how to leave facebook review 2022

How to Leave a Review on Facebook: The Ultimate Guide

Facebook has become an integral platform for businesses to connect with customers. And for customers, reviews are an invaluable resource when evaluating a business or service.

But the process of actually leaving a review isn’t always straightforward.

In this comprehensive 2600+ word guide, you’ll learn everything you need to know about crafting useful, honest reviews on Facebook, whether you manage a business page or want to leave feedback as a customer.

Why Reviews Matter Now More Than Ever

Reviews have rapidly grown as a vital part of the consumer experience and purchase journey. According to data from BrightLocal, 97% of consumers read online reviews when researching local businesses.

And the volume of people turning to reviews keeps steadily increasing:

*Percentage of People Who Read Reviews when Researching Local Businesses*

When it comes to how many reviews a consumer reads before feeling they can trust a business, BrightLocal found:

68% said 4+ star rating and 20+ reviews is enough
40% said they read 3 reviews on average before trusting

Clearly online reviews, especially on a widely used platform like Facebook, have never played a bigger role in shaping buying decisions and overall brand perception.

But what exactly makes an online review useful in informing someone’s choice? Let’s explore the key components.

Elements of a Helpful Online Review

Not all reviews are created equal. Certain components elevate a review‘s ability to help consumers evaluate a product or service.

Here are the hallmarks of a genuinely helpful online review:

Detailed narrative : The review includes specifics on what was purchased, when visited, employees interacted with, pricing, issues faced, standout positives, comparisons to competitors, and other relevant details.

Balanced perspective : Both positives and negatives are covered to give a nuanced evaluation of the overall experience.

Clear context : Background details on reviewer provide perspective. For example: frequency of visits, expertise in related offerings, past usage of competitor brands, and so on.

Objectivity : The review aims to inform in an honest, fair way rather than simply venting emotions.

Constructive criticism : Any negatives focus on issues not individual people, and provide constructive feedback on where the business can improve.

Accuracy : Statements made about offerings, policies, responses, etc. align with reality.

Clarity : Easy to scan for key details related to common questions around reputation, quality, value, consistency and more.

Photos/video : Visual support helps reinforce or demonstrate key points called out in narrative.

Review replies : Response from business acknowledges feedback and attempt to improve, not dismiss issues. Professionalism regardless of content.

The more of these markers present, the more readers can count on a review to help guide their own experience.

Now let’s get into actually writing helpful reviews.

How to Craft Quality Reviews

Leaving honest, thoughtful reviews both helps businesses serve customers better and informs fellow consumers. But thoughtless, emotional ranting fails to achieve either.

Here’s expert advice on writing stellar reviews:

Focus the Review on Facts, Not Feelings

Resist the urge to review solely based on emotion. Facts outweigh feelings. Back up your experience with objective details and explicit examples for full context.

Put Yourself in the Owner’s Shoes

Consider if you’d find the review fair if it was your own brand. Feedback is invaluable for improvement but rants rarely help.

Be Specific About Failures But Don’t Attack

Calling out faulty products or services provides warning signs to guide others’ spending. But calling out people by name distracts from focusing on solutions.

Provide Ideas to Replicate Successes

Highlighting wins gives a business visibility into what’s working well. Offer insights into replicating positive elements that elevated your enjoyment.

Consider Tradeoffs Others Might Value

No product/service is perfect or checks every box. Be clear-eyed on pricing to performance ratio, convenience factors, niche offerings less common competitors might lack and other elements on which consumers weigh tradeoffs differently.

By focusing on constructive specifics – both highs and lows – framed thoughtfully, your review carries far more weight in capturing attention and guiding decisions.

Now let’s walk through step-by-step instructions on the mechanics of leaving a Facebook review.

How to Leave a Review on Facebook as a User

Leaving feedback on a Facebook business page is straightforward. Just follow these steps:

1. Navigate to the Business Page

Search for the name of the business on Facebook
Confirm you select their actual business page, not personal profile, from results

2. Click Reviews Tab

Scroll down the page until you see the Reviews tab on left side
Click See More if tab options are truncated
Opening tab takes you directly to reviews section

3. Leave Your Rating & Review

From here you can rate your experience and leave feedback:

Choose whether you recommend the business with a yes or no
Select your rating on a scale of 1-5 stars
In the text box, write specifics that explain your rating
Optional: Tag friends relevant to your experience
Optional: Attach photos related to your review
Click Post button to officially publish feedback

And it’s complete! Your review now displays on the business’ page for all to see.

Review Volume Over Time for Business Page

For businesses, enabling reviews provides a crucial feedback channel to improve offerings over time. Here is total review growth on Facebook business pages over the past 5+ years:

*Total Monthly Reviews across Facebook Business Pages*

Volume has more than quadrupled in 5 years as reviews become core to purchase decisions. Managing and responding to reviews should be standard practice for any business.

So what does the process look like on the business side?

Reviewing as a Facebook Business Page

Claiming and optimizing your Facebook business page provides existing and potential customers a destination to engage with your brand. Here is how to enable and leverage reviews:

Turn on Reviews in Settings

First, reviews capability must be activated:

Go to your Facebook business page and click on Settings
Choose Templates and Tabs from the left menu
Scroll to Reviews section and click on Settings
Toggle “Allow Reviews” on to enable

Don’t forget to Save after enabling.

Respond Thoughtfully to All Reviews

With reviews active, responding to customer feedback should become part of your regular social media management.

For positive reviews:

Thank the reviewer publicly by name for the praise
Draw attention to specific elements the reviewer enjoyed

For negative reviews:

Apologize for any inconvenience/issues experienced
Request reviewer contact you directly to resolve problems
Take accountability rather than dismiss criticism

Reply visibility confirms you take all feedback seriously to maintain reputation.

Editing or Deleting Your Review

Changed your mind on your review? Edit and delete functions give reviewers flexibility.

Edit an Existing Review

Click profile picture then Activity Log in top right
Select Interactions > Reviews from left menu
Identify your review and choose Edit Review
Adjust rating, text or other elements as needed
Hit Save button to overwrite old review

Remove a Published Review

Follow same path to visit your full reviews list
Locate the review you want gone and click the 3 dots icon
Confirm you want to permanently Delete Review

Once a review is deleted, it’s gone for good. So only select delete if you definitely want it removed.

Common Review Issues and Solutions

Leaving Facebook reviews comes with a few common frustrations. Here are top problems and troubleshooting tips:

Can’t Find Reviews Section on Business Page

If reviews section is missing, first check:

Left column for Reviews tab hiding under See More
You’re on correct business page, not duplicate or profile
Business has reviews disabled currently

Review Isn’t Showing Up After Posting

If pending review disappears, likely culprits include:

Violates Facebook’s guidelines around appropriate content
You accidentally removed it – check in your Activity Log
Business hides certain negative reviews

If issue persists, contact Facebook support for help troubleshooting disappeared constructive reviews.

Only Allowed 1 Review Per Business

Facebook limits users to 1 review per business to prevent spam and fake reviews. If you want to amend existing review with new experience:

Edit initial review rather than attempt to post new one
Update rating and details to reflect latest visit
Call out overall consistency or changes since initial feedback

One comprehensive review holds more value than several fragmented narrow comments.

Review Edits Aren’t Showing

If edits to an existing review fail to publish after saving, try:

Refreshing business page to see if delay in update push
Confirm you saved after finishing edits
Check if others can still see unmodified version

Contact Facebook admin if technical issues persist with editing published reviews.

How Review Features Compare Across Major Platforms

Business reviews exist on most major platforms, not just Facebook. But subtle differences in features and limitations impact the user experience.

Here is how key attributes of the review process compare:

*Review Functionality Comparison of Top Online Platforms*

As you can see, Facebook strikes a nice balance across the board in useful review components allowed.

Compared to other giants:

More scope for detailed reviews over Yelp
Open, editable feedback like Amazon
Visitor confidence though not formally verified like Google

The breadth of information and perspectives shared through Facebook reviews enables consumers to self-determine quality, value, consistency and other factors important to their purchase selection.

Key Takeaways: Maximizing Facebook Reviews

Hopefully this guide has illuminated how Facebook reviews influence decisions and provide a nexus for business improvement based on customer reality.

Some final tips to maximize reviewing power:

For consumers:

Be specific in showcasing exceptional service or product gaps
Check for recent reviews and volume growth over time
Give weight to patterns showing in multiple reviews

For businesses:

Regularly respond to both positive and constructive feedback
Enable reviewers to provide visual evidence where helpful
Identify trends and recurring themes to address
Emphasize reviews as part of cross-platform brand consistency

The bottom line, according to FindLaw’s small business survey, "72% of customers will take action after reading a positive review."

Following this 2600-word guide will ensure your reviews capitalize on that engagement – building credibility, driving growth for brands you love while guiding decisions with honest feedback.

I am an online marketing specialist with 8+ years of experience in SEO, PPC, Funnel, Web and Affiliate marketing. My expertise as an online business and marketing specialist lies in helping individuals and brands start and optimize their business for success online.

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How to Leave a Review on Facebook

Before visiting a business, most Facebook users look them up on Facebook to check their reviews. Customer reviews across platforms such as Yelp and Google show what past customers say about a business, offering social proof that you provide a good product or service. This makes managing a positive online presence an essential aspect of running a small or local business in the modern age.

Discover the difference between Facebook reviews and recommendations in this step-by-step guide on how to leave a review on Facebook .

Generate 5-star Facebook reviews for your business automatically

What are facebook reviews vs. recommendations.

Facebook reviews and recommendations allow users to leave reviews on business pages. For years, Facebook used a traditional review system using a five-star review scale and an optional space for a comment supporting the given star rating. In 2018, however, they updated the star rating system to “Recommendations,” which asks users if they recommend a business, yes or no.

Facebook Reviews

Reviews on Facebook used a five-star rating and the option to leave an accompanying comment. Anyone could like and comment on reviews. Existing star ratings and Facebook reviews are still available for social media users to see, and Facebook will continue to display them; however, you can no longer leave a traditional review with a star ranking.

Facebook Recommendations

Recommendations are an updated version of reviews on Facebook. The current “Review” tab does not show five-star ratings. Instead, it tells social media users whether their social network recommends a business.

When users click the “Reviews” tab, Facebook sends them to the “Recommendations” feature, which asks, “Do you recommend (Business name)? ” Users respond yes or no and can add tags, photos, or a written recommendation. Facebook intends for recommendations to be more personal and allows users to see what friends in their network think of local businesses. All you need to know is that, in effect, reviews and recommendations on Facebook are one and the same.

For the purpose of this article, and to avoid confusion, we will refer to reviews and recommendations as “reviews”, as some users might still call recommendations by their former name.

Why Are Reviews on Facebook Important for Businesses?

Facebook reviews play an important role in the success of local businesses. Let’s look deeper into why they matter, with some examples to help along the way:

Enhance Online Presence

Think of reviews on Facebook as your business’s online billboard. More reviews mean more people can find you, just like how a well-lit sign on a popular street attracts passersby. For example, if you run a café and receive glowing reviews, say, for your lattes and friendly staff, people searching for a great coffee spot in town are more likely to discover and choose yours. That’s the kind of thing we are talking about.

Build Trust

Trust is truly a precious commodity—with that being said, positive reviews on Facebook are kind of like trust-building blocks. When someone leaves a heartfelt review praising your products or services, it’s akin to a friend recommending your business. Just as you’d trust a pal’s opinion about whether or not to go see a movie, potential customers trust these reviews to gauge whether or not to do business with you.

Customer Engagement

Customer reviews create an opportunity for direct and meaningful communication. When customers share their thoughts, it’s quite similar to having a conversation. You can respond to their reviews on Facebook, just as you would chat with friends (just a little more professional). This interaction shows your customers that you value their opinions and appreciate their feedback.

Also see: How to manage customer communications for your automotive shop

Social Proof

On social media, we are often drawn to what everyone else is talking about, and reviews on Facebook provide that extra nudge. When you see a product with lots of positive reviews, it’s like a group of friends giving it the seal of approval. For instance, if you’re looking for a new smartphone and find one with many five-star reviews talking about its great camera and long battery life, you’re more likely to choose that model over another.

Improve SEO

Consider reviews as your website’s hypemen. The more reviews you have, the more prominent Google will find you, and the higher your website will rank in search results. This means more and more people will likely visit your business online.

Valuable Feedback

Reviews on Facebook aren’t just compliments—they’re also a great source of feedback. They provide insights on how you can improve your operations or products. Suppose you own a clothing store, and customers leave reviews asking for a more extensive range of sizes. This feedback helps you make informed decisions to better serve your customers.

Competitive Edge

In a sea of similar businesses, a collection of great reviews is like a beacon guiding customers directly to you. It differentiates your business from others, making potential customers more likely to choose you. With a reputation built on positive reviews, your business can stand out and secure a larger share of the market.

Word-of-Mouth Marketing

Good reviews on Facebook can be the starting point of a chain reaction. One friend reads your reviews, decides to visit, and tells another friend about how great you are. Before you know it, this word-of-mouth marketing multiplies your customer base.

Customer Loyalty

Responding to reviews isn’t just about appreciation—it’s about building relationships. When you thank a customer for a positive review, it’s like inviting them to become a part of your brand’s community. Over time, this engagement fosters loyalty and long-term connections.

Monitor Customer Satisfaction

Think of reviews on Facebook as a barometer for customer happiness. They provide a continuous stream of feedback about how well your business is meeting the needs of your valued customers. You can use this feedback to refine your services and ensure your customers are always satisfied.

For example, if you run a tech support business and consistently receive reviews mentioning fast response times, it reassures potential customers that they can count on your quick assistance.

In a nutshell, Facebook reviews serve as advocates for your business. They not only enhance your online visibility but also provide valuable feedback and set you apart from competitors. Take steps to improve and nurture your online presence, and it will pay you back tenfold.

Did You Know: Google My Business and Facebook Messaging is Now Available in the Broadly App

How Do I Leave a Review on Facebook?

Leaving a review impacts a business’s online reputation. The more customers that leave reviews on your business page, the more social trust you build with new potential customers.

If a Facebook user has a friend ask for recommendations, they can write a comment and tag your Facebook business page . Customers can also leave reviews directly on your page. Here’s a step-by-step guide on how to leave a review on Facebook.

Log into Facebook
Go to the page of the business you want to review
Click the “Reviews” tab in the left-hand corner
Click “Yes” or “No” when prompted at the bottom of the page under “Do you recommend (Business name)?”
Write a recommendation of up to 25 characters
Add tags or photos
Post the recommendation

Where Do I Find Facebook Reviews?

Facebook has made it easy to find reviews all in one place. Follow these straightforward steps to see what customers think of your local business.

Log into your business Facebook account
Click “Reviews” to navigate to the recommendations and reviews

How Do I Respond to Facebook Reviews?

Respond to all reviews on Facebook to show customers you appreciate their feedback. When responding to positive reviews, you can simply like the review or write a quick reply, personalizing it to their name and getting specific when thanking them for their feedback.

To respond to recommendations and reviews on your business Facebook account, you need to first log in to your account.
Once you are logged in, navigate to the “Reviews” section of your page. Here, you will be able to see all the recommendations and reviews left by your customers.
To respond to a particular review, simply click on it. You will now be able to see the details of the review, including any comments left by other users.
To comment on the review, type your response in the comment box just like you would on any other Facebook post.
Once you are done, click “Post” to publish the comment.

It’s important to respond to reviews in a timely and professional manner to show your customers that you value their feedback and care about their opinions.

It’s a good idea to respond to negative reviews to show customers you care about their experience. When responding to a negative review, customize your response to the reviewer. Acknowledge their feedback, give them your business phone number or email address, and offer to work toward a solution outside of the reviews page.

A customer might edit their initial negative review or leave a second review explaining how you handled the situation. Potential customers might see your effort, and a negative review could benefit your business.

Are Reviews on Facebook Public?

Yes, Facebook reviews are public on a business page’s “Reviews” tab for anyone to see. They cannot be made private.

Can I Delete or Edit My Facebook Reviews?

Only review authors can delete their r eviews on Facebook . Business owners cannot delete individual comments, but you can report recommendations that go against the Facebook Community Standards .

S ometimes Facebook takes down posts before you report them, and others will stay up even after Facebook admins review them. Facebook will review all reports and remove recommendations they deem to violate their rules.

You can choose to disable the reviews tab of your Facebook business page by navigating to the “Settings” tab, clicking “Templates and Tabs ” and switching the “Reviews” section toggle from on to off.

Taking down your reviews will also remove all positive reviews. If there are only a couple of negative or fake reviews on Facebook , it might be better to get more reviews from customers. There are several simple ways to ask customers to leave reviews :

Ask customers in person after they purchase something from your business
Send an email or text message with a direct link to your review page
Place signs in your waiting room or lobby asking customers to leave a review and provide a QR code to your reviews page
Embed positive Facebook reviews on your website
Offer an incentive to customers who check-in

If you have enough positive reviews, the negative and fake ones will stand out as outliers.

Also see: Here’s Why You Should Never Buy Reviews

How Do I Rate a Seller on Facebook?

Facebook goes beyond businesses and allows sellers to offer items on Facebook Marketplace where all Facebook users can see the post and interact with the seller. Buyers can only rate sellers after purchasing something or interacting with them. These are the steps to leaving a rating for a seller:

Log in to your Facebook account
Click the Marketplace tab
Next to the search icon at the top of the screen, click the person icon
Click “Buying” and find your chat with the seller
Click “Rate Seller”
You can rate the seller by choosing either a happy face or a sad face
If you would like, include the reason for your rating
Click “Done” to publish your rating

Manage Your Online Presence With Broadly

If you’re looking to streamline your online presence and engage with customers effectively on Facebook, Broadly might be the right partner for you.

With Broadly, you no longer have to regularly check multiple platforms to find reviews, compile insights manually, or remember to send individual review requests to customers. Work smarter, not harder, with our suite of automated solutions. Start your journey to success with Broadly today.

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How to leave facebook reviews with the new facebook recommendations.

Learn everything about Facebook reviews and the new Facebook recommendations.

We are all aware that Facebook reviews and recommendations are extremely important for any company’s reputation.

And positive reviews or 5-star reviews from previous customers are becoming a new channel to build trust among potential customers.

What is very interesting is that 1 in 3 Facebook users are using the platform to find reviews and recommendations.

In this post, we are publishing everything you need to know about Facebook recommendations and especially how to explain to customers to leave Facebook reviews on your Facebook page.

Facebook Reviews are Becoming Recommendations

FYI: You can embed Facebook reviews widget automatically with EmbedReviews platform. Start a free trial and display your Facebook Page recommnedations now.

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Facebook recently introduced new updates for Business Pages .

The main goal of the newly redesigned pages is to provide easier ways for people to interact with local businesses on social media.

According to Facebook’s VP of Local, Alex Himel, Over 1.6 billion people around the world are connected to a small business on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business Pages to help more people connect with local businesses.

One of the main updates is the further development of the feature Recommendations, which is an evolved version of the Facebook reviews system.

This new feature is already rolled out, and businesses will have the chance to see new reviews designed on their Facebook Page. The main change of the system is that the Recommendations option is integrated within the reviews and all recommendations that customers or other Facebook users previously gave will also be listed in this Reviews/Recommendations section.

As stated in the official update, Facebook is making Recommendations from the business’s community more helpful:

‘People use Recommendations to ask their communities where to go, where to eat, or where to shop on Facebook . We’re making those Recommendations more prominent on Pages.’

We are all aware that reviews and recommendations are extremely important for any company’s reputation.

This means that recommendations are not only the opinions given by customers directly on the business’s Facebook page but also when people respond to their friends when they look for a recommendation on Facebook.

Note: The old Facebook reviews are safe and sound, and your Facebook Page will continue to display all previous reviews that you’ve generated.

How are Recommendations different from Reviews?

Well, there are differences:

Location – The Recommendations appear on the upper-right side,, and Reviews appear on the left-hand side (if not hidden).
Reach – Reviews are visible to any Facebook user. With Recommendations, you can limit the reach and make it more personal.
Format – Reviews have star ratings and comments. Recommendations have only comments.
Reactions – Anyone can comment and like a Review, but only people in the person’s network can comment and like a Recommendation.
Specifics – People can recommend a specific business feature (choose a tag that best describes their recommendation) and share a photo; Reviews don’t have such an option.

So, the bottom line is:

The tab is called “Reviews”
The feature is called “Recommendations”

How do Facebook Recommendations work?

What are the benefits of facebook recommendations.

The changes in the reviews system to recommendations are providing more options for customers to give their opinions about a certain business. Here are some of the benefits:

Increase reach with Recommendations

Your Facebook Page score will be reflected across Facebook, especially at places where customers make relevant decisions, such as Maps. Recommendations are discoverable across Facebook when people are searching for, or talking about your business. The best thing is that Facebook will show first the recommendations provided by the closest friends, which will empower the purchasing decisions and bring greater trust

Post photos about the business

This option was not previously enabled in the reviews section. Now, if you tag the business in the comments section when a friend asks for a recommendation, you have the option to also post gifs or photos. The cool thing is, that all these posts will be displayed in the Recommendations section of the business’s Facebook Page as customer reviews.

The best, mobile form for leaving a recommendation has the option to upload a photo from the phone and publish it together with the text.

Note: The character limit for a desktop recommendation is 25 and for mobile is 50.

Tag Facebook Recommendations

When a customer leaves a recommendation directly on the Facebook page, they can choose a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses, and the Facebook system generates them based on words used in past reviews.

Here is an example of how the tags are displayed when you try to add a recommendation on mobile:

How the new Facebook rating score is calculated

As outlined in the official Facebook help center , the overall Facebook Page score is calculated as follows:

A Page’s rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

Or click the help icon below the average score in the Reviews tab, as shown below:

How to set up Facebook Recommendations?

If you’ve already activated the Reviews tab, then you don’t need to change anything. Please note that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same as before.

If you still don’t have activated the Recommendations on your Facebook Page, here is how to activate the Facebook reviews tab.

Step 1: Log in to your Facebook account and go to your business Facebook page

Step 2: Navigate to the ‘Settings’ section on your left-hand side

Step 3: Click the ‘Privacy’ menu.

Step 3: Click the ‘Page and tagging’ menu as shown below:

Step 4: In this section, find the option ‘Allow others to view and leave reviews on your Page’ and make the toggle ON.

That’s it. Now, the reviews tab will appear on your page.

How to Recommend a Business on Facebook

This process is the one that has the biggest change.

To recommend a business on Facebook, you will need to open the business’s Facebook Page that you want to recommend.

Please note that previously, there was an option to ‘ Write a review ‘ and select the review score from 1-5. Now you do not actually leave a review for the business, but you are recommending it. You have only two recommendation options, to select ‘Yes’ or ‘No’, which means you want to recommend the business or not. Simple as that.

Here are the steps for how to leave a Facebook review:

Click the Reviews/Recommendations tab
Click ‘Yes’ to recommend the Page
Write your recommendation, and if you use mobile, upload a photo along with the recommendation text
You can also choose a tag such as great service, amazing staff or similar

Additionally, you can recommend a business by leaving a comment by tagging a business’s Facebook Page when some of your Facebook friends ask for recommendations.

And this tutorial is very important for business owners who want to get more Facebook reviews so they can explain this step-by-step process to their customers on how to navigate their Facebook Page reviews tab and how to recommend their business.

The Significance of Facebook Recommendations for Local Businesses

Here’s why these Facebook recommendations have become pivotal for local enterprises:

Boost in Credibility and Trust

Facebook recommendations serve as modern word-of-mouth referrals. When potential customers see positive recommendations from their friends or others in the community, it enhances the credibility of the business. In a digital age, many customers trust online reviews as much as personal recommendations, making these endorsements vital for establishing trust.

Enhanced Visibility and Organic Reach

When a user leaves a recommendation, it can be seen by their friends and connections. This means a local business can benefit from increased visibility without investing in paid advertising. Each recommendation acts as a mini marketing campaign, potentially reaching hundreds or even thousands of prospective clients without any added effort or expense from the business.

Influence on Buying Decisions

Recommendations can play a decisive role in a customer’s buying journey. A positive recommendation can sway uncertain customers towards trying out a local business. Conversely, negative feedback can serve as constructive criticism, allowing businesses to improve and address genuine concerns.

Enhanced Engagement and Community Building

Recommendations often spur conversations about the business, either through questions, shared experiences, or stories. This not only spreads awareness but fosters a sense of community around the brand. Engaging with these recommendations and comments can further personalize a business’s connection with its customer base, establishing loyalty and repeat business.

How to Report a Facebook Recommendation

Most of the online review platforms such as Google, TripAdvisor, and Yelp allow an option to report negative reviews that a business wants to be removed or delegated from their business listing or Facebook page in the case of Facebook reviews.

Similar to the previous option for reporting reviews, this option is now available, and you can report a Recommendation that violates Facebook’s Community Standards.

To do this, follow the steps:

Go to the recommendation that you want to report and click the 3 dots in the top right corner
Select “Find support or report Recommendation”
Choose the topic and click “Submit”

In this relation, we recommend reading the following blog post:

Read more: How to Respond to Negative Facebook Reviews >>

How to ask for Facebook recommendations?

if you are a business and starting out with recommendations on Facebook, getting the first batch is very important to boost your trust in this social media network.

The simple steps on how to get more Facebook reviews are the following;

Send emails to customers with a link to your Facebook reviews section
Print QR codes on menus or flyers with the Facebook review link to the reviews tab
Embed a ‘Review us on Facebook ‘ button on your website
Add a Facebook reviews badge on your website
Create Facebook ads with your reviews

And for more reach and greater appeal of your Facebook reviews, you can embed them on your website. Read the section below and check the complete guide on Facebook reviews .

How to Embed Facebook Recommendations on your Website?

With the evolution of the Facebook reviews system, you can use a platform such as EmbedReviews to help you generate new recommendations posted on your Facebook Page.

The system automatically generates the ‘Yes’ and the ‘No’ recommendations, which you can display on your website with a simple embeddable code.

Feel free to try EmbedReviews , collect your Facebook Recommendations, and embed a Facebook reviews widget on your website.

If you want to read the full guide, make sure you read our article on how to embed Facebook reviews on a website .

Key Takeaways

I hope this article will help you improve your Facebook presence, and if you have any thoughts, feel free to reach out.

The Facebook reviews and recommendations system allows your customers to leave feedback and ratings on a business’s Facebook page, which provide greater benefits to your website, such as:

Increased visibility and credibility: Positive reviews can boost a business’s reputation and attract new customers.
Improved customer engagement: Responding to reviews can help businesses build stronger customer relationships.
Enhanced local SEO: Facebook reviews can help businesses rank higher in search results for local search queries.
Easy to use: Facebook reviews are easy for customers to leave and for businesses to manage.
Insights: Review data can provide valuable insights into customer satisfaction and areas for improvement.

If you want to enable this feature via the Facebook app, follow these steps: 1. Open the Facebook app on your device. 2. Go to your Business Page. 3. Tap on the “More” option 4. Tap on “Settings”. 5. Scroll down to the “Templates and Tabs” section. 6. Find the “Reviews” or “Recommendations” tab 7. Once the tab is visible, make sure it’s set to “ON” or “Off.”

No, buying Facebook recommendations is against Facebook’s Community Standards and can result in penalties, including the removal of your page.

To post a recommendation for a business or place on Facebook, follow these steps: 1. Go to the Page of the business/place 2. Look for the “Recommendations” or “Reviews” section 3. Click on “Yes” to recommend the place 4. Write your recommendation 5. Post the Recommendation

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Aggregate user-generated content and display social proof on any website.

CEO of EmbedSocial

Nikola Bojkov is the CEO of EmbedSocial, an entrepreneur who turns problems into products. With over a decade of hands-on experience with social media APIs, he guides EmbedSocial in its role as a technical partner for both SMEs and large agencies, maximizing the impact of their user-generated content. EmbedSocial has offices in Skopje, Tokyo and Lisbon with over 250,000 users.

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