27 Case Study Examples Every Marketer Should See
Updated: September 05, 2024
Published: August 13, 2018
Putting together a compelling case study is one of the most powerful strategies for showcasing your product and attracting future customers. But it's not easy to create case studies that your audience can’t wait to read.
In this post, I’ll go over the definition of a case study and the best examples to inspire you.
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What is a case study?
Marketing case study examples, digital marketing case study examples.
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A case study is a detailed story of something your company did. It includes a beginning — often discussing a challenge, an explanation of what happened next, and a resolution that explains how the company solved or improved on something.
A case study proves how your product has helped other companies by demonstrating real-life results. Not only that, but marketing case studies with solutions typically contain quotes from the customer.
This means that they’re not just ads where you praise your own product. Rather, other companies are praising your company — and there’s no stronger marketing material than a verbal recommendation or testimonial.
A great case study also has research and stats to back up points made about a project's results.
There are several ways to use case studies in your marketing strategy.
From featuring them on your website to including them in a sales presentation, a case study is a strong, persuasive tool that shows customers why they should work with you — straight from another customer.
Writing one from scratch is hard, though, which is why we’ve created a collection of case study templates for you to get started.
There’s no better way to generate more leads than by writing case studies . However, without case study examples from which to draw inspiration, it can be difficult to write impactful studies that convince visitors to submit a form.
To help you create an attractive and high-converting case study, we've put together a list of some of our favorites. This list includes famous case studies in marketing, technology, and business.
These studies can show you how to frame your company's offers in a way that is useful to your audience. So, look, and let these examples inspire your next brilliant case study design.
These marketing case studies with solutions show the value proposition of each product. They also show how each company benefited in both the short and long term using quantitative data.
In other words, you don’t get just nice statements, like “this company helped us a lot.” You see actual change within the firm through numbers and figures.
You can put your learnings into action with HubSpot's Free Case Study Templates . Available as custom designs and text-based documents, you can upload these templates to your CMS or send them to prospects as you see fit.
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02 Apr 35 TOP MARKETING CASE STUDIES
In the dynamic world of marketing, success often hinges on innovation, creativity, and strategic thinking. While theories and concepts provide a foundation, it’s the real-world applications and success stories that truly inspire and inform marketers around the globe. Marketing case studies offer invaluable insights into the strategies, tactics, and campaigns that have propelled brands to new heights, showcasing the power of creativity, data-driven decision-making, and consumer-centric approaches.
From iconic brand revitalizations to groundbreaking digital campaigns, marketing case studies provide a window into the minds of industry leaders and innovators. These stories not only celebrate achievements but also offer valuable lessons and inspiration for marketers seeking to navigate the ever-evolving landscape of consumer behavior, technology, and competition.
In this comprehensive guide, we delve into 35 top marketing case studies from various industries and sectors. Each case study highlights the exceptional strategies, tactics, and executions that set them apart and contributed to their success. From timeless classics to modern-day triumphs, these case studies offer a roadmap for marketers looking to make their mark and drive results in an increasingly competitive marketplace.
Join us as we explore the stories behind some of the most iconic and influential marketing case studies of all time. From Coca-Cola’s innovative storytelling to Airbnb’s disruptive brand building, these case studies exemplify the ingenuity, adaptability, and creativity that define exceptional marketing in the 21st century.
Get ready to be inspired, informed, and empowered as we uncover the secrets behind the success of these 35 top marketing case studies. Whether you’re a seasoned marketer seeking fresh ideas or a budding enthusiast eager to learn, this journey promises to be enlightening and enriching. So, without further ado, let’s dive into the world of marketing excellence and discover what makes these case studies truly exceptional.
35 Top Marketing Case Studies and What Makes Them Exceptional
1. BEN & JERRY’S “PINT SLICE SOCIAL” MARKETING CASE STUDY
2. BLENDECT’S “WILL IT BLEND?” MARKETING CASE STUDY
3. RED BULL’s STRATOS JUMP MARKETING CASE STUDY
4. BUDWEISER’S “WHASSUP?” MARKETING CASE STUDY
5. OLD SPICE’S “THE MAN YOUR MAN COULD SMELL LIKE” MARKETING CASE STUDY
6. PEPSI: “IS PEPSI OK?” MARKETING CASE STUDY
7. APPLE’S “THINK DIFFERENT” MARKETING CASE STUDY
8. COCA COLA’S “SHARE A COKE” MARKETING CASE STUDY
9. NIKE’S “JUST DO IT” MARKETING CASE STUDY
10. APPLE’S “1984” MARKETING CASE STUDY
11. AXE’S “FIND YOUR MAGIC” MARKETING CASE STUDY
12. BURGER KING’S “RECLAIM THE FLAME” MARKETING CASE STUDY
13. GUINNESS’S “SURFER” MARKETING CASE STUDY
14. MCDONALD’S “I’M LOVIN’ IT” MARKETING CASE STUDY
15. AIRBNB’S “LIVE THERE” MARKETING CASE STUDY
16. LAY’S “DO US A FLAVOR” MARKETING CASE STUDY
17. AMAZON’S “AMAZON PRIME” MARKETING CASE STUDY
18. GOPRO’S “BE A HERO” MARKETING CASE STUDY
19. VOLVO TRUCKS’ “THE EPIC SPLIT” MARKETING CASE STUDY
20. DOVE’S “REAL BEAUTY SKETCHES” MARKETING CASE STUDY
21. SPOTIFY’S “WRAPPED” MARKETING CASE STUDY
22. ICELAND’S GROCERIES MARKETING CASE STUDY
23. HEALTH-ADE’S MARKETING CASE STUDY
24. ALWAYS’ “LIKE A GIRL” MARKETING CASE STUDY
25. COCA-COLA’S “SMALL WORLD MACHINES” MARKETING CASE STUDY
26. BURGER KING’S “WHOPPER DETOUR” MARKETING CASE STUDY
27. AMAZON’S PRIME DAY MARKETING CASE STUDY
28. MCDONALD’S “OUR FOOD, YOUR QUESTIONS” MARKETING CASE STUDY
29. AIRBNB’S “EXPERIENCES” LAUNCH MARKETING CASE STUDY
30. PIZZA HUT’S “HUT REWARDS” LOYALTY PROGRAM MARKETING CASE STUDY
31. BMW’S “THE ULTIMATE DRIVING MACHINE” MARKETING CASE STUDY
32. THE MOST INTEREST MAN IN THE WORLD MARKETING CASE STUDY
33. APPLE’S “GET A MAC” MARKETING CASE STUDY
34. PROCTER AND GAMBLE’S “THANK YOU, MOM” MARKETING CASE STUDY
35. METRO TRAINS “DUMB WAYS TO DIE” MARKETING CASE STUDY
What is a Marketing Case Study?
A marketing case study is a detailed examination of a specific marketing strategy, campaign, or initiative that showcases its implementation, outcomes, and impact on business objectives. It typically includes a comprehensive analysis of the target audience, market conditions, competitive landscape, marketing tactics used, and the results achieved.
In a marketing case study, key components often include the background information to set the context, such as the company’s industry, size, and goals; the challenges or opportunities that led to the marketing initiative; the strategy or approach employed, including the marketing channels, messaging, and creative elements; the execution and implementation phase; and the measurable outcomes, such as increased sales, brand awareness, customer engagement, or other relevant metrics. Additionally, a well-crafted marketing case study may also highlight lessons learned, best practices, and recommendations for future marketing efforts based on the experience and results of the case study.
What Does a Marketing Case Study Consist of?
A marketing case study typically consists of several key elements that provide a comprehensive view of a marketing initiative’s success or failure.
Firstly, it includes a detailed description of the company or brand involved, including its industry, target market, and business objectives. This sets the context for the marketing campaign or strategy being studied.
Secondly, the case study outlines the specific marketing challenge or opportunity that prompted the initiative. This could be anything from entering a new market segment to revamping an existing product’s branding. Understanding the initial problem or goal helps readers grasp the significance of the marketing efforts undertaken.
Thirdly, the case study delves into the strategy and tactics employed to address the challenge or opportunity. This includes details such as the chosen marketing channels (e.g., digital, traditional, social media), messaging, creative assets, budget allocation, and timeline. The rationale behind these decisions and how they align with the company’s overall marketing strategy are typically discussed.
Additionally, a marketing case study often includes measurable outcomes and results. This can encompass various metrics such as increased sales, brand awareness, customer engagement, return on investment (ROI), and market share growth. Data-driven insights and analysis are crucial here, as they demonstrate the effectiveness and impact of the marketing efforts on achieving the stated objectives.
Lastly, a well-rounded marketing case study may also include lessons learned, challenges faced, and recommendations for future strategies based on the experiences and insights gained from the case study. This adds depth and practical value to the document, making it not just a retrospective analysis but also a learning tool for marketers and businesses looking to optimize their marketing efforts.
35 Top Marketing Case Studies
1. ben & jerry’s “pint slice social” campaign.
Ben & Jerry’s, a beloved ice cream brand known for its quirky flavors and social activism, aimed to engage its audience and drive sales of its new product, the Pint Slice, through a creative and interactive marketing campaign.
Ben & Jerry’s launched the “Pint Slice Social” campaign marketing case study, which combined social media engagement with real-world activations to generate excitement and buzz around its new product. The campaign aimed to leverage user-generated content and encourage consumers to share their experiences with the Pint Slice on social media platforms.
The “Pint Slice Social” campaign featured a series of experiential events held in various cities, where consumers could sample the new product and participate in fun activities like photo booths and ice cream-themed games. Ben & Jerry’s also encouraged consumers to share their experiences on social media using the hashtag #PintSliceSocial for a chance to win prizes and be featured on the brand’s official channels.
The marketing case study interactive and experiential elements helped Ben & Jerry’s connect with its audience on a deeper level, fostering brand loyalty and driving repeat purchases. The numbers speak for themselves:
- 100% sample redemption
- 220% increase in customer traction when compared to existing campaigns
- 68% conversion rate
What Makes it Exceptional:
Ben & Jerry’s “Pint Slice Social” campaign marketing case study is exceptional for its combination of real-world activations and social media engagement, which effectively bridged the gap between online and offline experiences. By creating opportunities for consumers to interact with the brand in person and share their experiences online, Ben & Jerry’s successfully amplified its message and generated excitement around its new product.
The PR campaign’s focus on user-generated content and community participation reinforced Ben & Jerry’s brand values of fun, inclusivity, and social activism, making it a standout example of effective marketing in the ice cream industry.
2. Blendtec’s “Will It Blend?” Campaign
Blendtec’s “Will It Blend?” campaign marketing case study emerged as a groundbreaking marketing phenomenon, showcasing the extraordinary power and durability of Blendtec blenders through a series of captivating videos. The campaign’s premise was simple yet ingenious: Blendtec founder Tom Dickson demonstrated the blender’s capabilities by blending unconventional items, ranging from iPhones to golf balls, in a series of entertaining videos.
The campaign’s impact was nothing short of extraordinary. Blendtec’s “Will It Blend?” videos quickly captured the attention of online audiences, garnering millions of views on platforms like YouTube. In fact, the videos became a viral sensation, catapulting Blendtec to internet stardom and earning them the accolade of the 33rd most-viewed series ever on YouTube.
But the success of the campaign wasn’t just limited to online views. The “Will It Blend?” videos had a tangible impact on Blendtec’s bottom line. Sales of the company’s high-end consumer blenders skyrocketed, with figures soaring by an astonishing 500% in 2008 alone. The campaign’s blend of humor, creativity, and product demonstration resonated with consumers, driving both brand awareness and sales.
Blendtec’s “Will It Blend?” marketing case study stands out as a shining example of effective content marketing and brand storytelling. By showcasing the blender’s capabilities in a fun and unconventional way, Blendtec created engaging content that captured the attention of consumers and earned widespread recognition.
Blendtec’s initial “Will It Blend?” videos soared to become the 33rd most-watched series in YouTube history, contributing to a remarkable surge in sales of the company’s $399 premium home blender, with figures skyrocketing by 500% in 2008.
Moreover, the campaign demonstrated the power of viral marketing and user-generated content. The “Will It Blend?” videos sparked conversations and sharing across social media platforms, amplifying Blendtec’s reach and attracting new customers to the brand.
3. Red Bull’s Stratos Jump Campaign
Red Bull’s Stratos Jump campaign marked a pivotal moment in extreme sports history, as Austrian skydiver Felix Baumgartner embarked on a death-defying mission to jump from the edge of space. The audacious stunt not only captivated the world but also propelled Red Bull into the stratosphere of brand recognition and solidified its reputation as a trailblazer in the realm of daring and innovation.
The campaign’s concept was as ambitious as it was awe-inspiring: Felix Baumgartner ascended to the edge of space in a helium balloon before free-falling back to Earth, breaking the sound barrier in the process. The entire event was meticulously planned and executed, with Red Bull leveraging cutting-edge technology and expert precision to ensure Baumgartner’s safety and success.
But the Stratos Jump campaign was more than just a publicity stunt; it was a masterful demonstration of brand storytelling and experiential marketing. By pushing the boundaries of human achievement and showcasing the spirit of adventure, Red Bull tapped into universal themes of courage, determination, and human potential, resonating deeply with audiences worldwide.
With an estimated total cost exceeding $30 million, the investment was worth it. Felix’s jump led to $500+ million in sales.
Red Bull’s Stratos Jump campaign stands out as a shining example of experiential marketing and brand storytelling at its finest. By orchestrating a monumental feat of human achievement and capturing it live for the world to see, Red Bull created an unforgettable moment that resonated with audiences on a visceral level.
4. B udweiser’s “Whassup?” Campaign
Budweiser’s iconic “Whassup?” campaign emerged as a cultural phenomenon in the late 1990s, capturing the essence of friendship, camaraderie, and everyday moments shared over a cold beer. The campaign, which featured a group of friends casually greeting each other with the now-famous phrase “Whassup?”, struck a chord with audiences worldwide and catapulted Budweiser to the forefront of pop culture.
At its core, the “Whassup?” campaign was a celebration of the simple joys of friendship and connection. The ads depicted relatable scenarios of friends catching up over the phone, at work, or while watching sports, punctuated by the exuberant and infectious “Whassup?” greeting. The campaign’s humor and authenticity resonated with viewers, making it an instant hit and spawning countless parodies and cultural references.
But what truly set the “Whassup?” campaign apart was its ability to transcend traditional advertising and become a cultural touchstone. The phrase “Whassup?” became a ubiquitous part of popular lexicon, with people of all ages and backgrounds adopting it as a playful greeting. From late-night talk shows to Hollywood movies, the campaign’s influence extended far beyond the realm of advertising, cementing Budweiser’s place in the zeitgeist.
The impact of the “Whassup?” campaign marketing case study on Budweiser’s brand cannot be overstated.
Budweiser unveiled the campaign in 1999, effectively ushering in what could be termed as the “Whassup Generation.” As a result, their sales surged by 2.4 million barrels, and it was approximated that “Whassup” garnered $20 million worth of complimentary publicity , gauged by the frequency of the phrase’s appearance in television news segments and print media articles.
Budweiser’s “Whassup?” campaign is exceptional for its ability to capture the spirit of a generation and become a cultural phenomenon. By embracing humor, authenticity, and the power of shared experiences, Budweiser created an advertising campaign that resonated with audiences on a deeply personal level.
5. Old Spice’s “The Man Your Man Could Smell Like” Campaign
Old Spice’s “The Man Your Man Could Smell Like” campaign revolutionized the world of men’s grooming products, captivating audiences with its humor, charm, and over-the-top masculinity. Launched in 2010, the campaign featured actor Isaiah Mustafa as the suave and confident “Old Spice Guy,” who effortlessly showcased the brand’s range of body washes and deodorants in a series of witty and memorable commercials.
At its core, the “The Man Your Man Could Smell Like” campaign was a masterclass in comedic storytelling and brand positioning. The ads humorously depicted Mustafa as the epitome of masculinity, effortlessly transitioning from one absurd scenario to the next while delivering clever and memorable lines. The campaign’s irreverent humor and tongue-in-cheek approach to advertising resonated with audiences of all ages, making it a viral sensation and earning it a permanent place in pop culture.
But the success of the “The Man Your Man Could Smell Like” campaign marketing case study extended beyond just laughs and entertainment. The campaign effectively repositioned Old Spice as a modern and relevant brand, shedding its outdated image and appealing to a new generation of consumers. By embracing humor and creativity, Old Spice differentiated itself from competitors and carved out a unique identity in the crowded men’s grooming market.
The objective was to boost body wash sales by 15%, but by May 2010, sales of Old Spice Red Zone Body Wash had surged by 60% compared to the previous year. By July 2010, sales had doubled.
Old Spice’s “The Man Your Man Could Smell Like” campaign stands out as a prime example of how humor and creativity can elevate a brand and resonate with consumers. By embracing absurdity and pushing the boundaries of traditional advertising, Old Spice created a campaign that captured the attention and imagination of audiences worldwide.
6. Pepsi: The “Is Pepsi OK?” Campaign
Pepsi’s “Is Pepsi OK?” campaign aimed to address the common question posed by consumers when offered a Pepsi instead of its rival, Coca-Cola. The campaign sought to reframe this question as a playful affirmation of Pepsi’s unique flavor and appeal.
The campaign featured a series of commercials and digital content showcasing celebrities and ordinary people confidently affirming that Pepsi is more than just “OK” – it’s delicious, refreshing, and the perfect choice for any occasion. The ads humorously acknowledged the perception that Pepsi may not always be the first choice but emphasized its undeniable taste and quality.
The impact of the “Is Pepsi OK?” campaign marketing case study on Pepsi’s brand image and sales was significant. The campaign helped shift consumer perceptions and generate buzz around the brand, driving increased sales and market share for Pepsi. By embracing humor and authenticity, Pepsi effectively engaged with its audience and reinforced its position as a leading beverage choice in the market.
Pepsi recorded a 4% sales increase in the weeks following the campaign, showcasing the efficacy of their marketing endeavors in converting brand perception into tangible outcomes in the market.
Pepsi’s “Is Pepsi OK?” campaign stands out for its clever approach to addressing a common consumer concern. By acknowledging the question head-on and turning it into a positive affirmation of the brand, Pepsi effectively repositioned itself as a confident and desirable choice for consumers.
Moreover, the campaign’s use of humor and relatable situations resonated with audiences, making it memorable and shareable. By creating content that people wanted to engage with and share with others, Pepsi was able to extend the reach and impact of the campaign beyond traditional advertising channels.
7. Apple’s “Think Different” Campaign
Apple, a pioneering technology company, aimed to differentiate itself in the competitive tech market and establish its brand identity as innovative and forward-thinking.
Apple’s strategy with the “Think Different” campaign was to celebrate creativity, individuality, and innovation. The campaign aimed to position Apple as a brand that valued unconventional thinking and challenged the status quo.
The “Think Different” campaign featured television commercials, print advertisements, and digital content that celebrated iconic figures who embodied the spirit of creativity and innovation, such as Albert Einstein, Martin Luther King Jr., and Mahatma Gandhi.
The “Think Different” campaign marketing case study helped redefine Apple’s brand identity and establish its reputation as a leader in innovation and design. The campaign resonated with consumers who valued creativity and originality, driving increased brand loyalty and preference for Apple products. Apple saw significant growth in sales and market share, solidifying its position as a top choice for consumers seeking cutting-edge technology and design.
iPods made up 21.6 percent of the global digital music player market in 2003, and sales accounted for nearly half of Apple’s $7.1 billion in first-quarter revenue in 2007. By 2010, Apple had sold over 297 million iPods and had a 70% market share, reconstructing the digital music player industry in the process.
Apple’s “Think Different” campaign is exceptional for its bold celebration of creativity and innovation. By honoring iconic figures who dared to think differently and make a difference, the campaign inspired consumers to see Apple as more than just a technology company but as a symbol of creativity, empowerment, and progress. The campaign’s powerful message and iconic imagery helped Apple establish a strong emotional connection with consumers, driving loyalty and affinity for the brand.
8. Coca-Cola’s “Share a Coke” Campaign
Coca-Cola’s “Share a Coke” campaign revolutionized the beverage industry by personalizing its iconic soda bottles with popular names and phrases. The campaign aimed to create a deeper emotional connection with consumers and encourage them to share Coca-Cola with friends and family.
By featuring names like “John,” “Sarah,” and “Emily” on Coke bottles, Coca-Cola transformed the act of drinking soda into a personalized experience. Consumers were excited to find their own names or the names of loved ones on Coke bottles, making the product feel uniquely theirs and fostering a sense of belonging.
The “Share a Coke” campaign was launched through various channels, including television commercials, print advertisements, and digital content. Coca-Cola also encouraged consumers to share photos of themselves with personalized Coke bottles on social media using the hashtag #ShareACoke, sparking a wave of user-generated content and online conversations.
Coca-Cola saw increased sales as consumers sought out personalized Coke bottles, and the #ShareACoke hashtag trended on social media platforms, generating millions of impressions and interactions.
Coca-Cola’s “Share a Coke” campaign marketing case study is exceptional for its innovative approach to marketing and its ability to create a personal connection with consumers on a mass scale. By leveraging the power of personalization and social sharing, Coca-Cola transformed its product into a platform for self-expression and social connection.
The campaign also demonstrated Coca-Cola’s willingness to embrace new trends and technologies to engage with consumers. By integrating social media into its marketing strategy, Coca-Cola encouraged consumers to become active participants in the campaign, driving organic growth and word-of-mouth promotion.
This campaign drove dramatic increases in sales:
Volume (+11% versus previous year) Revenue (+11% versus previous year) Share (+1.6% versus previous year) Velocity (+10% versus previous year)
9. Nike’s “Just Do It” Campaign
Nike, a global leader in athletic footwear and apparel, aimed to reinvigorate its brand image and inspire a new generation of athletes to pursue their goals with passion and determination.
Nike’s strategy with the “Just Do It” campaign was to celebrate the spirit of determination, resilience, and perseverance embodied by athletes around the world. The campaign aimed to position Nike as a champion of athletic excellence and a catalyst for personal empowerment and achievement.
The “Just Do It” campaign was launched with a series of television commercials, print advertisements, and digital content featuring athletes from various sports and backgrounds overcoming obstacles and pushing their limits. The campaign emphasized the idea of taking action and embracing challenges with courage and determination, resonating with individuals seeking motivation and inspiration to pursue their dreams.
The “Just Do It” campaign became an iconic symbol of Nike’s brand ethos and a rallying cry for athletes and individuals striving for greatness. The campaign’s message of empowerment and perseverance resonated with consumers worldwide, driving increased brand awareness, loyalty, and sales for Nike. The “Just Do It” slogan became synonymous with Nike’s commitment to excellence and innovation, solidifying the brand’s position as a leader in the athletic industry.
Nike’s “Just Do It” campaign marketing case study is exceptional for its ability to tap into the universal human desire for achievement, empowerment, and self-expression. By celebrating the spirit of determination and resilience, the campaign inspired individuals to push their limits and pursue their goals fearlessly. The “Just Do It” slogan transcended marketing to become a cultural phenomenon, embodying Nike’s brand ethos and influencing popular culture for decades. Nike’s commitment to empowering athletes and individuals to reach their full potential has made the “Just Do It” campaign one of the most iconic and enduring advertising campaigns of all time.
This marketing initiative proved to be a pivotal moment for Nike, catapulting the company’s sales from $877 million to an impressive $9.2 billion. The campaign’s resounding success solidified Nike’s position as the premier brand in the global sportswear industry.
10. Apple’s “1984” Commercial
In 1984, Apple aimed to launch its revolutionary Macintosh computer with a groundbreaking advertisement that would challenge the status quo of the tech industry and establish Apple as a visionary brand.
Apple’s strategy with the “1984” commercial was to create a cinematic and thought-provoking advertisement that would generate buzz and intrigue surrounding the launch of the Macintosh.
The commercial aimed to position Apple as a company that defied convention and empowered individuals to think differently.
Directed by Ridley Scott, the “1984” commercial aired during the Super Bowl XVIII and depicted a dystopian future where conformity and uniformity were enforced by a Big Brother-like figure. A rebellious heroine, representing the spirit of individuality, hurled a sledgehammer at a giant screen, symbolizing the liberation brought by the Macintosh computer. The commercial concluded with the tagline, “On January 24th, Apple Computer will introduce Macintosh. And you’ll see why 1984 won’t be like ‘1984’.”
The “1984” commercial generated significant buzz and became an instant cultural phenomenon. It captured the imagination of viewers and sparked conversations about the future of technology and the power of individual expression. The commercial effectively positioned Apple as an innovative and disruptive force in the tech industry, setting the stage for the successful launch of the Macintosh computer.
Fortunately, the advertisement proved to be a success, as it garnered attention from all the nearby cinemas and television stations. Within a span of 100 days, Apple managed to sell 72,000 computers.
Apple’s “1984” commercial marketing case study is exceptional for its boldness, creativity, and impact. By challenging the conventions of traditional advertising and delivering a powerful message of individual empowerment, the commercial captured the attention of audiences worldwide and solidified Apple’s reputation as a visionary brand.
The commercial’s cinematic quality, provocative imagery, and memorable tagline made it one of the most iconic and influential advertisements of all time, demonstrating Apple’s ability to harness the power of storytelling to connect with consumers on a deeper level.
11. Axe’s “Find Your Magic” Campaign
Axe, a leading men’s grooming brand, sought to evolve its brand image and messaging to resonate with modern consumers and challenge traditional notions of masculinity.
Axe’s strategy with the “Find Your Magic” campaign was to celebrate individuality, self-expression, and confidence, encouraging men to embrace their unique qualities and reject societal pressures to conform to traditional stereotypes of masculinity. The campaign ai
med to position Axe as a brand that empowers men to express themselves authentically and confidently.
The “Find Your Magic” campaign featured a series of advertisements and digital content showcasing a diverse range of men pursuing their passions, expressing their personalities, and defying stereotypes. The campaign celebrated moments of self-discovery, self-expression, and confidence, highlighting the idea that there is no one-size-fits-all definition of masculinity.
The campaign helped reposition Axe as a brand that celebrates diversity and empowers men to be true to themselves, driving brand loyalty and attracting new customers.
The team pointed to the 12% organic reach of the campaign as being crucial to its success.
The campaign accumulated over 39.3 million digital views and garnered four billion media impressions within the initial quarter of its launch. However, its most noteworthy impact was the initiation of a global discourse on masculinity, evident through 225,411 direct engagements with the film and over 12,000 comments across various platforms.
Coupled with a significant increase in overall positive sentiment towards Axe from 14.74% to 41.35%. Since its inception, consumers have undergone substantial reevaluation of the brand, as reflected in YouGov studies indicating a rise in purchase consideration among men in the US from 16% to 20%.
Axe’s “Find Your Magic” campaign marketing case study is exceptional for its bold reimagining of masculinity and its commitment to celebrating diversity and individuality. By challenging traditional stereotypes and promoting a message of inclusivity and self-confidence, Axe distinguished itself from competitors in the men’s grooming market. The campaign’s positive message resonated with consumers and helped strengthen Axe’s brand identity, positioning the brand as a champion of authenticity and self-expression.
12. Burger King’s “Reclaim the Flame” Campaign
Burger King’s “Reclaim the Flame” campaign ignited a fiery spirit of rebellion against its fast-food rival, McDonald’s. Launched as a bold marketing maneuver during the 2008 Beijing Olympics, the campaign sought to reclaim the iconic flame-grilled taste that set Burger King apart from its competitors.
The campaign centered around a series of provocative advertisements that directly challenged McDonald’s by emphasizing Burger King’s commitment to flame-grilling its burgers for superior taste and quality. Through witty slogans and visually striking imagery, Burger King positioned itself as the champion of authentic, flame-grilled flavor in the fast-food industry.
The impact of the “Reclaim the Flame” campaign was palpable, as it sparked a renewed interest in Burger King’s flame-grilled offerings and reignited consumer loyalty. The campaign’s bold messaging and innovative promotions resonated with audiences, driving increased foot traffic to Burger King restaurants and boosting sales of its signature flame-grilled burgers.
Consolidated comparable sales increased 10%, with system-wide sales up 15% year-over-year, and net restaurant growth was 4.2%.
The Burger King international business grew system-wide sales by 19%, adding more than $400 million of incremental sales year-over-year.
Burger King’s “Reclaim the Flame” campaign marketing case study stands out for its audacious approach to marketing and its unapologetic challenge to its biggest competitor. By leveraging bold messaging and provocative promotions, Burger King effectively positioned itself as the antithesis to McDonald’s, appealing to consumers who sought a more authentic and flavorful fast-food experience.
13. Guinness’s “Surfer” Advertisement
Guinness, an iconic Irish stout beer brand, aimed to reinvigorate its image and appeal to a younger demographic while staying true to its heritage and values.
Guinness launched the “Surfer” advertisement, a visually stunning and emotionally resonant commercial that showcased the brand’s commitment to quality, craftsmanship, and authenticity. The advertisement aimed to evoke a sense of awe and admiration while also conveying the message that Guinness is more than just a beer—it’s a symbol of strength, resilience, and the pursuit of excellence.
The “Surfer” advertisement featured breathtaking footage of waves crashing against a rocky coastline, interspersed with scenes of a lone surfer navigating the tumultuous waters with skill and determination. As the surfer reaches the shore and takes a sip of Guinness, the tagline “Good things come to those who wait” appears on the screen, reinforcing the brand’s message of patience, perseverance, and reward.
The commercial helped rejuvenate Guinness’s brand image and appeal to a younger audience while also resonating with existing fans of the brand. The advertisement’s message of patience and perseverance struck a chord with viewers, reinforcing Guinness’s reputation as a beer worth waiting for.
The ad led to a 12% uplift in Guinness’s sales. It was a commercial success, beating all its internal targets, helped by the launch of a new product at the same time – Guinness Extra Cold.
Guinness’s “Surfer” advertisement is exceptional for its ability to capture the essence of the brand’s heritage and values while also appealing to contemporary sensibilities. By celebrating the beauty of nature, the power of human determination, and the rewards of patience, the advertisement transcended traditional beer commercials and created a powerful emotional connection with viewers. The “Surfer” advertisement exemplifies Guinness’s commitment to quality, craftsmanship, and authenticity, reaffirming its status as one of the world’s most iconic beer brands.
14. McDonald’s “I’m Lovin’ It” Campaign
McDonald’s “I’m Lovin’ It” campaign epitomizes the fast-food giant’s ability to connect with consumers on a global scale through catchy slogans and memorable advertising. Launched in 2003, this campaign marked a significant shift in McDonald’s marketing strategy, aiming to evoke positive emotions and create a sense of love and affinity for the brand among customers worldwide.
At the heart of the “I’m Lovin’ It” campaign was a series of television commercials featuring upbeat music, vibrant visuals, and relatable scenarios showcasing people of all ages enjoying McDonald’s menu items. The catchy jingle, composed by music producer Pharrell Williams, became instantly recognizable and synonymous with the McDonald’s brand, further solidifying its place in popular culture.
The impact of the “I’m Lovin’ It” campaign on McDonald’s brand perception and sales was profound. The campaign helped rejuvenate McDonald’s image, positioning it as a modern and relevant brand that resonated with consumers of all ages. By emphasizing the emotional connection between customers and the brand, McDonald’s fostered loyalty and affinity among its customer base, driving increased foot traffic and sales at its restaurants worldwide.
Thanks to the advertising initiative, McDonald’s achieved its most robust quarterly sales growth in nearly two decades, witnessing a remarkable 8.2% surge in global sales during the first quarter of 2004. The “I’m Lovin’ It” campaign played a pivotal role in driving this growth. Additionally, the company experienced a notable 9% increase in sales within the United States during the corresponding period.
McDonald’s “I’m Lovin’ It” campaign marketing case study stands out for its ability to create a universal and enduring brand message that transcends cultural and linguistic barriers. By tapping into the universal human desire for happiness and satisfaction, McDonald’s crafted a campaign that resonated with consumers around the world, regardless of age, background, or location.
15. Airbnb’s “Live There” Campaign
In 2016, Airbnb aimed to differentiate itself in the travel industry and emphasize its unique offering of local experiences.
Airbnb launched the “Live There” campaign, focusing on the idea that staying in an Airbnb property allows travelers to experience destinations like a local.
The campaign featured ads showcasing authentic local experiences, such as dining with locals or exploring hidden gems. It aimed to evoke a sense of belonging and immersion in the destination. The campaign resonated with travelers seeking authentic and immersive travel experiences, contributing to Airbnb’s continued growth and market leadership.
The campaign’s effect on return on investment (ROI) was notable. The “Live There” initiative enabled Airbnb to attain a 51% surge in bookings and an impressive 127% rise in revenue. Through adept utilization of digital marketing channels and prioritizing genuine travel experiences, Airbnb effectively engaged their intended demographic, resulting in substantial business outcomes.
Airbnb’s “Live There” campaign marketing case study is exceptional for its focus on authentic and immersive travel experiences. By highlighting the unique aspects of staying in an Airbnb property, the campaign differentiated Airbnb from traditional accommodations and appealed to travelers seeking more meaningful connections with destinations and communities.
16. Lay’s “Do Us a Flavor” Campaign
Lay’s, a popular snack brand, aimed to engage consumers and drive sales by crowdsourcing new and innovative flavor ideas through its “Do Us a Flavor” campaign.
Lay’s strategy with the “Do Us a Flavor” campaign was to tap into consumer creativity and generate excitement around its brand by inviting consumers to submit their own flavor ideas. The campaign aimed to leverage user-generated content and community participation to create a sense of ownership and anticipation among consumers.
The “Do Us a Flavor” campaign encouraged consumers to submit their flavor ideas online, with the chance to win cash prizes and see their creations turned into actual Lay’s potato chip flavors. Lay’s promoted the campaign through social media, advertising, and in-store promotions, encouraging consumers to participate and vote for their favorite submissions.
The competition began in July 2012 with the unveiling of a temporary store situated in the heart of Times Square, offering visitors the opportunity to sample all 22 Lay’s flavors available in the U.S., explore flavors from around the globe, engage with celebrity spokespeople Eva Longoria and chef Michael Symon, and even catch a glimpse of what $1 million in cash looked like.
Initially aiming to amass 1.2 million flavor submissions, Lay’s surpassed expectations by receiving an astounding 3.8 million entries. Throughout the nearly 10-month campaign duration, its Facebook page witnessed an average of over 22.5 million visits each week. Moreover, sales experienced a remarkable surge of 12% year-on-year during the campaign, far surpassing the initially projected three percent increase.
Lay’s “Do Us a Flavor” campaign marketing case study is exceptional for its innovative approach to product development and its ability to engage consumers in a fun and interactive way. By crowdsourcing flavor ideas from consumers, Lay’s not only generated excitement and buzz around its brand but also created a sense of community and collaboration among its customers.
The campaign’s success demonstrated Lay’s commitment to listening to its consumers and delivering products that resonate with their preferences and tastes.
17. Amazon’s “Amazon Prime” Campaign
Amazon’s “Amazon Prime” campaign revolutionized the e-commerce industry by introducing a subscription service that offered unparalleled convenience, savings, and benefits to customers. The campaign aimed to promote Amazon Prime as more than just a shipping service, but as a comprehensive membership program that encompasses a wide range of perks and services.
At the core of the “Amazon Prime” campaign is the promise of fast, free shipping on millions of items, allowing members to enjoy expedited delivery on their purchases with no minimum order requirement. Additionally, Prime members gain access to a plethora of exclusive benefits, including streaming of movies, TV shows, and music through Prime Video and Prime Music, unlimited photo storage with Prime Photos, and early access to Lightning Deals on Amazon’s platform.
Amazon Prime has quite recently introduced ads into their campaign. The company’s analysts estimate that revenue generated from Prime Video advertisements will reach $1.3 billion in 2024, with projections indicating a rise to $2.3 billion the following year. However, that’s just the beginning: According to the analysts’ forecasts, the e-commerce giant could potentially accrue an additional $500 million annually in 2024 and 2025 from Prime members who opt to bypass ad viewing.
Amazon’s “Amazon Prime” campaign marketing case study stands out for its ability to redefine the e-commerce landscape and create a loyal and engaged customer base. By bundling a wide range of benefits into a single membership program, Amazon has transformed the way people shop online, making Prime membership synonymous with convenience, value, and innovation.
18. GoPro’s “Be a Hero” Campaign
GoPro’s “Be a Hero” campaign embodies the adventurous spirit and passion for storytelling that defines the brand’s identity. The campaign encourages users to capture and share their most epic moments using GoPro cameras, empowering them to become heroes of their own stories.
At the core of the “Be a Hero” campaign is GoPro’s belief that everyone has the potential to live a life worth recording.
The campaign leverages social media platforms, such as Instagram and YouTube, to showcase the incredible footage captured by GoPro users in various extreme sports, outdoor adventures, and everyday moments. By highlighting the versatility and durability of its cameras, GoPro positions itself as the ultimate tool for capturing life’s most exhilarating experiences.
The impact of the “Be a Hero” campaign on GoPro’s brand perception and sales has been significant. By encouraging users to become content creators and ambassadors for the brand, GoPro has cultivated a loyal fan base and differentiated itself from competitors in the action camera market. The campaign has also helped GoPro maintain its position as a leader in the industry and drive continued growth and innovation.
This campaign was a huge success nearly doubling its revenue throughout the following years; from $234.2 million in 2011 to $526 million in 2012 and $985.7 million in 2013.
GoPro’s “Be a Hero” campaign marketing case study stands out for its ability to tap into the aspirational desires of its target audience and inspire them to live life to the fullest. By empowering users to capture and share their most epic moments, GoPro has created a powerful brand narrative that resonates with adventurers, athletes, and storytellers around the world.
19. Volvo Trucks’ “The Epic Split” Campaign
Volvo Trucks’ “The Epic Split” campaign featuring Jean-Claude Van Damme is one of the most iconic and memorable marketing stunts in recent history. The campaign aimed to showcase the precision and stability of Volvo Trucks’ dynamic steering system through a jaw-dropping demonstration performed by the legendary action star, Jean-Claude Van Damme.
At the heart of the campaign is a mesmerizing video that captures Van Damme performing an incredible split between two moving Volvo Trucks. Set to the haunting melody of Enya’s “Only Time,” the video showcases Van Damme’s unparalleled agility and balance as he maintains a perfect split position while suspended between the two trucks as they reverse along a deserted runway.
The video quickly went viral, garnering millions of views within days of its release and sparking widespread admiration and discussion among viewers worldwide.
In addition to the viral video, the campaign was supported by a comprehensive digital and social media strategy that amplified its reach and impact. Through strategic partnerships with influencers and media outlets, Volvo Trucks ensured that “The Epic Split” reached a wide audience and generated maximum buzz and engagement.
This video was part of Volvo Trucks’ Live Test film, which between June 2012 and May 2014 generated 100m+ YouTube views and were shared nearly 8 million times.
According to the agency, the campaign generated 20,000 media reports worldwide which gives an estimated $172.6m.
Volvo Trucks’ “The Epic Split” campaign marketing case study stands out for its sheer audacity and creativity. By enlisting Jean-Claude Van Damme to perform an awe-inspiring stunt that perfectly showcased the capabilities of its trucks, Volvo Trucks created a marketing masterpiece that captured the imagination of millions.
20. D ove’s “Real Beauty Sketches” Campaign
Dove aimed to challenge beauty stereotypes and promote self-esteem among women.
Dove launched the “Real Beauty Sketches” campaign, featuring an FBI-trained sketch artist creating composite sketches of women based on their own descriptions and those of strangers.
The campaign’s video highlighted the stark difference between how women perceive themselves and how others see them, emphasizing the negative impact of self-criticism on self-esteem. It went viral, sparking conversations about beauty standards and generating widespread media coverage.
As a result of the Real Beauty campaign, sales for Dove jumped from $2.5 to $4 billion in the campaign’s first ten years. The corporation boosted its revenues by 10% within a year. Nearly two decades later, the promotional endeavor continues to be active, with intentions to extend its reach into the digital realm.
Dove’s “Real Beauty Sketches” campaign is exceptional for its emotional resonance and societal impact. By shedding light on the issue of self-esteem and body image, Dove struck a chord with audiences and sparked a global conversation about beauty, confidence, and self-acceptance.
21. Spotify’s “Wrapped” Campaign
Spotify’s “Wrapped” campaign has become an annual phenomenon that celebrates the unique music tastes and listening habits of its users. The campaign offers personalized insights and highlights into each user’s year of listening on the platform, including their most-streamed songs, artists, and genres.
At the core of the “Wrapped” campaign is the idea of music as a deeply personal and emotive experience. By curating and presenting users with a personalized summary of their year in music, Spotify aims to foster a sense of connection and nostalgia while also showcasing the diversity and richness of its music library.
The campaign unfolds across various touchpoints, including the Spotify app, social media platforms, and digital advertisements. Users are encouraged to share their “Wrapped” summaries with friends and followers, sparking conversations and debates about music preferences and discoveries.
One of the key strengths of the “Wrapped” campaign is its ability to tap into the power of data and personalization.
The impact of the “Wrapped” campaign on Spotify’s brand perception and user engagement has been profound. The number of posts on X about Spotify Wrapped in 2021 jumped 461% from the previous year. A popular marketing firm found that Spotify’s 2020 Wrapped campaign led to a 21% increase in app downloads that December.
Spotify’s “Wrapped” campaign marketing case study stands out for its ability to transform data into meaningful and emotional experiences for users. By curating personalized summaries that celebrate the diversity and individuality of each user’s music tastes, Spotify creates a sense of connection and belonging that resonates deeply with its audience.
22. Iceland Groceries Campaign
Iceland, a UK-based supermarket chain, embarked on a groundbreaking marketing campaign to challenge misconceptions and revolutionize perceptions surrounding frozen food. The campaign aimed to redefine the narrative around frozen groceries by highlighting their quality, convenience, and sustainability.
At the heart of the Iceland Groceries campaign is a commitment to transparency and authenticity. By showcasing the sourcing and production processes behind its frozen food offerings, Iceland sought to reassure consumers about the freshness and nutritional value of its products.
One of the key strengths of the Iceland Groceries campaign is its focus on education and empowerment. By providing consumers with information about the benefits of frozen food and debunking common myths, Iceland empowers them to make informed choices and embrace frozen groceries as a convenient and sustainable option.
By showcasing a diverse range of everyday people using their products, Iceland saw a 55% retention rate on Facebook videos, a 59% on Youtube and their approval rating increased from 10% to 70%.
The Iceland Groceries campaign marketing case study stands out for its boldness and innovation in challenging industry norms and stereotypes. By tackling misconceptions head-on and championing the benefits of frozen food, Iceland has sparked meaningful conversations and changed perceptions among consumers.
23. Health-Ade’s Marketing Campaign
Health-Ade, a leading kombucha brand in the United States, embarked on an innovative marketing campaign to promote its products and differentiate itself in the competitive beverage market. The campaign aimed to position Health-Ade as a premium and health-conscious choice for consumers seeking natural and nutritious beverages.
At the core of the Health-Ade marketing campaign is a commitment to authenticity and quality. Unlike many mass-produced beverages, Health-Ade kombucha is handcrafted in small batches using only the highest quality ingredients, including organic tea and natural flavors. The campaign highlights Health-Ade’s dedication to traditional brewing methods and its unwavering commitment to producing the best-tasting and most nourishing kombucha on the market.
Through vibrant imagery, engaging storytelling, and compelling messaging, Health-Ade showcases the unique flavor profiles and health benefits of its kombucha, inviting consumers to join the “Health-Ade family” and embrace a healthier lifestyle.
Thanks to their campaign, Health-Ade generated 1.6 million impressions, all done with influencer marketing. They generated $11.200 worth of impressions using only a fraction of the cost.
The Health-Ade marketing campaign marketing case study stands out for its authenticity, quality, and commitment to promoting health and wellness. By prioritizing transparency and education, Health-Ade has earned the trust and loyalty of consumers, distinguishing itself from competitors and driving strong sales growth.
Moreover, the campaign’s focus on creating a sense of community and belonging has been instrumental in building brand affinity and advocacy. Through engaging storytelling and experiential activations, Health-Ade has fostered connections with consumers and established itself as not just a beverage brand, but a lifestyle choice.
24. Always’ “Like a Girl” Campaign
Always sought to challenge societal perceptions of what it means to do something “like a girl” and empower girls and women.
Always launched the “Like a Girl” campaign, featuring a video highlighting the negative connotations associated with the phrase “like a girl” and showcasing the confidence and strength of young girls.
The video aimed to change the meaning of “like a girl” to represent strength, confidence, and capability. It sparked a global conversation about gender stereotypes and garnered widespread praise for its empowering message. Always continued the campaign with initiatives to support girls’ confidence and self-esteem.
The results of Always #LikeAGirl campaign led to 4.4bn+ media impressions and 177,000 #LikeAGirl tweets in the first three months. After the campaign, 50% of women chose to purchase Always brand over competitors.
Always ‘ “Like a Girl” campaign marketing case study is exceptional for its impact on cultural perceptions and empowerment. By challenging ingrained stereotypes and celebrating the strength and potential of girls, Always inspired positive change and fostered a more inclusive and supportive environment for girls and women worldwide.
25. Coca-Cola’s “Small World Machines”
Coca-Cola aimed to foster connections between people from India and Pakistan, two neighboring countries with a history of tension.
Coca-Cola created “Small World Machines,” special vending machines placed in public areas in India and Pakistan, allowing people from both countries to interact with each other via live video feeds.
Participants could see and interact with each other in real-time, completing tasks together and sharing moments of joy. The initiative aimed to break down barriers and promote peace and understanding between the two nations.
It was a real success: over 10,000 Cokes were distributed during the campaign, Coca-Cola garnered more than 58 million media impressions, it received 4,000+ unique mentions on news websites, TV broadcasts, blogs, and forums and even became a big hit at the Cannes Film Festival in 2013.
During the campaign, posts about “Coke” or “Coca-Cola” increased by 25%, earning their account over 34,000 new followers within 15 days.
Coca-Cola’s “Small World Machines” campaign marketing case study is exceptional for its efforts to bridge divides and promote unity through technology and shared experiences. By facilitating interactions between individuals from countries with historical tensions, Coca-Cola demonstrated the power of human connection and the potential for brands to promote social good and understanding on a global scale.
26. Burger King’s “Whopper Detour” Campaign
Burger King, a global fast-food chain, aimed to increase customer engagement and drive traffic to its restaurants through an innovative marketing campaign.
Burger King launched the “Whopper Detour” campaign, which leveraged geolocation technology to offer customers a steep discount on its signature burger, the Whopper, but with a catch: they could only claim the deal by ordering through the Burger King app while physically inside or near a McDonald’s restaurant.
Using geofencing technology, Burger King targeted customers who were within 600 feet of a McDonald’s restaurant. When these customers opened the Burger King app, they were prompted to “unlock” the Whopper deal by navigating to the nearest Burger King location. The campaign generated buzz and curiosity among consumers, driving them to download the Burger King app and visit Burger King restaurants to claim their discounted Whoppers.
The “Whopper Detour” campaign was a success, generating millions of app downloads and significantly increasing foot traffic to Burger King restaurants.
Burger King experienced a notable surge, with a 53.7% rise in monthly active users (MAUs) for its mobile app. The percentage of users opting to share their location data with Burger King skyrocketed by 143%. Remarkably, the total return on investment (ROI) from the Whopper Detour campaign reached an impressive 37-1.
Burger King’s “Whopper Detour” campaign marketing case study is exceptional for its creativity, innovation, and effectiveness in driving customer engagement and foot traffic to its restaurants. By leveraging geolocation technology and gamifying the customer experience, Burger King created a memorable and engaging campaign that resonated with consumers and generated excitement around its brand.
The campaign’s success demonstrates Burger King’s willingness to push the boundaries of traditional marketing and its ability to connect with consumers in new and unexpected ways.
27. Amazon’s Prime Day
Amazon sought to drive sales and boost Prime membership subscriptions during typically slower shopping periods. Amazon launched Prime Day, a one-day shopping event exclusive to Prime members, offering discounts on a wide range of products.
Prime Day featured limited-time deals, flash sales, and exclusive product launches, creating a sense of urgency and excitement among shoppers. The event generated record-breaking sales, surpassing even Black Friday and Cyber Monday numbers. Additionally, Prime membership sign-ups increased significantly during Prime Day.
In the U.S., spending increased by 6.1% to $12.7 billion compared to the previous year. Prime members purchased over 375 million items worldwide and saved more than $2.5 billion with Prime Day discounts .
Amazon’s Prime Day marketing case study is exceptional for its ability to create a shopping frenzy and drive sales while also incentivizing Prime membership subscriptions. By offering exclusive deals and benefits to Prime members, Amazon not only boosted revenue but also strengthened customer loyalty and engagement, solidifying Prime as a must-have subscription service for millions of shoppers.
28. McDonald’s “Our Food, Your Questions” Campaign
McDonald’s aimed to address misconceptions and concerns about the quality and sourcing of its food ingredients.
They launched the “Our Food, Your Questions” campaign, inviting customers to ask any questions they had about McDonald’s food via social media and other channels.
McDonald’s responded transparently to customer inquiries, providing detailed information about its food sourcing, preparation methods, and quality standards. The campaign helped demystify McDonald’s food and build trust with customers by demonstrating the company’s commitment to transparency and quality.
McDonald’s witnessed a notable uptick, with a 29% increase in its food quality perception score and a 35% boost in the company’s trust score. Throughout the campaign period, McDonald’s experienced a commendable 14% growth in sales. Undoubtedly, honesty emerged as the most effective strategy.
McDonald’s “Our Food, Your Questions” campaign marketing case study is exceptional for its transparency and engagement with customers. By openly addressing concerns and providing clear information about its food, McDonald’s strengthened its relationship with consumers and demonstrated a willingness to listen and respond to their feedback.
29. Airbnb’s “Experiences” Launch
Airbnb aimed to expand its offerings beyond accommodations and provide travelers with unique, immersive experiences.
Airbnb launched “Experiences,” a platform where hosts could offer activities, tours, and workshops to travelers, allowing them to engage with local culture and communities.
They curated a diverse range of experiences, from cooking classes to outdoor adventures, and promoted them to travelers worldwide. The platform quickly gained popularity, attracting both hosts and guests seeking authentic and personalized travel experiences.
The UK-based brand tracker BrandIndex showed an increase in ad awareness for Airbnb, rising from 2.8 to 14.1 over six months after the campaign’s launch. Altogether, Airbnb’s strategy resulted in an increase of 172K followers.
Airbnb’s “Experiences” launch is exceptional for its innovation and ability to tap into the growing demand for experiential travel. By leveraging its existing platform and network of hosts, Airbnb expanded its offerings to include activities and experiences, further enhancing its value proposition and solidifying its position as a leader in the travel industry.
30. Pizza Hut’s “Hut Rewards” Loyalty Program
Pizza Hut, a leading pizza restaurant chain, aimed to increase customer retention and drive repeat business in a competitive market.
Pizza Hut’s strategy with the “Hut Rewards” loyalty program was to incentivize customers to return to their restaurants by offering rewards and discounts for frequent purchases. The program aimed to build customer loyalty and increase customer lifetime value by rewarding customers for their continued patronage.
The “Hut Rewards” loyalty program allowed customers to earn points for every dollar spent on Pizza Hut purchases, including online orders, delivery, and dine-in. Customers could redeem their points for free pizzas, sides, and other menu items, providing an incentive for repeat visits.
The loyalty program proved to be successful in driving customer engagement and loyalty for Pizza Hut. It attracted new customers and encouraged existing customers to increase their frequency of visits and spending.
Pizza Hut saw an increase in customer retention and repeat business, leading to higher sales and revenue for the company.
The conversion rates were impressive, with a remarkable 75% of email subscribers transitioning to Hut Rewards within the initial nine months of the launch. Pizza Hut experienced a notable 5% surge in the American Customer Satisfaction Index (ACSI), marking the most significant industry advancement of the year and securing the top position among national pizza chains.
Pizza Hut’s “Hut Rewards” loyalty program marketing case study is exceptional for its ability to effectively incentivize customer loyalty and drive repeat business. By offering tangible rewards for frequent purchases, Pizza Hut created a strong incentive for customers to choose Pizza Hut over competitors and return to their restaurants regularly.
The program’s simplicity and accessibility made it easy for customers to participate, further enhancing its effectiveness in building brand loyalty and increasing customer lifetime value.
31. BMW’s “The Ultimate Driving Machine” Campaign
BMW’s “Ultimate Driving Machine” campaign, introduced in the early 1970s, remains one of the most iconic and enduring advertising campaigns in the automotive industry. The campaign aimed to redefine the perception of BMW automobiles by emphasizing the brand’s commitment to delivering unparalleled performance, precision engineering, and driving pleasure.
Through a series of television commercials, print advertisements, and digital content, BMW positioned itself as the premier choice for drivers who demanded more than just transportation – they sought an exhilarating driving experience unlike any other.
The campaign leveraged innovative storytelling techniques and striking visuals to showcase BMW’s vehicles in action, highlighting their agility, responsiveness, and dynamic performance on the road.
BMW has employed the tagline “Ultimate Driving Machine” for over three decades. Over this period, its sales in the U.S. have surged from 15,007 units in 1974, the year preceding the inception of the ad slogan, to an impressive 266,200 units in 2005.
BMW’s “Ultimate Driving Machine” campaign marketing case study is exceptional for its longevity, consistency, and effectiveness in communicating the brand’s core values and identity. By focusing on the driving experience and performance capabilities of its vehicles, BMW differentiated itself from competitors and established a unique position in the automotive market.
32. “The Most Interesting Man in the World” Campaign
Dos Equis launched its iconic “The Most Interesting Man in the World” campaign to redefine the beer industry’s advertising landscape. The campaign aimed to position Dos Equis as the beer of choice for discerning and adventurous consumers seeking sophistication and worldly experiences.
The campaign was about the enigmatic and charismatic character of “The Most Interesting Man in the World.” Portrayed by actor Jonathan Goldsmith, this suave and debonair figure embodied the epitome of sophistication, charm, and adventure. Through a series of memorable television commercials, print advertisements, and digital content, Dos Equis brought the character to life, regaling viewers with tales of his extraordinary exploits and remarkable accomplishments.
The campaign’s success was built on the strength of its storytelling and the allure of its central character. With his distinctive catchphrase, “I don’t always drink beer, but when I do, I prefer Dos Equis,” “The Most Interesting Man in the World” captured the imagination of audiences worldwide, becoming a cultural phenomenon in the process.
In 2009 Dos Equis saw an increase of 22% in sales, even while other brands were seeing a deep fall (beer imported into the U.S. flagged significantly as craft beer took over, and sales fell about 4%).
Dos Equis’ “The Most Interesting Man in the World” campaign marketing case study stands out for its boldness, creativity, and enduring appeal. By creating a compelling character and narrative that transcended traditional beer advertising, Dos Equis captured the hearts and minds of consumers, elevating its brand to iconic status.
The campaign’s success was driven by its ability to tap into universal themes of adventure, intrigue, and sophistication. By positioning Dos Equis as the beer of choice for those who embrace life’s extraordinary moments, the campaign resonated with consumers across demographics.
33. Apple’s “Get a Mac” Campaign
Apple’s “Get a Mac” campaign was a series of television commercials that aimed to highlight the superiority of Mac computers over PCs in a humorous and relatable manner. The campaign featured two characters: a young, casually dressed man representing a Mac computer (played by actor Justin Long) and an older, more formal man representing a PC (played by actor John Hodgman).
Each commercial followed a similar format, with the two characters engaging in witty banter as they discussed various aspects of computer usage and functionality. The Mac character would typically showcase the ease of use, reliability, and innovative features of Mac computers, while the PC character would struggle with technical issues, viruses, and compatibility problems.
The brilliance of the “Get a Mac” campaign lay in its simplicity and effectiveness. By personifying the two types of computers and highlighting the differences between them in a lighthearted and entertaining manner, Apple effectively communicated the benefits of choosing a Mac over a PC to consumers.
The effects were immediate. Apple experienced a surge of 200,000 additional Mac sales within just one month following the campaign’s debut. By year-end, sales figures exhibited a remarkable 39% increase compared to the previous year.
Apple’s “Get a Mac” campaign marketing case study is exceptional for its ability to effectively communicate complex technical concepts in a simple and engaging manner. By using humor and relatable characters, Apple made the benefits of Mac computers accessible to a wide audience, driving increased interest and adoption of its products.
Moreover, the campaign’s emphasis on user experience and innovation resonated with consumers who were increasingly seeking technology solutions that were intuitive, reliable, and stylish. By positioning Mac computers as the superior choice for creative professionals, students, and everyday users alike, Apple successfully differentiated itself from competitors and established a loyal customer base.
34. Procter & Gamble’s “Thank You, Mom” Campaign
Procter & Gamble’s “Thank You, Mom” campaign was a heartwarming and emotionally resonant tribute to the mothers of Olympic athletes. The campaign aimed to celebrate the unwavering support and sacrifices made by mothers in nurturing their children’s dreams and aspirations, particularly as they pursued excellence in sports on the global stage.
The centerpiece of the campaign was a series of television commercials and digital content that showcased the intimate and poignant moments between Olympic athletes and their mothers. These emotionally charged vignettes depicted the mothers’ role as pillars of strength, encouragement, and inspiration throughout their children’s athletic journeys, from their earliest beginnings to the pinnacle of their success on the Olympic stage.
By highlighting the profound bond between mothers and their children, the “Thank You, Mom” campaign struck a chord with audiences worldwide, eliciting a range of emotions from nostalgia and admiration to gratitude and reverence. It served as a powerful reminder of the pivotal role that mothers play in shaping their children’s lives and fostering their dreams, both on and off the field of competition.
Thank You, Mom was the biggest and most successful global campaign in P&G’s 175-year history with $500 million in global incremental P&G sales, 76 billion global media impressions, and over 74,000,000 global views.
Procter & Gamble’s “Thank You, Mom” campaign marketing case study is exceptional for its emotional resonance and universal appeal. By celebrating the selfless love and sacrifice of mothers, the campaign struck a chord with audiences of all ages and backgrounds, fostering a deep and lasting connection with the brand.
Moreover, the campaign’s alignment with the Olympic Games provided a powerful platform to amplify its message of gratitude and appreciation on a global scale. Through its partnership with the world’s premier sporting event, Procter & Gamble was able to reach audiences around the world and inspire millions with its heartfelt tribute to mothers.
35. Metro Trains – Dumb Ways to Die
Metro Trains’ “Dumb Ways to Die” campaign was a groundbreaking and innovative public safety initiative aimed at promoting railway safety in Melbourne, Australia. The campaign sought to raise awareness about the dangers of reckless behavior around trains and railway tracks in a creative and engaging manner.
At the heart of the campaign was a catchy song and colorful animation featuring a cast of quirky characters engaging in various foolish and dangerous activities, such as standing too close to the edge of the platform or playing on railway tracks. The song’s upbeat melody and humorous lyrics served to captivate audiences of all ages, while delivering a serious message about the potential consequences of risky behavior near trains.
In addition to the animated video, the “Dumb Ways to Die” campaign was accompanied by a range of educational materials and interactive experiences, including posters, social media content, and mobile games. These elements helped to reinforce the campaign’s safety message and encourage audiences to take positive actions to prevent accidents and injuries on and around railway tracks.
Thanks to this campaign, , Metro Trains found around a 20% reduction in train station incidents.
Within 24 hours of launch, the Dumb Ways to Die song was ranked in the iTunes top 10. In just 48 hours it became number 6 in the singer/songwriter category globally. Many covers were produced by different artists and the song was used in school as an effective method for teaching safety.
Metro Trains’ “Dumb Ways to Die” campaign marketing case study is exceptional for its ability to tackle a serious and important issue with creativity, humor, and humanity. By using animation, music, and storytelling to deliver its safety message, the campaign transcended traditional public service announcements and connected with audiences on a deeper level.
The Future of Marketing Case Studies
The exploration of these 35 top marketing case studies unveils a diverse array of strategies, executions, and exceptional results achieved by brands across various industries. From innovative product launches to impactful social campaigns, each case study exemplifies the power of creativity, strategic thinking, and consumer-centric approaches in driving success.
What stands out in these case studies is the emphasis on authenticity, engagement, and addressing consumer needs and aspirations. Brands that dared to be bold, transparent, and empathetic resonated deeply with their audiences, fostering lasting connections and loyalty.
Moreover, these case studies underscore the importance of adaptability and innovation in navigating rapidly evolving market landscapes. Brands that embraced change, leveraged emerging technologies, and responded effectively to shifting consumer behaviors emerged as leaders in their respective industries.
Ultimately, the success of these marketing case studies lies in their ability to capture hearts, minds, and market share through compelling storytelling, genuine human connections, and a relentless pursuit of excellence.
As brands continue to navigate the ever-changing marketing landscape, these case studies serve as valuable lessons and inspiration for creating impactful campaigns that stand the test of time and leave a lasting impression on consumers.
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Service Logic Marketing - Komatsu & Caterpillar Case
Case study - 3 pages - services marketing.
Despite the global competition, the American construction machinery company, Caterpillar, is still the leader today, partly thanks to the quality of its machines. However, to cope with growing competition, quality, producing a defect-free product or service right from the beginning is not enough...
SWOT Analysis - The organic food marketing strategy
Case study - 10 pages - services marketing.
The rising awareness concerning organic food substances among individuals across the globe has been one of the critical factors driving the accelerated growth of organic products within the global market. Additionally, rising concerns from potential consumers regarding the use of harmful chemical...
Pestel Analysis - The real estate market in the US
Case study - 6 pages - services marketing.
The United States' housing market is experiencing a considerable shift. As the government tries to quell the impacts of inflation with relatively higher interest rates, every other aspect of the economy from foreclosure rates to housing market prices remains in flux. As such, housing prices...
PESTEL Analysis - The Real Estate Market in the UK
Case study - 5 pages - services marketing.
Like any other real estate market, the UK's rents and leases properties. By the end of each month, landlords collect the revenues from the rents and leasing of the houses. This document contains a PESTEL Analysis of the real estate market in the UK.
Marketing Mix - Fedex
The delivery sector has grown considerably in recent years and arguably even more since the onset of the health crisis. In fact, in recent months, more and more consumers have placed orders during successive lockdowns, which has considerably increased the turnover of online stores, but also of...
SWOT Analysis - FedEx
The parcel delivery market has grown considerably in recent months, especially since the onset of the health crisis around the world. Thus, in 2020, the sector grew by more than 43%, recording a turnover of 190.6 billion euros. In 2020, more than 40% of consumers subscribed to an online delivery...
SWOT Analysis - Starbucks
STARBUCKS is a global American company specializing in the business of coffee, hot drinks and related products. The group has existed for 50 years in the United States and is headquartered in its hometown Seattle. The company initially specialized in the trade of coffee beans, tea and spices,...
Strategic Analysis - Uber
Case study - 23 pages - services marketing.
Uber Technologies Inc. is a global transportation technology company operating in more than 760 cities around the world, and in more than 70 countries. The American giant generated net revenues of $6.5 billion (excluding China) in 2016, simply from its transport business. Uber, where the...
PESTEL Analysis - McDonald's
In 1940 brothers Dick and Mac McDonald opened their first McDonald's Bar-B-Q restaurant in California. Featuring a typical drive-in-style menu and offering a carhop service. In 1948 the brothers closed briefly to make some alterations when they opened in December of that same year, they...
PESTEL Analysis - Netflix
Netflix is an American entertainment company that has grown into a major Internet TV provider. As of 2017, the company has a large customer base of over 100 million subscribers in over 190 countries, with over 51 million subscribers located in the United States. The company was founded by Reed...
PESTEL Analysis - Uber
- A pioneer in the sharing economy, the Uber brand has brought about several changes in the service industries - The term "Uberisation" was formed - Uber connects a vehicle driver with a passenger wishing to make a journey - The drive takes a percentage of the journey that is usually between 5...
Dunkin Donuts - Marketing Arrangement
Case study - 2 pages - services marketing.
Dunkin Donuts is an American franchise that was established in 1950 in Quincy, Massachusetts (ROSENBLOOM, 2013). The brand was initially best known for donuts, hence the presence of the term donuts' in the franchise's title. William Rosenberg, the founder of the franchise, opened his first...
Marketing mix- Case Study of Juicy drench
The physical layout of a product determines how customers react to the product. Due to the range of products that serve the same purpose, customers have a limited time to test all the products that are in the market to know which meets their needs. Often, customers will go for the product that...
Creating and Sustaining Brand through Marketing Communications
Case study - 13 pages - services marketing.
The following dissertation provides an examination of the contribution of maintaining an integrated marketing communication to build and support the brands. In build up to the objective of the text, several concepts are sufficiently oriented. Further, an evaluative approach is maintained in the...
Digital Marketing-Markets and Consumption
Case study - 8 pages - services marketing.
For organizations seeking generation of superior value to capture more from customer experiences, they should prioritize to harness and optimize the power of digital media. However, today's dynamic environment mandates organizations to know sufficiently where customer value resides from the...
Options of entering new international markets
The process of entering and developing business in a new international market may be difficult. The situation may require a company to strategize well in order to succeed and treat the market as an extension of its business and a source to increase its sales and revenues. The option adopted...
Marketing Plan of New Innovative Product: Morgan Life car
Morgan Life car two is a product from Morgan life Car Company which is located in Malvern, Worcestershire. The company was started by Harry Frederick Stanley Morgan in 1910, and it was operated by its founder until his death in the late fifties (the company has since been then been run by the...
Destination management and destination marketing
Case study - 4 pages - services marketing.
Destination management is the process or ways through which governments or industrial players conserve and improve tourist attractions. This includes not only tourist's sites but also events. Industrial players include Destination Management companies popularly abbreviated as DMC. Destination...
Mayo Clinic Case Study
Malhotra (2013) defined the management-decision problem on page 46 of the Basic Marketing Research textbook as an approach that asks what the decision makers need to do; it is action-oriented and framed from the perspective of what should be done. In the case of Mayo Clinic, their...
Marketing Strategy of Bulla Dairy Foods, Australia
Marketing is considered as one of the most important functions in any organization. Without right marketing, it is impossible for companies to reach wide range of customers in this globalized environment. When an organization is entering into foreign markets, the importance of marketing would be...
What are the challenges of rebranding?
When do companies feel they need rebranding? Are their earnings going in deficit or have they started undermining their profits. Is it the less number of customers coming to them or they are making less profit on their earnings. Has the product gone in to a Dog stage of BCG Matrix? It...
Steve Jobs as a leader: US management and leadership
In the last century, we have seen major changes in the business world. Companies from all over the world have evolved from being small local companies to big international companies conducting activities all over the world. The modern business environment has evolved so much that management...
Renault marketing plan
The last couple of years, the car market have seen many changes. Gas prices have significantly increased and people became much more aware of the deterioration of the environment. This led to the development of new technologies. Carmakers around the world started to develop new car models that...
Saccaro (Brasil): Case study
Founded in 1947, Saccaro furniture is a family company started by Italian immigrants in Brazil: The Saccaro Brothers. The company began manufacturing wicker baskets for the wine industry, following new products such as cribs, coffee tables and chairs, among others. Currently Saccaro Furniture is...
To evaluate the success of the two high end, British high street stores Cos and Reiss's day dress ranges for Autumn/Winter 2011
Case study - 50 pages - services marketing.
There is an increasing importance in attracting consumers in a softening retail climate through offering and reflecting what consumers want and need through the brand and their product range, ensuring they are able to maintain a loyal customer while also attracting future consumers and staying...
Standard and poor's multiple indices
The stock market is one of the defining and extremely influential drivers of many economies, and proves instrumental in gauging the economic health of the global and the subsequent country and especially with respect to financial and cooperate sector. Here there is need to monitor the performance...
Marketing research process
There are times when an organization might need to do market research for different reasons but the most obvious one is the fact that the organization could be introducing a new product or service in the market and it would like to know how the market might react to the new product or service....
Marketing plan for Belle lady shoes entry to the Thailand
Case study - 14 pages - services marketing.
Bell International Holdings Ltd, is an internationally recognized retailer and manufacturer of ladies footwear (casual and sports). This marketing plan will illustrate the strategies, Belle holding will adopt while preparing for entry into the Thailand market segment. It's imperative for the...
Investment analysis: Sports direct vs. JJB sports
Figure 1 above summarizes the investor's performance in the company Sport Direct. The company has been able to earn a healthy EPS of 15.73 in the FY 2010. However, the performance of EPS declined in the year 2011. It came down to 14.8. The result of this decline in performance is because the...
Sales and marketing processes: Meteor Ireland
The company we have chosen to base our project on which targets the consumer market is Meteor Mobile Communications Ireland. We have chosen this company because it's a company that everyone is familiar with and we thought it would be interesting to find out how their marketing is done as it has...
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Marketing case study 101 (plus tips, examples, and templates)
Summary/Overview
If you’re familiar with content lines like, “See how our fancy new app saved Sarah 10 hours a week doing payroll,” you’ve encountered a marketing case study. That’s because case studies are one of the most powerful marketing tools, showcasing real-world applications and customer success stories that help build trust with potential customers.
More than 42% of marketers use case studies in their marketing strategy. Let’s face it — we love testimonials and reviews. People love hearing customer stories and experiences firsthand. In fact, 88% of consumers view reviews before making a purchase decision. Case studies work similarly by providing prospective customers with real-life stories demonstrating the brand’s success.
Case studies provide a more in-depth view of how your product solves an existing problem — something potential buyers can relate to and learn from.
In this article, we take a closer look at what marketing case studies are, why they’re important, and how you can use them to improve your content marketing efforts. You’ll also learn the key elements of a successful case study and how to turn a good case study into a great case study.
What is a marketing case study?
A case study is a narrative that documents a real-world situation or example. A marketing case study is a detailed examination and analysis of a specific strategy, initiative, or marketing campaign that a business has implemented. It’s intended to serve as an all-inclusive narrative that documents a real-world business situation and its outcome.
Marketing case studies are tools businesses use to showcase the effectiveness of a particular tool, technique, or service by using a real-world example. Companies often use case studies as sales collateral on websites, email marketing, social media , and other marketing materials. They provide readers with a firsthand look into how your product or service has helped someone else and demonstrate the value of your offering while building trust with potential customers.
Some common key components of a marketing case study include:
- Context: A case study begins by describing the business’s situation or problem. This often includes challenges, opportunities, or objectives.
- Strategy: An outline of the tactics or strategy utilized to address the business’s situation. This includes details such as the target audience, messaging, channels used, and other unique aspects of the approach.
- Implementation: Provide information about how the strategy was implemented, including timeline, resources, and budget.
- Results: This is arguably the most crucial part of a marketing case study. Present the results through data, metrics, and key performance indicators (KPIs) to demonstrate the impact of the strategy. The results section should highlight both qualitative and quantitative data.
- Challenges and Solutions: A great case study not only focuses on the successes but addresses any obstacles faced during the campaign. Make sure to address any challenges and how they were overcome or mitigated.
- Customer Feedback: Including testimonials or quotes from satisfied clients is a great way to add credibility and authenticity to a case study. Choose customer feedback that reinforces the positive outcomes of the strategy taken.
- Visuals: Compelling case studies include visuals such as graphs, charts, images, videos, and infographics to make the information presented more engaging and easier to understand.
- Analysis: An optional way to conclude a case study includes discussing key takeaways, insights, and lessons learned from a campaign.
Case studies can help you connect your product to the customer’s needs by providing a real world examples of success and encouraging conversions.
Benefits of marketing case studies
Some of the key benefits of using case studies in your marketing efforts include the following:
- Building trust and credibility. You build trust and credibility with potential clients or customers by demonstrating real world success stories. In-depth looks at how your products or services have helped other businesses or people achieve success can increase customer loyalty and encourage repeat business.
- Learn best practices. Learn from strategies employed in successful case studies and apply similar approaches to future campaigns.
- Enhancing sales and conversions. By highlighting the real world results your products or services have delivered, case studies can be a powerful tool for boosting sales. They can help demonstrate the value of your offering and persuade your target audience to make a purchase.
- Explain how your business generates results. Case studies are a compelling way to share key takeaways with your target audience and showcase your brand.
- Use them as content marketing material. Use case studies as content for marketing purposes on websites, social media, and beyond.
Case studies can help your business stand out and achieve success. By highlighting the real world results you’ve delivered, you can use case studies to boost sales, build customer loyalty, and compellingly showcase your business.
Tips on how to write an effective marketing case study
Are you ready to write a compelling case study? Get started with these tips.
Develop a clear and compelling headline
You have about 10 seconds to communicate your value proposition to keep customer attention. Whether you’re designing a new landing page or making a long-term plan for your brand’s content marketing strategy , the headline is the most crucial part.
A compelling title should capture readers’ attention and make them want to read more. To craft a compelling headline:
- Understand your audience: Before crafting a headline, ensure you know your target audience — what are their pain points, interests, and needs?
- Highlight the most significant result: Focus on the most impactful result achieved in the case study. What was the primary outcome of the strategy implemented?
- Keep it brief: Keep your headline concise and to the point. Try to keep your headline under 12 words.
- Use action words: Incorporate action verbs such as “achieved,” “transformed,” or “boosted” to convey a sense of accomplishment.
- Include data: Numbers make your headline more credible. For example, if the case study achieved a 75% increase in sales, include that in the headline.
- Emphasize benefits: Focus on the positive changes or advantages the implemented strategy brought to the client or business. Use these as selling points in your headline.
- Make it unique and memorable: Avoid generic phrases to make your headline stand out from the competition.
- Use keywords wisely: Incorporate relevant keywords that align with the case study and your target audience’s search interest to improve search engine visibility through search engine optimization (SEO).
- Consider subheadings: If you cannot fit all the necessary information in a headline, consider adding a subheading to provide additional context or details.
Here are some examples of clear and convincing case study headlines:
- “Achieving a 150% ROI: How [XYZ] Strategy Transformed a Startup”
- “How Optimized SEO Tactics Skyrocketed Sales by 80%”
- “Mastering Social Media: How [ABC] Brand Increased Engagement by 50%”
- “The Power of Personalization: How Tailored Content Quadrupled Conversions”
Write relatable content
Almost 90% of Gen Z and millennial shoppers prefer influencers who they consider relatable. Relatability is part of building trust and connection with your target audience.
When writing your case study, make content that resonates with readers and speaks to their pain points. The best marketing doesn’t just increase conversion rates — it also serves your customers’ needs. To write content that really resonates with your target audience, make sure to:
- Understand your audience: To successfully write relatable content, you first need to understand your target audience — their interests, pain points, and challenges. The more you know about your target audience, the better you can tailor your content to their needs.
- Identify pain points: As mentioned above, identify challenges your target audience may face. Make sure to highlight how the product or service in the case study can effectively address these pain points.
- Tell a story: Create a narrative that follows a standard story arc. Start with a relatable struggle that the customer or business faced and describe its associated emotions.
- Use real customer feedback: Incorporate quotes or testimonials from actual customers or clients. Including authentic voices makes the content more relatable to readers because they can see real people expressing their experiences.
- Use relatable language: Write in a tone to which your audience can relate. Only include overly technical terms if your target audience solely consists of experts who would understand them.
- Use social proof: Mention any recognitions, awards, or industry acknowledgments that may have been received by the customer or business in the case study.
- Encourage engagement: Urge readers to share their own challenges or experiences related to the subject matter of the case study. This is a great way to foster a sense of community.
Outline your strategies with corresponding statistics
Whether you’re showing off the results your marketing team achieved with a new strategy or explaining how your product has helped customers, data and research make it easier to back up claims.
Include relevant statistics in your case study to provide evidence of the effectiveness of your strategies, such as:
- Quantitative data: Use numerical data to quantify results.
- Qualitative data: Use qualitative data, such as customer testimonials, to back up numerical results.
- Comparisons: Compare the post-campaign results with the pre-campaign benchmarks to provide context for the data.
- Case study metrics: Include specific metrics relevant to your industry or campaign if applicable. For example, in e-commerce, common metrics could include customer acquisition cost, average order value, or cart abandonment rate.
By incorporating relatable outcomes — such as cost savings from new automation or customer responsiveness from your new social media marketing campaign — you can provide concrete evidence of how your product or service has helped others in similar situations.
Use multiple formats of representation
People love visuals . It doesn’t matter if it’s an infographic for digital marketing or a graph chart in print materials — we love to see our data and results represented in visuals that are easy to understand. Additionally, including multiple representation formats is a great way to increase accessibility and enhance clarity.
When making a case study, consider including various forms of representation, such as:
- Infographics: Use infographics to condense critical information into a visually appealing, easy-to-understand graphic. Infographics are highly sharable and can be used across marketing channels.
- Charts: Use charts (bar charts, pie charts, line graphs, etc.) to illustrate statistical information such as data trends or comparisons. Make sure to include clear labels and titles for each chart.
- Images: Include relevant photos to enhance the storytelling aspect of your case study. Consider including “before and after” pictures if relevant to your case study.
- Videos: Short videos summarizing a case study’s main points are great for sharing across social media or embedding into your case study.
- Tables: Use tables to help organize data and make it easier for readers to digest.
- Data visualizations: Include data visualizations such as flowcharts or heatmaps to illustrate user journeys or specific processes.
- Screenshots: If your case study involves digital products, include screenshots to provide a visual walkthrough of how the product or service works.
- Diagrams: Use diagrams, such as a flowchart, to explain complex processes, decision trees, or workflows to simplify complicated information.
- Timelines: If your case study involves a timeline of specific events, present it using a timeline graphic.
Use a consistent design style and color scheme to maintain cohesion when incorporating multiple formats. Remember that each format you use should serve a specific purpose in engaging the reader and conveying information.
Get your case study in front of your intended audience
What good is a compelling case study and a killer call to action (CTA) if no one sees it? Once you’ve completed your case study, share it across the appropriate channels and networks your target audience frequents and incorporate it into your content strategy to increase visibility and reach. To get your case study noticed:
- Take advantage of your website. Create a dedicated section or landing page on your website for your case study. If your website has a blog section, consider including it here. Optimize the page for search engines (SEO) by including relevant keywords and optimizing the meta description and headers. Make sure to feature your case study on your homepage and relevant product or service pages.
- Launch email marketing campaigns. Send out the case study to your email subscriber list. Be specific and target groups that would most likely be interested in the case study.
- Launch social media campaigns. Share your case study on your social media platforms. Use eye-catching graphics and engaging captions to draw in potential readers. Consider creating teaser videos or graphics to generate interest.
- Utilize paid promotions. Use targeted social media and search engine ads to reach specific demographics or interests. Consider retargeting ads to re-engage visitors who have previously interacted with your website.
- Issue a press release. If your case study results in a significant industry impact, consider issuing a press release to share the exciting news with relevant media outlets or publications.
- Utilize influencer outreach. Collaborate with influencers who can share your case study with their followers to increase credibility and expand your reach.
- Host webinars and presentations. Discuss the case study findings and insights through webinars or presentations. Promote these events through your various marketing channels and make sure to encourage participation.
- Utilize networking events and conferences. Present your case study at industry-related conferences, trade shows, or networking events. Consider distributing printed or digital copies of the case study to attendees.
- Utilize online communities. Share the case study in relevant online forums and discussion groups where your target audience congregates.
- Practice search engine optimization (SEO). Optimize the SEO elements of your case study to improve organic search ranking and visibility.
Remember, the key to successfully promoting your case study is to tailor your approach to your specific target audience and their preferences. Consistently promoting your case study across multiple channels increases your chances of it reaching your intended audience.
Marketing case study examples
Let’s look at some successful marketing case studies for inspiration.
“How Handled Scaled from Zero to 121 Locations with HubSpot”
Right away, they lead with compelling metrics — the numbers don’t lie. They use two different formats: a well-made video accompanied by well-written text.
The study also addresses customer pain points, like meeting a higher demand during the pandemic.
“How AppSumo grew organic traffic 843% and revenue from organic traffic 340%”
This case study from Omniscient Digital leads with motivating stats, a glowing review sharing a real user experience, and a video review from the AppSumo Head of Content.
The case study information is broken down into clearly marked sections, explaining the benefits to their target audience (startups) and providing plenty of visuals, charts, and metrics to back it up.
“How One Ecommerce Business Solved the Omnichannel Challenge with Bitly Campaigns”
Download this Bitly case study from their site to see the details of how this company made an impact.
Not only is it well designed, but it also tackles customer challenges right away. The most compelling types of case studies serve their audience by showing how the product or service solves their problems.
Bitly nails it by listing obstacles and jumping right into how the brand can help.
Marketing case study template
Use this basic template to better understand the typical structure of a business case study and use it as a starting place to create your own:
Case Study Title
Date: [Date]
Client or Company Profile:
- Client/Company Name: [Client/Company Name]
- Industry: [Industry]
- Location: [Location]
- Client/Company Background: [Brief client or company background information.]
Introduction:
- Briefly introduce the client or company and any necessary context for the campaign or initiative.
- Problem statement: Describe the specific challenge or problem faced by the client or company before implementing the campaign or initiative.
- Strategy: Explain the strategy that was implemented to address the challenge. Include details such as target audience, objectives, goals, and tactics.
- Implementation: Provide a timeline of the strategy’s implementation, including key milestones and other notable considerations taken during execution.
- Outcomes: Present the qualitative and quantitative results achieved through the implemented strategy. Include relevant metrics, statistics, and key performance indicators (KPIs).
- Comparative data: Compare the post-campaign results to pre-campaign benchmarks or industry standards.
Analysis and Insights:
- Key insights: Summarize insights and lessons learned from the campaign and discuss the campaign's impact on the client or company’s goals.
- Challenges faced: Address any obstacles encountered during the campaign and how they were mitigated or overcome.
Conclusion:
- Conclusion: Summarize the campaign’s overall impact on the client or company. Highlight the value that was delivered by the implemented strategy and the success it achieved.
- Next Steps: Discuss potential follow-up actions, recommendations, or future strategies.
Testimonials:
- Include quotes or testimonials from the clients or customers who benefitted from the campaign.
- Incorporate relevant visuals to illustrate key points, findings, and results.
The above template is a great way to get started gathering your ideas and findings for a marketing case study. Feel free to add additional sections or customize the template to match your requirements.
Craft a compelling marketing case study for your business
Are you ready to make your marketing case study shine? With Adobe Express, you can make high-quality infographics and presentations that take your case studies to the next level.
Choose from our library of designed templates, or make it yourself with powerful tools and a library of ready-to-use graphic elements.
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Marketing Results
22 Marketing Case Study Examples (With Template)
February 17, 2016 by Will Swayne
Prospects who aren’t ready to buy – or who are “sitting on the fence” – tend to be resistant to even well-crafted marketing messages. But a bunch of well aimed marketing case studies can often tip the scales in your favour.
“Sell benefits, not features” is good advice, but benefit-rich copy can actually deter prospects who haven’t reached the decision stage yet.
And too many benefits in the absence of marketing proof elements can ring hollow in today’s increasingly sceptical marketplace.
We published our first marketing case study back in 2005 and I quickly realised the power of case studies as a versatile and effective marketing tactic.
Why are marketing case studies so effective?
Here are three reasons:
- Case studies show, they don’t tell. Telling you I can get you more qualified leads is one thing. Showing you how a similar company to yours got 145% more leads with 24% lower marketing costs is another.
- Prospects are typically curious to understand how others have achieved the results they desire. They will eagerly devour a well-constructed case study.
- Case studies are also a great tool for closing fence-sitting prospects. For many years I’ve asked prospects why they chose to work with us, and the most common response seems to be, “I was impressed by your case studies” , or “I saw you helped someone in my industry so I figure you can help us too” .
Now let’s look at how to structure and effectively promote a case study, and then some marketing case study examples for you to replicate.
Our Recommended Case Study Template
Here’s the case study structure we’ve adopted which has proven effective:
- Start with a major headline that summarises the key result achieved: e.g. “Investment Property Strategist Triples Leads In 6 Months” . This gets the prospect excited about reading on.
- Then introduce the background . In other words, the “Before” scenario.Don’t bore the reader with too many details about the history of the client. But DO provide an insight into the “trigger” that led to them seeking your assistance. e.g. “The client noticed smaller competitors starting to appear ahead of them on Google”. And, DO talk about the negative effects of the “Before” state. E.g. “New customer acquisition that had previously been growing by 10% every quarter had flatlined for the last 12 months.”
- Now talk about the solution . Here’s where you explain what you did to achieve the outcomes. I like to list different services or solutions in the form of bullet points. Also, include significant details and facts and figures to add “richness” to the story. Where possible, demonstrate with images, screenshots or other proof elements. Emphasise anything you did differently to the standard approach, or anything that highlights your point-of-difference benefits.
- Now talk about your results . Results are the crux of any good case study.I like to go with a number of punchy bullet points, populated with specific numbers. E.g . “Lead volume up 75%… New customer volume from online sources up 145%… 1,540 more organic search engine visitors per month.”
- Include a testimonial from the client. What was their reaction to your work? The “Before-During-After” approach is a good structure for testimonials. A strong testimonial adds texture and credibility to the data in your core case study.
- End with a call-to-action . This can be relatively low-key. For example, “Contact us to explore how you can enjoy similar breakthrough results.”
You can see more examples of different implementations of this concept on our online marketing case studies page.
How To Promote Your Case Study
A case study that never gets read won’t help you.
Here are some of our favourite promotional methods:
- Optimise each case study for search engines . A good start is using a <title> tag on your case study pages in the format: “<INDUSTRY> <SERVICE> case study”. For example, “Accountant online marketing case study” or “Car sales lead generation case study” . This will tend to rank you well for anyone searching for case studies about your industry.
- Send case studies to your email subscribers . These emails achieve high engagement both as broadcasts, and as “drip emails” within an automation sequence .
- Create a print booklet of case studies to send to prospects and clients via snail mail or distribute at trade shows.
- Case studies make great social media updates and can be recycled every few months using different headlines.
22 Marketing Case Study Examples
1. fuji xerox australia business equipment, tripled leads for 60% less marketing spend.
In 90 days, we doubled web lead flow with lower marketing costs.
Read the full case study here.
Paul Strahl , National e-Business Manager
2. Surf Live Saving Foundation
Surf lottery grows online revenue 47%.
Marketing Results delivered tangible business improvements, including 47% higher revenue from digital, year-on-year.
Yin Tang , Surf Live Saving Foundation
3. ABC Reading Eggs
Integrated search and conversion management for abc reading eggs.
Marketing Results have been instrumental in profitably expanding our ad spend, while removing waste.
Matthew Sandblom , Managing Director ABC Reading Eggs
4. MAP Home Loans
From 70 hour weeks to 40 hour weeks with 100% annual growth.
I now make twice as much money, have less stress and fewer hours.
Craig Vaunghan , Principal MAP Home Loans
5. Inkjet Wholesale
Online advertising roi doubles – in just three months.
We couldn’t be happier – conversion rates are up, costs are down, ROI has doubled.
Glenn Taylor , National Marketing Manager Inkjet Wholesale
6. Breaking Into Wall Street
Info-marketing business achieves 300% revenue growth with 7-figure profits.
Marketing Results provided the marketing support to grow my annual revenue 300%+. They don’t just advise – they implement.
Brian DeChesare , Founder Breaking Into Wall Street
7. LatestBuy
Brw fast 100 online retailer latestbuy.com.au boosts sales by 45.3%.
Revenue had flatlined… Now it is up by 45%, with over 80% of that due to conversion rate optimisation.
Shaun Campbell , Co-Owner LatestBuy.com.au
8. directSMS
More traffic, less cost, lead volume doubles.
More than doubled the number of qualified enquiries via our website for the same ad spend.
Ramez Zaki , Co-Founder directSMS
9. Business Coach and Author, Pure Bookkeeping
Successful marketing automation and 100.95% year on year growth.
50%+ of business comes directly through online channels and none of this would have happened without Marketing Results.
Peter Cook , Business Coach & Author Pure Bookkeeping
10. Positive Training Solutions
Higher rankings plus more, higher-quality leads.
Marketing Results excels in strategic and online marketing.
James Grima , Managing Director Positive Training Solutions
11. Geelong’s Gym
From 5-6 leads a month to 60-70. 10x increase.
We’ve gone from 5 – 6 leads per month to 60 – 70!
Gerard Spriet , Owner Geelong’s Gym
12. Super Finance – SMSF Property
A new pipeline delivering a steady flow of web leads.
Outstanding quality of web generated leads!
Yannick Ieko , Director Super Finance
13. College For Adult Learning – Training Organisation
300%+ more sales with 60% lower cost per sale.
I expect at least another 60% more leads and 80-90% more revenue by continuing to work with Marketing Results.
Rob Golding , Director College For Adult Learning
14. The Gourmet Guardian – Food Safety Programs
4 times more leads and a 269% revenue increase.
Your AdWords strategies have quadrupled leads, almost tripled revenue and reduced my dependence on contract work to zero.
Gavin Buckett , Managing Director The Gourmet Guardian
15. Quick Coach – Life Coaching Courses
More qualified sales plus a facebook roi of 1285%.
The results have been fantastic… I have had over 500 potential students opt in via Google wanting to change their lives and those of their clients.
Glen Murdoch , Founder & CEO Quick Coach
16. Investment House – Property Development
Clients lined up for everything we can find.
We have clients lined up for everything we can find.
Colin Ferguson , Managing Director Investment House
17. Cosmetic Surgery Lead Generation
257% increase in qualified lead volume.
In less than a year, our enquiry volume increased by over 257% while increasing the quality and conversion rate of those leads.
Dee Tozer , Managing Director Medici Clinics
18. All Suburbs Catering
61% roi gain in less than 5 months….
20% more enquiries for 34% less cost – a compounded gain of 61% in only 5 months.
Jeff Veale , Managing Director All Suburbs Catering
19. Trilogy Funding
549 qualified sales leads in 3 months.
549 qualified sales leads in 3 months.
Ed Nixon , Principal Trilogy Funding
20. Customized Stickers
Online revenue rockets by 800%.
With Marketing Result on our side, our website revenue has increased by over 800% in only 18 months.
Anthony Khoury , Managing Director Customized Stickers
21. Technoledge
Engaging ceos of ideal target companies.
We’re routinely seeing CEOs of Australian hi techs with turnover of $5 million to $50 million (our target audience) opting in and proceeding to self-qualify before they contact us for a meeting. This is what digital marketing is supposed to do.
Tracey James , Director Technoledge
22. First Aid Training
Specialist first aid training company doubles revenue in 6 months.
We’ve streamlined customer acquisition, increased customer lifetime value, and doubled our revenue in 6 months!
Dave Hundt , Director Kids First Aid
I encourage you to put these tips into action and see how they work for you.
What other ways have you used case studies effectively in your business?
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COMMENTS
19. " Bringing an Operator to the Game," by Redapt. This case study example by Redapt is another great demonstration of the power of summarizing your case study's takeaways right at the start of the study. Redapt includes three easy-to-scan columns: "The problem," "the solution," and "the outcome.".
Services Marketing ICMR Case Collection provides teachers, corporate trainers, and management professionals with a variety of teaching and reference material. The collection consists of case studies and research reports on a wide range of companies and industries - both Indian and international. The collection contains several kinds of case studies like Business Environment, Business Ethics ...
of Services Marketing: Concepts, Strategies, & Cases purposely examines the use of services marketing as a competitive weapon from a broadened perspective. Consequently, we view services marketing not only as a marketing tool for service firms, but also as a means of competitive advantage for those companies that market products on the tangible
Without going into details about the methods, it's another typical third-person case study designed to build trust. 6. Video marketing case study: L'Oréal and YouTube. In this case study, various members of L'Oréal's global marketing team break down exactly how they used YouTube ads to launch a new product.
35 Top Marketing Case Studies. 1. Ben & Jerry's "Pint Slice Social" Campaign. Ben & Jerry's, a beloved ice cream brand known for its quirky flavors and social activism, aimed to engage its audience and drive sales of its new product, the Pint Slice, through a creative and interactive marketing campaign.
Case study - 23 pages - Services marketing. Uber Technologies Inc. is a global transportation technology company operating in more than 760 cities around the world, and in more than 70 countries. The American giant generated net revenues of $6.5 billion (excluding China) in 2016, simply from its transport business.
Corporate responsibility. Investor Relations. Supply chain. Trust Center. Events. Diversity and inclusion. Integrity. Optimize your content marketing strategy and increase conversions by creating your own marketing case study. Check out some marketing case study examples and use our case study template to get started.
We're routinely seeing CEOs of Australian hi techs with turnover of $5 million to $50 million (our target audience) opting in and proceeding to self-qualify before they contact us for a meeting. This is what digital marketing is supposed to do. Read the full case study here. Tracey James, Director. Technoledge. 22.
About this book. This casebook provides students and academics in business management and marketing with a collection of case studies on services marketing and service operations in emerging economies. It explores current issues and practices in Asia, across different areas, countries, commercial and non-commercial sectors.
This study attempts to investigate the perception of marketing managers about the use,of services marketing and the relative value of service quality Lhrough the offering of varied lodging ...