

• Developed and implemented a new production process that improved efficiency by 25%

Here, you’re leading with a strong action verb (“developed”) that shows you took on responsibility for a project and achieved significant improvements through your efforts. A bullet point like this one shows initiative, confidence, and leadership -- all of which you need for an operations manager job.

Writing Your Operations Manager Resume: Section By Section

  header, 1. use your full name and a professional email.

Your header should include your full name, not a nickname or shortened version. Use a professional email address that includes your name, such as [email protected] .

Avoid using outdated or unprofessional email addresses like:

• [email protected]

Instead, opt for a simple, professional email like:

2. Include your phone number and location

In addition to your name and email, include your phone number and general location (city and state) in your header. This helps recruiters know where you're based and how to reach you.

John Doe San Francisco, CA | 555-123-4567 | [email protected]

If you're open to relocation, you can indicate that in your header as well. For example:

Jane Smith Chicago, IL (Open to relocation) | 555-987-6543 | [email protected]

3. Consider including your LinkedIn profile

As an operations manager, showcasing your professional online presence can be beneficial. Consider including a link to your LinkedIn profile in your header.

Make sure your LinkedIn profile is up-to-date and aligns with the information on your resume. Your profile should have:

• A professional headshot
• A compelling headline that showcases your value proposition
• A well-written summary that highlights your key strengths and accomplishments

Here's an example of how to include your LinkedIn in your header:

John Doe San Francisco, CA | 555-123-4567 | [email protected] linkedin.com/in/johndoe

  Summary

A resume summary for an Operations Manager role is optional, but can be a strategic way to provide additional context about your career and highlight key skills and experiences that are most relevant to the role you're targeting. It's particularly useful if you're changing careers or industries and your past experience doesn't directly align with the Operations Manager position, or if you're a senior executive with extensive experience that you want to summarize upfront.

Keep your Operations Manager resume summary concise - aim for just a few sentences or a short paragraph at most. Focus on your most impressive and relevant achievements, skills, and credentials that position you as a strong candidate for the role. Avoid repeating information that's already detailed in other sections of your resume, and don't mention soft skills or use fluffy buzzwords like 'proven track record'. And never use an objective statement in place of a summary.

To learn how to write an effective resume summary for your Operations Manager resume, or figure out if you need one, please read Operations Manager Resume Summary Examples , or Operations Manager Resume Objective Examples .

1. Tailor your summary to the specific operations manager role

While it can be tempting to write a generic summary that you use for every operations manager job you apply to, that's a mistake. Instead, analyze the job description for the role and identify the key skills and experiences the employer is looking for. Then customize your summary to showcase how you're a great fit.

For example, if a job posting mentions the company is looking for an operations manager to lead a major supply chain transformation, your summary might look like this:

Supply chain executive with 10+ years of experience directing end-to-end operations and leading large-scale transformation efforts. Implemented new demand forecasting and inventory management systems to reduce carrying costs by 20%. Six Sigma Black Belt experienced in leveraging DMAIC to streamline processes.

In contrast, here's an example of a bland, generic summary that could apply to any operations role:

Experienced operations professional with a proven track record in managing teams and KPIs. Strong communication and leadership skills. Highly organized and detail-oriented.

2. Quantify your achievements with numbers and metrics

As an operations manager, you're in a highly metrics-driven role. Employers want to see candidates who have a proven track record of leveraging data, optimizing processes, and delivering measurable business results. The best way to convey this in your summary is by quantifying your achievements with hard numbers.

Consider these examples:

• Orchestrated a warehouse automation project that increased productivity by 130% and reduced headcount by 28%
• Negotiated new 3PL contracts, reducing fulfillment costs by 18% and transit times by 3 days

In contrast, summaries that lack data points are much less impactful:

• Experienced in warehouse operations and automation
• Skilled in logistics and vendor management

Whenever possible, include numbers and KPIs that demonstrate your successes in areas like cost savings, efficiency gains, and quality improvements. Metrics are a powerful way to prove your value in a concise summary.

  Experience

The work experience section is the heart of your resume as an operations manager. It's where you show hiring managers how you've made an impact in your previous roles and what kind of leader you are. In this section, we'll break down what to include and how to write about your experience effectively.

1. Focus on your leadership and impact

As an operations manager, you're responsible for leading teams, driving projects, and improving processes. Your work experience should highlight your leadership skills and the impact you've made. Instead of just listing your responsibilities, focus on the results you achieved.

For example, instead of writing:

• Managed a team of 15 employees
• Responsible for improving production efficiency
• Led a team of 15 employees to increase production output by 20% in 6 months
• Implemented Lean Six Sigma methodology to reduce waste and improve production efficiency by 15%

2. Quantify your accomplishments with metrics

Numbers and metrics are powerful ways to demonstrate your impact and value. Whenever possible, quantify your accomplishments with specific metrics. This could include:

• Percentage increases in production, efficiency, or revenue
• Cost savings from process improvements
• Number of employees managed or projects led
• Measurable improvements in safety, quality, or customer satisfaction

For example:

Implemented a new inventory management system that reduced stockouts by 30% and increased inventory turns by 20%, saving the company $500K annually.

3. Highlight relevant tools and methodologies

As an operations manager, you likely use various tools and methodologies to manage projects, analyze data, and drive continuous improvement. Highlighting your proficiency in relevant tools can demonstrate your technical skills and industry knowledge.

Some examples of tools and methodologies to mention:

• ERP systems (SAP, Oracle, etc.)
• Lean Six Sigma
• Agile project management
• Supply chain management software
• Data analysis tools (Excel, Tableau, etc.)

Utilized Tableau to create interactive dashboards that provided real-time visibility into key production metrics, enabling data-driven decision making and improving overall equipment effectiveness (OEE) by 10%.

4. Show career progression and promotions

Hiring managers want to see that you've progressed in your career and taken on increasing levels of responsibility. If you've been promoted or taken on leadership roles, make sure to highlight that in your work experience.

Production Supervisor, ABC Manufacturing (2018-2020) • Led a team of 30 production workers to consistently meet or exceed production targets • Implemented a new training program that reduced onboarding time by 50% Production Manager, ABC Manufacturing (2020-Present) • Promoted to oversee all production operations, managing a team of 5 supervisors and 150 production workers • Increased production capacity by 25% through equipment upgrades and process optimization

Notice how the job titles and dates clearly show the progression from Production Supervisor to Production Manager, with increasing scope of responsibility and impact in the bullet points.

  Education

The education section of your resume shows employers that you have the necessary educational background for the operations manager position. It also demonstrates your ability to learn and grow, which is essential for success in this role. Here are some key tips for crafting an effective education section on your resume.

1. Put your education section in the right place

If you're a recent graduate or have limited work experience, place your education section above your work experience. This highlights your most relevant qualifications first. However, if you have several years of professional experience, put your education section below your work history.

• Bachelor of Science in Business Administration, XYZ University, Graduated: May 2022
• Relevant coursework: Operations Management, Supply Chain Management, Project Management

2. Include relevant coursework and projects

If you're a recent graduate, highlight relevant coursework, projects, or academic achievements that demonstrate your operations management skills. This shows employers that you have the necessary knowledge and experience, even if you don't have extensive professional experience yet.

Avoid listing irrelevant or general education:

• High School Diploma, ABC High School, Graduated: June 2018

Instead, focus on courses and projects that relate to operations:

• Bachelor of Business Administration, University of XYZ, Graduated: May 2022
• Relevant coursework: Operations Management, Lean Six Sigma, Supply Chain Management
• Capstone Project: Developed a process improvement plan that reduced production lead times by 20% for a local manufacturing company

3. Keep it concise for senior-level positions

If you're an experienced operations manager, your education section should be brief. Include your degree, university, and graduation year, but omit your graduation year if it was more than 15 years ago to avoid potential age discrimination.

Avoid lengthy education sections like:

Master of Business Administration, ABC University, 2005 Bachelor of Science in Industrial Engineering, XYZ College, 2000 Relevant coursework: Operations Management, Supply Chain Management, Lean Manufacturing, Statistical Quality Control, Project Management

Instead, keep it concise:

MBA, ABC University BS, Industrial Engineering, XYZ College

4. Include relevant certifications

If you have relevant certifications for operations management, such as Six Sigma, Lean, or PMP, include them in your education section. This demonstrates your expertise and commitment to professional development.

• MBA, Operations Management, XYZ University, 2015
• Certified Six Sigma Black Belt (CSSBB), ABC Certification Institute, 2018
• Project Management Professional (PMP), PMI, 2020

Avoid listing certifications that aren't relevant to operations management, as they can distract from your key qualifications.

Action Verbs For Operations Manager Resumes

When you’re applying to become an operations manager, you should always start your bullet points with precise and powerful verbs that tell hiring managers what you accomplished in your prior work experiences. Operations managers do need a range of skills for their jobs, but as upper-level managers, they especially need to display leadership and management capabilities. Although there are many possible action verbs they could choose from, aspiring operations managers may want to pay special attention to the Executive and Management verbs.

• Implemented
• Investigated
• Accelerated
• Streamlined
• Prioritized

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Operations Manager Resumes

Skills for operations manager resumes.

Operations managers need to be effective communicators who are adept at managing and working with others. They should be excellent leaders who can analyze processes, think critically, and make decisions that are in a company’s best interest. When you’re pursuing an operations manager role, it’s on you to show hiring managers that you can handle the responsibilities that come with the job. In your resume, be sure to emphasize any managerial or leadership experience you have. For technical positions, use your skills section to showcase your hard technical skills. Other potential skills to highlight through your work experiences include budgeting, planning, strategizing, analysis, delegation, team building, and conflict resolution.

• Multi-Unit Management
• Operations Management
• Visual Merchandising
• P&L Management
• Inventory Management
• Inventory Control
• Merchandising
• Forecasting
• Retail Sales
• Sales Operations
• Sales Management
• Strategic Planning

How To Write Your Skills Section On an Operations Manager Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Operations Manager Resumes

This word cloud highlights the important keywords that appear on Operations Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from operations manager resumes.

You should use bullet points to describe your achievements in your Operations Manager resume. Here are sample bullet points to help you get started:

Led the evaluation and selection process for a CRM tool by developing a comparison model, liaising with senior stakeholders and candidate vendors, and running a proof-of-concept

Received Recognition Award for automating booking system, reducing required man-hours by 75%; promoted 6 months ahead of schedule

Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM

Designed and implemented operational efficiency improvement program for leading UK energy supplier to reduce rate of energy outages by 60% in three years

Proposed and implemented new Employee Incentive program, decreasing employee turnover by over 25%

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Frequently Asked Questions on Operations Manager Resumes

What are examples of strong bullet points i can include on my operations manager resume.

Created remote working guidelines that covered 35 employees, leading to higher employee fulfillment and increase division’s performance by 25%. Overhauled and replaced assembly line technical procedures, leading to an increase in productivity by 30% while requiring 50% less staff. Created onboarding documentation that was used to orient 100+ senior hires.

What are the most important skills that an operations manager should include on their resume?

What do hiring managers expect to see on your operations manager resume, other other resumes, director of operations.

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20 Operations Manager Resume Examples And Templates for 2024: Expert Tips

An Operations Manager excels in streamlining processes, enhancing productivity, and leading teams. Showcase skills like project management, data analysis, and communication in your resume. Highlight accomplishments such as cost reductions or efficiency improvements. Use quantifiable results and strong action verbs to stand out and demonstrate your impact in previous roles.

Table of Contents

Operations manager resume examples.

Explore additional Operations Manager resume samples and guides and see what works for your level of experience or role.

Template #1: Operations Manager Resume Example

Template #2: manufacturing process technician resume example.

Template #3: Manufacturing Safety Engineer Resume Example

Template #4: Manufacturing Coordinator Resume Example

Template #5: Production Manager Resume Example

Template #6: Plant Manager Resume Example

Template #7: Manufacturing Director Resume Example

Template #8: Industrial Maintenance Engineer 2 Resume Example

Template #9: Manufacturing Manager Resume Example

Template #10: Robotics Engineer 2 Resume Example

Template #11: Industrial Engineer 2 Resume Example

Template #12: Automation Engineer 2 Resume Example

Template #13: Production Engineer Resume Example

Template #14: Manufacturing Supervisor Resume Example

Template #15: Cnc Programmer Resume Example

Template #16: Tooling Engineer 2 Resume Example

Template #17: Lean Manufacturing Engineer 2 Resume Example

Template #18: Continuous Improvement Engineer Resume Example

Template #19: Manufacturing Planner Resume Example

Template #20: Manufacturing Engineer 2 Resume Example

Operations Manager Core Responsibilities

An Operations Manager plays a crucial role in bridging various departments within an organization, ensuring that operations run smoothly and efficiently. Key responsibilities include overseeing daily operations, streamlining processes, and managing resources. Essential skills encompass technical expertise, strong operational knowledge, and robust problem-solving abilities, enabling them to identify and address challenges proactively. These skills are vital for achieving organizational goals, and a well-structured resume can effectively showcase these qualifications to potential employers.

Common Responsibilities Listed on Operations Manager Resume

• Developing and implementing operational strategies to enhance efficiency.
• Managing budgets and forecasting financial performance.
• Coordinating cross-departmental collaboration and communication.
• Overseeing supply chain management and logistics operations.
• Monitoring key performance indicators (KPIs) to assess operational success.
• Identifying process improvements and implementing best practices.
• Leading and mentoring team members to promote professional growth.
• Ensuring compliance with industry regulations and standards.
• Managing vendor relationships and negotiating contracts.
• Conducting risk assessments and developing mitigation plans.
• Facilitating training programs for staff on operational protocols.
• Preparing reports and presentations for upper management review.

High-Level Resume Tips for Operations Manager Professionals

In the competitive landscape of operations management, a well-crafted resume is your key to making a lasting first impression on potential employers. It serves as a powerful marketing tool that introduces you, not just as a candidate, but as a solution to a company's operational challenges. A successful operations manager resume should effectively mirror your unique skills and achievements, demonstrating your capability to drive efficiency and lead teams. In this guide, we will provide practical and actionable resume tips specifically tailored for operations manager professionals, helping you to stand out in a crowded job market.

Top Resume Tips for Operations Manager Professionals

• Tailor your resume for each job application by aligning your skills and experiences with the specific requirements outlined in the job description.
• Highlight relevant experience in operations management, including previous roles, responsibilities, and the impact you made in those positions.
• Quantify your achievements with specific metrics, such as percentage improvements, cost savings, or successful project completions, to showcase your effectiveness.
• Incorporate industry-specific skills and terminology, demonstrating your understanding of the sector and your ability to apply best practices.
• Use a clear and professional format that emphasizes readability, ensuring that key information stands out to hiring managers.
• Include a summary statement at the top of your resume that encapsulates your career highlights and sets the tone for the rest of the document.
• Showcase soft skills that are crucial for operations management, such as leadership, communication, and problem-solving abilities.
• List relevant certifications or training that enhance your qualifications, such as Six Sigma, Lean Management, or PMP certification.
• Utilize action verbs to describe your experiences and achievements, making your contributions sound dynamic and impactful.

Implementing these tips can significantly increase your chances of landing a job in the operations manager field. By presenting a polished and targeted resume, you not only demonstrate your qualifications but also your commitment to excellence—qualities that are essential for success in operations management.

Why Resume Headlines & Titles are Important for Operations Manager

In the competitive field of operations management, a well-crafted resume headline or title serves as a powerful tool for candidates to make a strong first impression. A compelling headline can instantly grab the attention of hiring managers, summarizing key qualifications in a succinct and impactful phrase. It acts as a concise summary of a candidate's relevant skills, experiences, and professional strengths, directly aligning with the job they are applying for. By strategically highlighting their unique value proposition, candidates can set themselves apart in a crowded job market, making it essential to invest time in crafting an effective resume headline.

Best Practices for Crafting Resume Headlines for Operations Manager

• Be Concise: Keep the headline short and to the point, ideally under 10 words.
• Be Role-Specific: Tailor the headline to reflect the specific operations manager role you are applying for.
• Highlight Key Skills: Include important skills or qualifications relevant to the job.
• Use Action Words: Start with strong, active verbs to convey accomplishment and drive.
• Incorporate Metrics: If applicable, use numbers to showcase achievements or impact.
• Avoid Jargon: Use clear language that can be easily understood by hiring managers.
• Be Authentic: Reflect your true professional identity and unique strengths.
• Align with Job Description: Ensure your headline resonates with the qualifications listed in the job posting.

Example Resume Headlines for Operations Manager

Strong resume headlines.

Dynamic Operations Manager with 10+ Years Driving Efficiency and Cost Reduction

Results-Oriented Operations Leader Skilled in Lean Management and Process Optimization

Proven Track Record of Enhancing Operational Performance in Manufacturing Environments

Weak Resume Headlines

Operations Manager Seeking New Opportunities

Experienced Professional in Business Operations

The strong headlines are effective because they not only convey the candidate's experience and skills but also include specific details that highlight their accomplishments and value to potential employers. In contrast, the weak headlines fail to impress as they are vague and generic, lacking the unique elements that would make a candidate stand out. By avoiding clichés and focusing on distinctive qualifications, candidates can better capture the attention of hiring managers and increase their chances of advancing in the hiring process.

Writing an Exceptional Operations Manager Resume Summary

In the competitive field of operations management, a well-crafted resume summary is crucial for making a strong first impression. This brief introductory paragraph serves as a snapshot of a candidate's qualifications, showcasing key skills, relevant experience, and significant accomplishments that align with the job role. A strong summary grabs the attention of hiring managers, allowing them to quickly assess a candidate's fit for the position. It should be concise, impactful, and tailored specifically to the job being applied for, ensuring that it resonates with the employer's needs and expectations.

Best Practices for Writing a Operations Manager Resume Summary

• Quantify Achievements: Use numbers and statistics to demonstrate your impact, making your accomplishments more tangible.
• Focus on Relevant Skills: Highlight skills that are directly applicable to the operations manager role, such as project management, team leadership, and process optimization.
• Tailor the Summary: Customize your summary for each job application, echoing the language and requirements found in the job description.
• Be Concise: Keep your summary to 3-5 sentences to maintain clarity and ensure it is easily digestible.
• Use Action Verbs: Start sentences with strong action verbs to convey confidence and decisiveness.
• Showcase Leadership Experience: Emphasize any previous leadership roles or initiatives that demonstrate your ability to manage teams and projects effectively.
• Include Industry-Specific Keywords: Incorporate relevant terminology that aligns with the operations management field to improve visibility in applicant tracking systems.
• Reflect Soft Skills: Include soft skills such as communication, problem-solving, and adaptability, which are essential for success in operations management.

Example Operations Manager Resume Summaries

Strong resume summaries.

Dynamic Operations Manager with over 8 years of experience in optimizing supply chain processes, resulting in a 30% reduction in costs and a 20% increase in efficiency. Proven track record in leading cross-functional teams to achieve strategic goals while maintaining high standards of quality and customer satisfaction.

Results-driven Operations Manager skilled in process improvement and cost reduction strategies. Achieved a 15% increase in productivity through the implementation of lean methodologies and project management best practices, while managing a budget of over $2 million.

Experienced Operations Manager with a focus on data-driven decision-making and team leadership. Successfully led a team of 25 in a high-volume environment, achieving a 95% on-time delivery rate and a 40% reduction in operational errors over two years.

Weak Resume Summaries

Operations Manager with experience in various industries. I am a hardworking individual who is looking for a new opportunity.

Dedicated professional with a background in operations. I aim to contribute to a successful team and help achieve company goals.

The strong resume summaries are effective because they provide specific, quantified results that demonstrate the candidate's impact in previous roles, along with relevant skills tailored to the operations manager position. In contrast, the weak summaries lack detail, do not showcase any significant achievements, and are overly generic, which fails to capture the interest of hiring managers and does not differentiate the candidate from others.

Work Experience Section for Operations Manager Resume

The work experience section of an Operations Manager resume is crucial as it provides a comprehensive overview of the candidate's professional journey and capabilities. This section serves as a platform to showcase not only technical skills and competencies but also the ability to effectively manage teams and deliver high-quality products. Highlighting specific achievements through quantifiable metrics is essential, as it illustrates the candidate's impact in previous roles. Moreover, aligning work experience with industry standards ensures that the resume resonates with hiring managers looking for proven expertise in operations management.

Best Practices for Operations Manager Work Experience

• Use action verbs to describe responsibilities and achievements.
• Quantify results with specific metrics, such as percentage improvements or cost savings.
• Tailor your experience to align with industry standards and job descriptions.
• Highlight leadership roles and team management experiences.
• Include relevant technical skills and tools used in past roles.
• Showcase cross-functional collaboration and communication achievements.
• Focus on outcomes and how your actions contributed to organizational goals.
• Keep descriptions concise yet impactful, focusing on key accomplishments.

Example Work Experiences for Operations Manager

Strong experiences.

• Increased operational efficiency by 30% through the implementation of a new inventory management system, resulting in a $250,000 reduction in annual costs.
• Led a team of 15 in a successful project to enhance production workflows, achieving a 25% decrease in turnaround time and improving product quality ratings by 15%.
• Developed and executed a strategic training program for staff, resulting in a 40% improvement in employee retention and a 20% increase in team productivity.
• Collaborated with cross-departmental teams to launch a new product line, contributing to a 50% increase in sales within the first quarter of release.

Weak Experiences

• Responsible for managing operations and ensuring everything ran smoothly.
• Worked on various projects and sometimes improved processes.
• Assisted team members with their tasks and duties.
• Involved in meetings to discuss operational issues.

The examples provided illustrate a clear distinction between strong and weak experiences. Strong experiences are characterized by specific, quantifiable outcomes that demonstrate impact and technical expertise, showcasing leadership and collaboration. In contrast, weak experiences lack detail and measurable results, failing to convey the candidate's true contributions and capabilities in previous roles. Effective use of metrics and clear descriptions in strong experiences make them compelling to potential employers.

Education and Certifications Section for Operations Manager Resume

The education and certifications section of an Operations Manager resume is crucial for showcasing a candidate's academic background and commitment to professional growth. This section not only provides insight into formal education but also highlights industry-relevant certifications and specialized training that demonstrate a candidate's qualifications. By including relevant coursework, certifications, and ongoing learning efforts, candidates can significantly enhance their credibility and align themselves with the operational demands of the role. Employers often seek evidence of both foundational knowledge and specialized expertise, making this section a vital component of any successful resume.

Best Practices for Operations Manager Education and Certifications

• Prioritize relevant degrees, such as Business Administration or Operations Management.
• Include certifications from recognized industry bodies, such as APICS or Six Sigma.
• Highlight specific coursework that aligns with operational methodologies or tools.
• Use clear and concise formatting for easy readability.
• Consider including any leadership or management training programs completed.
• Showcase ongoing education efforts, such as workshops or online courses.
• List certifications in order of relevance and recency.
• Be honest about qualifications; avoid exaggeration or misleading information.

Example Education and Certifications for Operations Manager

Strong examples.

• Bachelor of Science in Operations Management, University of XYZ, 2018
• Certified Supply Chain Professional (CSCP), APICS, 2021
• Lean Six Sigma Green Belt Certification, 2020
• Project Management Professional (PMP), Project Management Institute, 2022

Weak Examples

• Associate Degree in General Studies, Community College, 2012
• Certification in Basic Computer Skills, 2010
• High School Diploma, 2005
• Outdated certification in Microsoft Office, 2015

The strong examples listed above demonstrate relevant degrees and certifications that directly support the responsibilities of an Operations Manager, showcasing both specialized knowledge and industry recognition. In contrast, the weak examples reflect qualifications that are either outdated or too general, lacking the specificity and relevance that employers seek in candidates for operational roles. By focusing on education and certifications that align with industry standards, candidates can present themselves as well-qualified and capable of meeting the challenges of the position.

Top Skills & Keywords for Operations Manager Resume

An Operations Manager plays a crucial role in ensuring that an organization's operations run smoothly and efficiently. In today's competitive job market, having a well-crafted resume that highlights relevant skills is vital for standing out to potential employers. A strong resume not only showcases your professional experience but also emphasizes your key skills, both hard and soft, that are essential for the role. By strategically incorporating these skills into your resume, you can demonstrate your capability to enhance productivity, streamline processes, and contribute to the overall success of the organization. For more insights on how to effectively present your skills, check out our guide on skills .

Top Hard & Soft Skills for Operations Manager

Soft skills.

• Communication
• Problem-solving
• Time management
• Adaptability
• Team collaboration
• Conflict resolution
• Decision-making
• Critical thinking
• Strategic planning
• Emotional intelligence
• Negotiation
• Customer service orientation
• Attention to detail

Hard Skills

• Project management
• Data analysis
• Inventory management
• Process optimization
• Budgeting and financial analysis
• Supply chain management
• Quality assurance
• Performance metrics tracking
• Regulatory compliance
• Proficiency in relevant software (e.g., ERP systems)
• Risk management
• Lean methodology
• Six Sigma principles
• Contract management

By including a mix of these hard and soft skills in your resume, you can present a comprehensive picture of your qualifications and your ability to excel in an Operations Manager role. Don't forget to complement your skills with relevant work experience to create a compelling narrative that captures the attention of hiring managers.

Stand Out with a Winning Operations Manager Cover Letter

I am excited to apply for the Operations Manager position at [Company Name], as advertised on [where you found the job listing]. With over [X years] of experience in optimizing processes and enhancing operational efficiency, I am confident in my ability to contribute to your team and help drive [Company Name]'s success. My hands-on experience in managing cross-functional teams and implementing strategic initiatives has equipped me with the skills necessary to thrive in this role.

In my previous position at [Previous Company Name], I successfully led a project that streamlined our inventory management system, resulting in a 20% reduction in operational costs and improving order fulfillment times by 30%. My ability to analyze data and identify areas for improvement has been key in driving efficiency and productivity. I thrive in fast-paced environments and am adept at juggling multiple priorities while maintaining a keen focus on quality and service delivery.

Collaboration is at the heart of effective operations management, and I pride myself on my ability to build strong relationships with team members and stakeholders. I believe that fostering a culture of open communication and continuous improvement is essential for any successful operation. My leadership style encourages team engagement and accountability, which I believe aligns well with [Company Name]'s commitment to excellence and innovation.

I am eager to bring my expertise in process optimization, team leadership, and strategic planning to [Company Name]. I am particularly impressed by [specific aspect of the company or its mission], and I am excited about the opportunity to contribute to your team. Thank you for considering my application. I look forward to the possibility of discussing how my background, skills, and enthusiasms can benefit [Company Name].

Common Mistakes to Avoid in a Operations Manager Resume

Crafting a compelling resume is crucial for an Operations Manager looking to stand out in a competitive job market. However, many candidates make common mistakes that can undermine their chances of landing an interview. By avoiding these pitfalls, you can present a polished and professional resume that effectively showcases your skills and experience. Here are some common mistakes to watch out for:

Vague Job Descriptions: Using unclear or overly general descriptions of past roles can leave hiring managers unsure of your specific contributions and achievements. Always quantify your accomplishments and provide clear examples.

Ignoring Keywords: Failing to include industry-specific keywords can lead to your resume being overlooked by Applicant Tracking Systems (ATS). Tailor your resume to match the job description and incorporate relevant terms.

Overly Long Resumes: Submitting a resume that is too lengthy can overwhelm hiring managers. Aim for a concise format, ideally one to two pages, that highlights your most relevant experience.

Not Highlighting Leadership Skills: As an Operations Manager, demonstrating your leadership capabilities is essential. Avoid downplaying your management experience and be sure to showcase your ability to lead teams and drive results.

Lack of Focus on Achievements: Many candidates list responsibilities instead of achievements. Focus on what you accomplished in each role, using metrics to demonstrate your impact on the organization.

Poor Formatting: A cluttered or unprofessional format can detract from your resume's readability. Use clear headings, bullet points, and a consistent layout to make your resume easy to navigate.

Typos and Grammatical Errors: Simple mistakes can create a negative impression and suggest a lack of attention to detail. Always proofread your resume multiple times and consider having someone else review it as well.

Using a One-Size-Fits-All Approach: Sending out the same resume for every application can be detrimental. Customize your resume for each position, reflecting the specific requirements and responsibilities outlined in the job listing.

As we've explored the essential responsibilities and skills of an Operations Manager, it’s clear that this role is pivotal in ensuring a company runs smoothly and efficiently. We've discussed the need for strong leadership, effective communication, and problem-solving abilities, along with the importance of strategic planning and resource management. Additionally, we highlighted the significance of data-driven decision-making and team collaboration in achieving operational excellence.

To capitalize on these insights, it is crucial for current and aspiring Operations Managers to present their qualifications effectively through a polished resume. A well-crafted resume not only showcases your experience and expertise but also sets you apart in a competitive job market.

Now is the time to take action! Review your Operations Manager resume and ensure it reflects your strengths and accomplishments accurately. To assist you in this endeavor, consider utilizing the following resources:

• Explore resume templates to create a visually appealing layout.
• Use the resume builder for a step-by-step guide to crafting your resume.
• Check out resume examples for inspiration and ideas on how to present your experience.
• Don't forget to enhance your application with a compelling cover letter using our cover letter templates .

By leveraging these tools, you can ensure your resume stands out and effectively communicates your capabilities as an Operations Manager. Take the next step in your career today!

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Operations Manager Resume Examples

Writing an effective resume as an operations manager is not an easy task. It requires a deep understanding of the role and the skills required to make a lasting impression on the hiring manager. As an operations manager, you will be responsible for managing personnel, directing projects and overseeing day-to-day operations, so your resume should include impressive professional experience and qualifications. This guide will provide you with useful strategies and tips for crafting an effective operations manager resume that will get you noticed. With examples and actionable advice, you will be able to create a resume that will help you stand out from the crowd and land your dream job.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Operations Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Dynamic operations manager with 8+ years of experience in the logistics and supply chain industry. Proven record of success in streamlining operations, improving process efficiency, and increasing customer satisfaction. Demonstrated ability to lead, motivate, and manage large- scale teams. Experienced in managing complex projects and achieving organizational goals.

Core Skills :

• Strategic Planning
• Operational Efficiency
• Risk Management
• Change Management
• Supply Chain Management
• Team Leadership
• Project Management
• Inventory Management
• Process Improvement

Professional Experience :

Operations Manager, ABC Logistics – San Francisco, CA (2017- Present)

• Develop and implement strategies to improve operational efficiency and reduce costs.
• Monitor and analyze operational performance data to identify areas of improvement.
• Manage supply chain activities, including inventory optimization and distribution.
• Lead a team of 20+ employees and manage employee performance.
• Train and mentor staff to ensure compliance with company policies and procedures.
• Establish and manage relationships with vendors and suppliers.

Operations Manager, XYZ Logistics – San Francisco, CA (2014- 2017)

• Developed and implemented strategies to improve operational efficiency and reduce costs.
• Monitored and analyzed operational performance data to identify areas of improvement.
• Managed supply chain activities, including inventory optimization and distribution.
• Led a team of 15+ employees and managed employee performance.
• Trained and mentored staff to ensure compliance with company policies and procedures.
• Established and managed relationships with vendors and suppliers.

Education :

Bachelor of Science in Business Administration, San Francisco State University – San Francisco, CA (2008- 2012)

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Operations Manager Resume with No Experience

• Highly organized and detail- oriented operations manager with exceptional problem- solving skills and a passion for streamlining processes.- Eager to take on new challenges and contribute to a dynamic operations team. – Equipped with a comprehensive knowledge of business operations and a commitment to meeting organizational objectives.
• Analytical thinking
• Project management
• Communication
• Problem- solving
• Organizational abilities
• Time management
• Decision- making
• Adaptability
• Resourcefulness

Responsibilities

• Develop and implement operational strategies, processes and procedures.
• Monitor performance of operations and identify areas for improvement.
• Analyze and improve existing processes, workflow and policies.
• Oversee daily operations and coordinate with other departments.
• Establish key performance indicators and measure progress against objectives.
• Lead and motivate team members to increase productivity and efficiency.
• Ensure compliance with safety regulations, laws and internal policies.
• Manage inventory and resources to meet customer demands and budgetary objectives.
• Identify potential risks and develop strategies to mitigate them.
• Develop reporting systems to communicate performance data.

Experience 0 Years

Level Junior

Education Bachelor’s

Operations Manager Resume with 2 Years of Experience

A highly organized and detail- oriented Operations Manager with 2 years of experience in the successful coordination and execution of a variety of operational processes. Skilled in analyzing business objectives and developing strategies to ensure the efficient use of resources and personnel. Proven track record of managing relationships with key stakeholders, driving process improvement projects, and delivering high- quality results on time.

• Operational Planning & Improvement
• Stakeholder Relationship Management
• Risk & Compliance Management
• Team Leadership & Motivation
• Process Optimization & Automation
• Business Analysis & Strategy Development
• Quality Assurance & Analysis
• Data Analysis & Reporting

Responsibilities :

• Developed and implemented streamlined operational processes to improve efficiency and reduce costs.
• Analyzed customer feedback and performance data to identify areas for improvement and to suggest process enhancements.
• Developed strategic plans to ensure optimal utilization of resources and personnel.
• Monitored operations and developed corrective action plans when needed.
• Developed and implemented quality assurance processes and procedures.
• Managed customer relationships and oversaw customer service operations.
• Provided regular performance feedback to team members and conducted regular performance reviews.
• Assisted in the development and implementation of training programs for new employees.
• Developed reports and presentations to provide stakeholders with updates on operational performance.

Experience 2+ Years

Operations Manager Resume with 5 Years of Experience

Highly motivated and experienced Operations Manager with 5 years of experience in managing and overseeing operations. Possess a Bachelor of Science in Business Administration and a track record of leading successful projects and teams. Proven track record of excellent organizational and problem- solving skills, and a passion for creating engaged and productive working environments.

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Leadership and team building skills.
• Proficient with Microsoft Office Suite.
• Project management and process improvement.
• Comprehensive knowledge of customer service best practices.
• Developed and implemented processes to enhance operational efficiency.
• Managed and coordinated day- to- day operations for the organization.
• Established and maintained systems for customer service and satisfaction.
• Collaborated with regulatory agencies to ensure compliance with regulations.
• Led team of operations staff to deliver customer expectations on time.
• Identified opportunities to reduce cost and increase efficiency.
• Prepared and analyzed daily and monthly reports to track performance.
• Developed and maintained relationships with vendors and partners.
• Monitored and tracked inventory levels, managed inventory control systems.
• Directed staff to adhere to operational policies and procedures.

Experience 5+ Years

Level Senior

Operations Manager Resume with 7 Years of Experience

Highly organized and motivated Operations Manager with 7 years of experience in managing and supervising daily operational activities in the construction industry. Proven track record of analyzing operational data and trends to develop plans and strategies for increasing productivity, efficiency and cost- effectiveness. Experienced in implementing process improvement initiatives and leading teams to ensure timely and accurate completion of projects.

• Operational Management & Analysis
• Process Improvement & Development
• Project Management & Oversight
• Resource Scheduling & Planning
• Financial & Cost Control
• Risk Management & Mitigation
• Develop and implement operational strategies to improve operational efficiency and profitability
• Plan and coordinate the day- to- day operations of the construction project
• Conduct regular operational reviews and analyze operational data to identify areas of improvement
• Develop, document and implement operational policies, procedures and processes
• Lead, motivate and manage teams of construction personnel to ensure timely and accurate completion of projects
• Ensure compliance with safety regulations and industry standards
• Manage and monitor budgets, materials, labor and other resources to ensure cost- effectiveness
• Analyze and identify potential risks and develop strategies to mitigate them
• Provide guidance and support to project managers and other team members to ensure successful project completion

Experience 7+ Years

Operations Manager Resume with 10 Years of Experience

Experienced and highly organized Operations Manager with 10 years of experience in managing, leading and improving operations and performance in a variety of customer service and production settings. Proven track record of overseeing operational functions, developing operational processes and systems and managing staff to ensure maximum efficiency, performance and customer satisfaction. Experienced in driving operational excellence and controlling costs to improve bottom line.

Core Skills

• Operational Management
• Staff Management & Development
• Cost Control & Efficiency
• Leadership, Coaching & Mentoring
• Business & Financial Acumen
• Analysis & Problem- Solving
• Strategic Planning & Execution
• Developed and implemented operational plans, policies and procedures in compliance with corporate objectives
• Controlled costs by utilizing effective operations analysis and systems to optimize resource utilization
• Managed staff performance and development to ensure effective daily operations, customer service, safety and compliance with internal policies
• Established and maintained strong relationships with customers, vendors and internal stakeholders to promote and ensure customer satisfaction
• Analyzed data and identified potential risks, problems and opportunities for improvement in operational processes
• Collaborated closely with other departments and external partners to ensure timely execution of operations
• Identified and communicated training needs to staff and provided guidance and coaching to ensure maximum performance
• Managed budgets and resources to ensure operational efficiency and effectiveness

Experience 10+ Years

Level Senior Manager

Education Master’s

Operations Manager Resume with 15 Years of Experience

Operations Manager with 15 years of experience in leading operations and project teams. Skilled in identifying and assessing project risks, developing and implementing operational plans, and managing large- scale projects. Experienced in directing the daily operations of an organization, controlling resources, and developing and implementing operational plans. Proven track record of resolving operational problems and delivering projects on time and within budget.

• Operations Management
• Resource Management
• Risk Assessing
• Budget Control
• Problem Solving
• Staff Management
• Analytical Thinking
• Developed and implemented operational plans for projects and daily operations
• Managed the daily operations of an organization, overseeing resources and staff
• Assessed project risks and identified strategies to mitigate potential issues
• Developed and monitored budgets to ensure projects were completed on- time and within budget
• Provided leadership and guidance to project teams and stakeholders
• Resolved operational issues and problems with effective and timely solutions
• Recruited, trained, and supervised staff, delegating tasks and responsibilities when necessary
• Created and maintained relationships with vendors and service providers
• Performed strategic planning, analytics, and business development initiatives to ensure organizational goals were met
• Developed and monitored performance metrics, reports, and dashboards to track performance and ensure objectives were met.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Operations Manager resume?

A successful Operations Manager resume should demonstrate excellent leadership and decision-making skills, as well as knowledge of budgeting, forecasting, and industry trends. It should also highlight your ability to direct operations and make strategic decisions that impact organizational success. As such, here are the essential components to include in your resume:

• Professional Summary: Include a brief statement that showcases your relevant experience, expertise, and key accomplishments.
• Core Qualifications: List your most relevant qualifications such as budgeting, forecasting, and inventory management.
• Professional Experience: Provide a detailed summary of your professional experience, including the name of the employer, job title, dates of employment, and a brief description of your duties and responsibilities.
• Education: Include the name of the educational institution, degree program, major, and dates of attendance.
• Certifications: Include any industry-specific certifications that you may have earned.
• Technical Skills: Include a list of any relevant technical skills such as software programs and data analysis.
• Awards & Recognition: Include any awards or recognition you have received for your work.
• Leadership Positions: Include any leadership roles you may have held.
• Professional Affiliations: Include any professional organizations you belong to.

What is a good summary for a Operations Manager resume?

A successful Operations Manager resume should highlight the successful management of daily operations of a business in order to improve efficiency, productivity, and profitability. It should include examples of the individual’s ability to lead teams and manage projects, as well as experience in developing and implementing strategies to ensure smooth operation. Additionally, an Operations Manager resume should include a record of successful collaborations between different departments and stakeholders, and any awards or recognition received. It should also showcase the individual’s ability to think strategically, analyze data, and problem-solve, as well as their ability to create and manage budgets. Finally, a good Operations Manager resume should demonstrate strong communication and organizational skills.

What is a good objective for a Operations Manager resume?

Operations Managers are responsible for the smooth running of a business or organization’s daily operations and processes. An effective Operations Manager resume should have an objective that clearly states the candidate’s skills and goals. Here are some good objectives for an Operations Manager resume:

• To leverage my experience in management and operations to oversee the day-to-day operations of a business, ensuring efficiency and profitability.
• Seeking an Operations Manager role to utilize my years of experience in process optimization and productivity improvement.
• To use my expertise in project and operations management to improve productivity and ensure customer satisfaction.
• To apply my familiarity with financial metrics, risk management, and regulatory compliance to develop and maintain an efficient and effective operations system.
• To lead a team of operations professionals, leveraging my knowledge of quality assurance and regulatory compliance to develop and maintain operations excellence.
• To build on my track record of successful leadership, team building, and problem solving in the area of operations management.

By including an objective on your resume, employers can get a better sense of your goals and how they align with the company’s, making it easier for them to decide if you are the right fit for the job.

How do you list Operations Manager skills on a resume?

Operations managers are a crucial part of any business, ensuring that operations run smoothly and efficiently. When listing Operations Manager skills on your resume, it is important to highlight the skills that make you a great fit for the role. Here are some key skills you should consider including on your resume to demonstrate your qualifications for an Operations Manager role:

• Resource Planning: The ability to plan and organize resources such as people, materials, and funds in order to meet operational goals.
• Data Analysis: The ability to use data to identify opportunities, trends, and areas of improvement.
• Strategic Thinking: The ability to think critically and strategically in order to identify the most effective solutions.
• Problem Solving: The ability to identify, analyze, and solve complex problems in order to meet goals.
• Communication: The ability to communicate effectively with both internal and external stakeholders.
• Leadership: The ability to lead and motivate a team to achieve results.
• Time Management: The ability to manage time effectively in order to meet deadlines.
• Organizational Skills: The ability to stay organized and prioritize tasks in order to get work done.
• Innovation: The ability to come up with creative solutions to challenges and problems.

By highlighting these skills on your resume, you can demonstrate to potential employers that you are the right fit for the role of Operations Manager.

What skills should I put on my resume for Operations Manager?

Operations Manager is a role that requires expertise in organization, planning, and problem-solving. As an Operations Manager, you’ll need to have a variety of skills to effectively lead and manage operations. Here are some essential skills to include on your resume for any Operations Manager position:

• Strategic Planning: Being able to develop and execute a strategic plan that incorporates long-term objectives and short-term goals.
• Communication: The ability to clearly and effectively communicate with all levels of employees, from senior management to frontline staff.
• Leadership: Demonstrating strong leadership skills to motivate, inspire, and guide teams to success.
• Problem-Solving: Exhibiting strong analytical and critical thinking skills to solve complex problems.
• Project Management: Having experience managing a variety of projects and timelines to successful completion.
• Budget Management: Possessing the knowledge to create and manage budgets effectively, while also finding ways to reduce costs.
• Risk Management: Having the ability to identify and mitigate risks associated with operations.
• Negotiation: Demonstrating the ability to negotiate with vendors and suppliers to obtain the best terms and conditions.
• Process Improvement: Implementing changes that can improve the efficiency and effectiveness of operations.
• Data Analysis: Having the ability to analyze data and make informed decisions based on the insights derived.

These are just some of the skills that you need to have for any Operations Manager role. By highlighting these skills on your resume, you can demonstrate your expertise and set yourself apart as an ideal candidate for the position.

Key takeaways for an Operations Manager resume

An operations manager plays an integral role in any company as they are responsible for overseeing the daily operations of the business. A great operations manager resume should highlight your skills, experience, and accomplishments that can help you stand out from the competition. Here are some key takeaways to help you craft a standout operations manager resume.

• Quantify your accomplishments. Highlight the tangible results of your accomplishments, such as increased efficiency, cost savings, and improved customer satisfaction. Being able to quantify your successes allows potential employers to better understand the value you can bring to their organization.
• Demonstrate your ability to develop processes and procedures. Companies rely on operations managers to develop and implement processes and procedures that will help optimize operations. Showcasing this ability on your resume will help you stand out from the competition.
• Showcase your ability to build teams. An operations manager needs to have the ability to build teams of employees that can work together to accomplish tasks. Showcasing your leadership qualities on your resume helps demonstrate the value you can bring to an organization.
• Prioritize people skills. Highlight your ability to communicate effectively, manage conflicts, and resolve issues. Companies need operations managers who can coordinate and collaborate with other employees to ensure smooth operations.

By following these key takeaways, you can ensure that your operations manager resume stands out from the competition. Demonstrating your accomplishments, ability to develop processes and procedures, team-building skills, and people skills can help showcase the value you can bring to any organization.

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